Not sure what happened during the remodel but not the same friendly people. Love Anna probably only one left. Front desk girl your rude as could be and need to be in the laundry room folding towels Not with people. The other owner looking over everyone checking time yeah guests first. Not be back! 5 years there! read more

I have been going to Grand Nails for over 5 yrs. The service has declined consistently over the last year! I have had to go back for nail repairs constantly with in a week after getting my nails done. Recently, I got my nails done for the holiday. After a week, the thumb nail fell completely off after getting a dip manicure and pedicure spending over $100.00. I went in after an event and the manager, Tip fixed it. I was at an event when it fell off like a Walgreens press on nail! I didn't even know that could happen with a dip. Two days later the rest of the nails started falling off too. They all fell off except two. I still had holiday events to attend and had to go with my nails looking bad, it was so embarrassing! I called and spoke to the manager, Tip. He said to come in and that he would make it right. When I came in he refused because it was after the holidays on Jan 2nd. This was the 1st opportunity that I could come in because of the holidays. I have spent thousands of dollars there over the years, but will never return! I will now find another nail salon to spend my money and would like everyone to know about the horrible customer service that I received! If you're looking for a good nail salon, try somewhere else! I will also be reporting them to the BBB! read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

I got a pedicure with regular white nail polish and it is the worse service i gotten in my life. read more

Grand Nail Spa - Just one day old - Nail Salons Near Me - Tinley Park, Illinois

They had great service and were very helpful and kind. I usually go to Linda and she is amazing!

This is pretty much my regular spot but today they automatically put a 30% tip charge on my charge when I paid the girl in cash .. luckily I caught it. It took a while for them to give me my money back in cash. They refused to take it off my credit card and they swore that I did it, but I was never given a tip screen because I'd already given her the money in cash. .. read more

I've been coming here for years. I have always had such great service. I treated myself to a a Pedicure and manicure with the dip color. Wow, their prices went up a lot ! The girl that did my Pedi and Mani she didn't even file buff my feet. When I asked her about a callus, she started to pick at it with the cuticle trimmer's. I spent a lot more $$$ than I than I planned and didn't even enjoy it as much. She did rub my legs a long time. Not much attention to the feet. read more

I go here to get no chip I love the nail tech Tina because when she does my nails they never chip until it's time for them to be done again which is two or sometimes three weeks later! Thanks Tina!! read more

This was my second time at Grand and it was more amazing than the first! I got a basic pedi and almond acrylics today. Seriously, even the basic pedi is better than something more extensive at other salons. Long massages and appropriate buffing when it comes to calluses. I was skeptical at first during my pedi as the nail tech didn't use the grater for my calluses, but he had buffed them out regardless. O usually get the grater so I was worried! However, don't question, these guys know what they're doing! My acrylic session was perfect. My tech did a beautiful job. I'm in love with them honestly! She took extra care and time. Thanks Grand Spa cant wait to come back. read more

Grand Nail Spa - Basic pedicure $37 - Nail Salons Near Me - Tinley Park, Illinois

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After boycotting this business for a few years because of lack of professionalism and cleanliness, I decided to give them another try. Technician did a wonderful job on my manicure and everything was clean. I'll be returning in the future! read more

I recommend this nail salon ONLY if you are in a rush/ in a pinch and other nail salons can't take you. I have been to this salon 5 or 6 times. I have never made an appointment and I have always been serviced right away. They are quick. They also have a good nail polish selection (specifically for dip & no chip). With that being said, they are slightly more expensive than other nail salons that I've been to in the area. Every single time I've been here the employee doing my nails have seemed extremely rushed (again - why I only recommend going to this place if you're in desperate need of a quick mani/pedi). I am convinced that they all get timed or something. They are always rushing and checking the clock during the services. Every time I have been here an employee has accidentally cut me (very likely due to the rushing). I've witnessed really unprofessional behavior from the staff. One time I was getting a pedicure and the woman was very unhappy that I chose the least expensive option. She kept asking me if I was sure I wanted to choose that one. After telling her TWICE that I was sure, she ROLLED HER EYES at me. On another occasion, two employees were loudly yelling at eachother, clearly fighting about something, in front of everyone. It made us all feel really uncomfortable. Additionally, I've seen employees sleeping at their stations. Again, I really only recommend this place if you're in a rush and desperate, because it's likely that 1. they'll be able to take you and 2. You'll find a color you like. read more

great prices and fast efficient service, my first time there and i'll be back sooner that I usually would read more

Grand Nail Spa - men's mani pedi clean - Nail Salons Near Me - Tinley Park, Illinois

I've been going here for years, but the last few months the quality has gone down and the prices just go up.

