It was disappointing. Everything about it. The facial was so sloppy. When I got home I literally…read morehad to rinse off my face. I paid for the upgrade light service on my face, she didn't even know how to cover my eyes. I had to ask her to stop, literally to stop.... And cover my eyes correctly. She did. She talked the entire time, and nothing about what she was doing on my skin. Nice enough girl. Needs more classes. I hate to complain but their site keeps asking me to review them. This is probably I don't know two months ago. It was not good.

Just had my second facial at this hidden gem in Surf City NC. My esthetician, Sara works magic on…read moremy skin and it is the most relaxing experience I have every had. She has an amazing touch and you may fall asleep. Highly recommend Isla for any of your skin care needs. I can't wait to go back

I love coming to Fiddleheads!! Grace and all of her stylists are sincere,caring and listen to what…read moretheir clients are saying. This one-on-one approach makes coming here to Fiddleheads for my hair cuts, colors and styling an easy decision. I've never had my nails done( I do my own) but their nail techs are fantastic! I've seen their work! The shop design is in transition but this does not inhibit the service to the customer. The shop is going to look great once completed. Hands down this is the place to come for all of your beauty needs!

Grace had to refer me out cuz they're in the…read moremiddle of renovations. I got a response from Sondra (see Razor Cuts by Sondra) and I am thrilled!!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

By some stroke of luck I was able to get in last minute for a 45 minute massage and I couldn't be…read morehappier. I got onto the waitlist for a 4:45 via the website but then texted the business to let them know I had some flexibility with the time to hopefully up my chances of getting in. They were super communicative and got me set up. Such a clean and inviting location and the staff is great. I am an LMT so can be a tough customer but had no complaints and left feeling relaxed and refreshed. I will definitely plan ahead on my next visit to Jacksonville so I can get a longer session!

Morgan is so cute and sweet and did an amazing job on my lash lift and brow tint. I was a first…read moretime customer and a little nervous but she was great!! Highly recommend!

I've been to this location a few times and I'm always extremely pleased with the results. Lauren…read moredoes the best job with the Brazilian and somehow makes it hurt less than every other place I've been to! Definitely worth heading to Brow to Toe to see her!

This was my first experience and it will not be my last. Molly was excellent. I received a 1 hour…read moreservice. It was totally worth the cost. The office was nice, clean, and inviting. I was given just enough information and then was left alone to relax on a warm massage bed. Already scheduled a follow up.

I was in search of a good place to get my eyebrows done in the Jacksonville area and found Beauty…read moreElements through Facebook recommendations. I'm so very glad I took those recommendations because Renee is one of the nicest and most bubbly people you can meet!!! Not only is she friendly she's also knowledgeable in what she does and will go through the whole process with you. She will do a consultation with you before she even begins. She'll ask what you would like done and give recommendations on what she sees for you. During the process she will tell you exactly what she's doing and she's very thorough at what she does. She also makes sure you're comfortable and you don't really feel the waxing process. She's great at keeping the conversation going and by the time she's done you don't realize you've been with her for a while. I would highly recommend coming here! I love how my eyebrows where shaped! I also got a tinting done and I just love what Renee did! Her prices are very reasonable and she offers other services! You'll find Beauty Elements in the center of the buildings that Google Maps takes you. When you enter you'll hear the chimes they have on their door and will be greeted right away. The first person I met was Midge. She's one of the ladies that works at Beauty Elements and she's very friendly and welcoming. She was also nice enough to offer me something to drink while I waited for Renee. The space they're in is nice and comforting. Again, I highly recommend coming here if you need an eyebrow person!!!

I was pretty nervous going in for my haircut, but hey listened to what I wanted, and the final…read moreresult came out great! Javier was my stylist, and he did an amazing job.

By far the worst haircut experience, and maybe the worst professional experience, of my life. My…read morehair was to my waist when I came in a week ago, I showed the hair stylist a reference photo of a mid-length hairstyle that I have had before, and my head was shaved short afterwards. The haircut I received does not resemble the reference photo in any way. When I requested a refund, they said they would try to cut it again, but the main issue is the fact that it is too short, why would I want it to be cut again? Especially after the original experience? Then I was told to contact the owner by email, but it has been a week since I sent an email and no one has responded to me. I was conscientious in my email, and included multiple photos to prove my claim. To summarize, my reference photo was, at best, ignored, no one at the salon was willing to admit accountability, and the owner never responded to my email. So now I am just stuck with a haircut I hate until it grows out to the proper length, for $65. I genuinely would have achieved a result closer to my desired hairstyle if I just attempted to cut my hair myself. Attaching the reference photo, and a photo of the haircut I received, taken approximately 30 minutes after my appointment ended. I tried to do everything right, I've never requested a refund from any business before, I was not rude to anyone, I gave the owner double the time I was told to wait before I decided to post this review, but it seems like this business is not concerned with doing anything right.

Amazing service. Wonderful staff. Kaylee is the best! So…read morerelaxing from the moment you walk in the door.

I booked a last minute appointment to prepare for a wedding. Their staff is professional, their…read moreproducts are high-quality, and their services are expansive and affordable. Would recommend!

I have been all over town looking for a professional service. Had a few turn downs for service, and…read moresome bad experiences, but Nikki at studio910 is the esthetician you are looking for. The atmosphere provided is perfect for a relaxing and revitalizing experience.

From the owner: I have been a Business Owner, Licensed Esthetician and Certified Sugaring Specialist since 2017. I…read moream divorced with 3 grown boys... Justin (Liz), Jacob, & Joshua I love Esthetics but body Sugaring is my passion! After each appointment my clients leave feeling better about themselves than when they arrived!