I've been coming for years within last year has gone downhill tech's are rude along with owner will be looking for other spot sadly! read more

Grand Nail Spa - Filed too thin causing chipping! - Nail Salons Near Me - Tinley Park, Illinois

Nice atmosphere. Clean equipment. Friendly staff. Aren't able to do many designs or bedazzle. Takes their time which is nice cause no rushing. I suggest go early in day. They did nick my cuticle, they go a little fast on this part. Nice prices ($40 for a gel dip). Don't clean left over polish after job is done. Overall, they take their time but aren't up to par with top shops that are more versatile and skilled. Yet, they are very friendly and patient. They also give a brief complimentary back massage. read more

Grand Nail Spa - Gel dip on natural nails - Nail Salons Near Me - Tinley Park, Illinois

I have NEVER EVER felt disrespected in an establishment as I have in this one! I paid 93.00 for a pedicure and a fill in and I am UTTERLY disappointed! 1st the mood color they put on my nails did not match the color I picked, the nail tech told me to "trust " him it would be ok! 2ndly the tip of my pinky nail broke less than 1 hour after I left but it was closing time so I couldn't come back. I come back the next day thinking I'm going to get taken care of and I get argued with and blamed for my situation!! my nails were filed down too thin causing my nail to break off at the tip!! I am totally disgusted by the attitude of the female and male owner and the nail tech! I will be filing a claim with the BBB as well! read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

I actually love this place for a pedicure, like have recommended it to several people over the years. However, my most recent manicure is a mess. I made an appointment almost 2 weeks in advance for an acrylic French tip. I had to wait 15/20 min after my pedicure for my manicure which okay fine, but the guy doing my manicure seemed really bothered by my request?? So whatever he's rushing through not doing a bad job but then when he painted them, they somehow looked like the photo after. Just lazy quality. read more

Grand Nail Spa - Why does the main part of the nail look like it's cracking or shedding?? - Nail Salons Near Me - Tinley Park, Illinois

If I could leave 1/2 Star I would. I work with my hands, so I don't get my nails 'done'. But I do like to have my cuticles taken care of. Horrible job! Still have rough cuticles and I was charged $25.00!! Look at them, pic attached, I deserve a refund! read more

Grand Nail Spa - Cuticles after manicure yesterday! - Nail Salons Near Me - Tinley Park, Illinois

Nancy did a fantastic job! I got a manicure along with a dipped powder. I'll be back!! read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

Thank you very much Grand Spa for such a wonderful experience! I was growing unhappy with the place I was going to for the past few years. The time and quality went down. I left unhappier ever time. I am a loyal customer, but was pushed to try a new spot. After I read some of this businesses reviews I booked my first pedicure since Covid started...so needless to say my feet were in bad shape! The man who did my pedicure did a fantastic job with everything..massage, shaving my horrific calluses and the paint job. I have found my new nail salon. You guys are stellar ! read more

Grand Nail Spa - Pedicure - Nail Salons Near Me - Tinley Park, Illinois

Don't go here if you're Black. The woman who did my nails today was extremely rude. Her name was Jenny and she sat in my face and talked sh!t with her coworkers as if her entire job isn't to repair my nails. Now, it isn't common for me to write reviews about people who peak in elementary school, but when I confronted her about her conversation and the fact that she had people coming over to look and laugh at my nails while I'm sitting in her chair, she said she was having a fight with her friend. So not only was she rude but she's also a liar. There was no reason for the disrespect. I simply sat in the chair to get my nails done. If there was a problem with a nail, all she had to do was remove it but instead she chose to act like an unprofessional child and carry on a conversation about me as if my phone doesn't have a translation app. I wouldn't advise any black people to go here, as the problem appeared more racially motivated than anything. The only reason why I'm giving 2 stars is because the guy who did my feet prior to this experience, did an amazing job and I wish I could've tipped him separately. read more

First time. Unfortunately not impressed. Basic mani is $27 mani. Can spend over $60 if you go all out. They have a list of options. Basic mani. My disappointments. 1. Poor basic nail color selection. Didnt see any OPI or other names I know. Also, the colors are all out if sorts and you have to bend over to look at them. They look like they focus more on no chip. 2. No foot rub during pedi. But a ton on the shins. 3. No cleaning under nails and never asked if I wanted them short or kept long. Just started clipping. 4. Didnt care I noticed something was under the nail polish until I messed it up. 5. The shoulder massage was nice until the pounding down my spine. Ruined the massage. 6. No fan on when drying my toes. Positive 1. Looks clean. 2.chairs are not bad. 3. Location 4. Multiple mani options 5. Many chairs no wait. . read more

Went in and waited about 30 mins for a full set. The nail tech didn't bother to clean my cuticle area. She just started with the full set. She also was not very gentle. Just seemed like she didn't care. My nails were not even in length and the tops of my nails look so bumpy. Thought I would've had a better experience considering there were so many people willing to wait. read more

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Highest price ever paid for a mani/pedi- worst results ever. The size of the mail was too small and he didn't paint the sides of the mail or bring the gel all the way to the cuticle. I got this manicure yesterday- well a full set of gel nails but they didn't do any manicure service before application. No cuticle pushing or hang nails trimmed. Nothing. And look at the quality- this is Day1 and it looks like grown-out Day 7. Also, the guy got up from my table 12 times to answer phones, greet customers, etc. I would never go back here. Terrible service, terrible quality. read more

Grand Nail Spa - Worst manicure ever - Nail Salons Near Me - Tinley Park, Illinois

The owner was shockingly rude. I didn't sit in her chair until 1hr and 45 after my appointment time, and she got mad at me because I told her my nails need to be cut down and she never asked how short, she just cut them to the nub of my fingers. She told me I complained a lot when I was getting my pedicure and I was not. The girl doesn't speak English so she would look at me and I would tell her what I wanted. That's not complaining. She was a little rough and she cut my toe. And a full set is $50, and they are bumpy and a couple of nails are slanted, not even. Completely unimpressed and disgusted by the behavior of the owner. I wouldn't recommend this place. ... - show read more

I used to love this nail salon. I've been going there for about 5 years, but they have really gone down hill! The girl I saw was Nancy, she was fabulous, but she left. The last 2 times I've gone, I've been very disappointed! I felt that they rushed my service. Today, I went for a pedicure. The girl did a terrible job. My heels and toes are still rough. She did not even put a top coat on, and I had to have her redo two nails that had globs on them. I actually upgraded to a more expensive pedicure, and this was the result. Needless to say, I won't be back again. It's a shame when a good business decides quantity is more important than customer satisfaction! read more

Having a great experience! They are so respectful and catering to your pampered experience! I won't go anywhere else anymore!!! read more

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I received very bad service from the manager, he was very rude and acted totally unprofessional. The staff did my nails well but when I asked him why I wasn't shown how to use the drying desk for my toes, he laughed at me and said they didn't have to because everybody knows how to use it. That was such a terrible thing to say and coupled with the fact he thought it was funny. I will never spend my hard earned money at that establishment again. read more

The woman who did my nails was very nice along with the man at the front desk. My only negative detail is that the nice woman cut two of my fingers with the file right under the nails and it HURT. I'm just glad I didn't get an infection. The nails turned out great, and 2 weeks later as I write this review they still look good. I got the basic dip manicure which was $40. The picture on the left is from right after I got it and the right is two weeks later. It is very clean in there and you get what you pay for. read more

Grand Nail Spa - Left: day of manicure; right: two weeks later - Nail Salons Near Me - Tinley Park, Illinois

I've been going here for a few years now. At first, I was in love with Grand Nail Spa. Lately over the past year or so it seems they're going down the drain. I'm not sure if they're using cheaper products or what but every single time I go my nails are cracking, splitting, or just falling off. I get gel & no chip and never had problems. Recently the last 5 times I've went the nails didn't hold up. Most of them are rude and trying to rush through. They don't like to do new sets. They insist on a fill in or say they can restore the nail & it doesn't hold up. They won't tell you if your nails are due for a full set instead of another fill. The desk woman is beyond rude. Multiple problems with her and same for my mother. I really used to enjoy this place but it's just too different now. Time to find a new shop read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

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I've been religiously coming here for years. Lately the last few no chips have felt rushed, no hand massage - just lotion slapped on. I also miss the shoulder massages. They were a great addition. So they take away both of the relaxing parts of a manicure and add $8 more dollars on the price. Attention to detail is what I loved about this place. Now that it's gone, it's just as good as any other salon in my opinion and no longer stands above the competition read more

Prices are a little higher than I expected but the space is really beautiful and spacious. Pedicures were done well with attention to detail and friendly banter. Will go again when I'm in the area. read more

I've come to this salon a couple of times now and I thought I had found a good salon! I was happy with the service, they have a big color selection, plenty of workers, and they are good at shaping nails. I went in to get gel nails (no chip) and after four days six of my fingers have chipped (I do computer work so I'm not hard on my nails) I go in to ask to have them fixed and they had me try and find the exact color out of there 100+ colors, mind you I got pink and that's a very popular color and I said I think this one I don't remember exact my number, they compared my nail to the one I picked and the manger said okay looks good. At first they just wanted to fix the two major chipped nails and I had to tell them no it's more than one the chips are just smaller. They proceeded to fix the ones I requested after I asked for them. I originally asked for them all to be fixed the others are likely to chip but they refused. They didn't soak of the fingers they used the drill and then just added color on top. They had attitude the entire time doing my nails. I then noticed the color was slightly off (it was a pink so how could I pick the exact one) I asked for her to just put it over it so I could match and she said "no I told you this color was lighter and you said okay" and I said no I told you there's a lot of colors over there this isn't an exact match I don't remover my color. So I said how am I supposed to remember the number and she told me to "take a picture of it and write it down." So then I asked them how much three fingers would be since those are the ones that are off and they wanted to charge full price for three fingers. So if you come here don't have Lili do your nails and make sure you take a picture or write down the exact color you get in case it chips. I understand the color part was my fault but how am I supposed to remember the exact color I wouldn't have to be doing this if there polish was any good in the first place. I'm not a picky person but I paid them money for this less than a week ago. It shouldn't have chipped already. Oh and I was also waiting 10 minutes when there were at least 7 employees sitting around on their phones. The manager was also hitting his vape so there's that. read more

Grand Nail Spa - Can you tell the color difference? - Nail Salons Near Me - Tinley Park, Illinois

This is my first time. . I usually go to Polished Lounge but I was running into Family Dollar and decided to give them a try. I am sooooooooo glad I did!! Michelle did my nails and she did a fantastic job. She really took her time and paid attention to the smallest detail. It had been over a month since my last fill and they showed it! She fixed the nails that were lifting off and replaced a broken one. She also clipped my cuticles! I changed my mind from the standard no chip when I saw her nails! They were Ombre and really pretty. I picked a no chip color but the first coat was really light so she went and got a darker color. They came out beautiful! You even get a mini back and shoulder massage along with a hand massage! This is my new go to place. I am going back tomorrow for a pedicure! read more

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I had a mani and pedi done at the spa. When I went to leave, I noticed that there was polish on my fit flop which cost $80 and have barely been worn. When trying to remove the polish they ruined my shoe only to blame me for it. The male receptionist said that I dropped pink polish on my shoe when a I tested the color. However, I never even opened the bottle. He also had the nerve to say it was a different color when in fact it was pink like my feet. He said that so as not to make it look like the nail tech did it. I know that when the nail tech put these on my feet before polishing them, there was no polish on them. I'm appalled by the way in which he quickly lied and blamed me. I just walked out. When calling them after I got home, he said the same things again and pretended like there was no owner to talk to about this. He was probably the owner! Can't believe the arrogance and poor customer relations! read more

I have been going to this nail salon for close to two years. Up until now, I was happy with their service. I had an appointment at 2:00 p.m. on Saturday with the next available nail artist. I can understand waiting because it was a Saturday, but when all of the customers that came in after me were taken before me, I left after waiting over 30 minutes. Very disappointing that you would treat your regular customers like this. I always left a very generous tip to whoever did my nails, but now I will never go back. read more

This was my first time here and I will definitely be returning. I got the princess pedicure. My tech was wonderful and very meticulous. My toes have never looked so good! The establishment was very clean and the staff were friendly. read more

Grand Nail Spa - Pedicure - Nail Salons Near Me - Tinley Park, Illinois

I came here because of my many recommendations & I know why. The tools they used are brand new, which I loved! This place is clean! Someone was mopping & sweeping while they were still open kind of clean. As Linda was doing my nails, my 7 year old was getting impatient & 2 staff members came over & gave her some candy & she loved that gesture. I'll be coming back! read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

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I LOVE this place! I can always walk in and have a spot. I'm currently sitting here getting a foot massage and it's the most amazing thing ever. They're so clean here, sweet, profession, and do a great job. My manicures always last 2-3 weeks (no-chip.) The girl who is giving me my pedi right now is amazing. They do not half ass anything! They take their time and do an awesome job! Highly recommended if you want to relax and unwind!!! read more

I'd been going to diva nails in Tinley Park for about 2 months. They did ok, but I would always leave with cuts on EVERY finger. So I decided to go to Grand Nail Spa, and it was amazing! Titi took her time, was every gentle, and paid close attention to detail. Such a sweetheart! I will now be going here, and asking for Titi every time! The picture honestly doesn't do the color justice! read more

Grand Nail Spa - Nail Salons Near Me - Tinley Park, Illinois

My nails fell apart! They did the dip nail method, and this man did them so horribly. THEY CHARGED ME $45! Absolutely crazy. The same day they started falling apart, Instantly. Today I went back there to go get them removed/fixed, and the lady cut me while she was cleaning up my cuticles. read more

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