Very good, been going here for years…read more Family Auto Care is an honest mechanic shop. They have never pressed for extra repairs that don't need to be done. Work is done quickly and done well. Thanks Fred!

I'm updating my review to reflect my appreciation for the sincere effort to resolve my issues by…read moreKarla and the owner. They patiently assessed the complaint and we were able to achieve a reasonable outcome. With Karla and the owners involvement, I'm confident they will restore the quality reputation of Family Auto.

Prompt and professional. Well done. % satisfied. Highly recommended. Thanks much! Would definitely…read moreuse their services again in the future.

From the owner: Free Diagnostics Most Jobs Same Day...read more

Diagnostic was successful at no cost for possible Brake+Rotors. Arrived around 3PM and within less…read morethan 5 minutes gave the information along with payment price and where to find the parts for cheaper price.

Mr. King was punctual with his time meeting me for our appointment. Very knowledgeable of the job…read moreand explained the process to me easily for me to understand. I had both CV Axles replaced, which he got done in a timely manner. I just want to say thank you again and i'll be looking forward to booking with you in the future and sending over people i know for your accurate and speedy service.

Unbelievable how efficient and quick this shop was able to turn around a bad situation. Not once…read morebut twice. I will ALWAYS use them over a dealer for my exotic car maintenance considering their staff are trained just as much so if not better than the dealers and they are much more personable then the dealer. First issue was a evap and vacuum line repair in my Lamborghini Urus, they diagnosed the problem and provided all details needed to present the case to the seller to fix. The second time, a fuel pump replacement which would have cost $5k+ from dealer with 3+week lead time while the car sits outside, came out to be nowhere near this cost, literally a fraction of it, and done in a couple days.  BTW this was a massive issue with fuel pump where it was spraying gas under my 10 year old and pooling up...could have caught the whole car on fire and burned my house down, no joke. Set aside the facts, the staff cares and makes the effort to get things done. Their site came up when I searched best audi mechanic las vegas or best lambo mechanic las vegas because I was in a rush, however seeing that they specialize in all european car repairs in las vegas boom, im locked in. I have some brakes to swap out soon on this lambo and Ill be bringing it here. I only wish I knew about them when I had my BMW as this would have saved me a ton on dealer headaches when i was looking for BMW mechanics in las vegas, not to mention best BMW mechanic las vegas reviews which they have, and the BMW dealer doesnt (facts).  If you have an exotic auto, european auto, Audi, BMW, Lamborghini or similar, I recommend going here or you will get jacked around by the dealer. Cameron and his team will tell you how it is, are transparent with the services needed (regardless whether brake service, oil service, fuel pump service, vacuum lines or anything else) as youll know whats involved, parts, and costs.  Thanks guys seriously, imo your the best Lamborghini independent mechanic in las vegas (in other words, best exotic car service in vegas!)

Cameron and Leo tried cloning the ECU for my ML 350 but they were unsuccessful. Then they held my…read morevehicle hostage for 2 and a half weeks claiming that the new ECU from Mercedez hadn't arrived. The truth was or still is that they were or are not licensed or are qualified to do this work for any vehicle! They did refund the 2,300.00 back to my credit card so thank you for that. Roughly two weeks ago I rang in asking if they could work on my fuel injectors but they said nope we don't work on fuel injectors. I don't believe that they were a fit for my vehicle. Leo thank you for your response to my review. It's true regarding the ECU however I rang into your company and Cameron was honest enough to tell me about the licensing. I also did ring in regarding my fuel injectors I can submit my phone records to support my phone call to Cameron. Lying serves no benefit whatsoever especially when reviewing a company.

I was in need of a new go-to mechanic for my 2017 MINI, and due to the good reviews I tried this…read moreplace. I'm so glad I did! The first time I came in, I felt so at ease. They explained everything very well. And, they were able to answer all of my questions. The prices were fair, and the quality of service was good. The cherry on top? Everyone is polite and welcoming. The lobby is clean and has comfy seating. There are amenities suck as a filtered water machine, cold colas, and a coffee machine (pod style). I plan to keep coming as long as they keep earning my business... which they absolutely have so far.

Excellent customer service and very knowledgeable about BMWs. Most important of all they value…read moretheir work. They work on your car like they are doing work on their own vehicle. That's hard to find in today's times. Installed an awe exhaust system and made sure it was done correctly.

We made a last minute run to get a smog test on registration renewal day and it was fast. The price…read morewas $9.99, and the smog check was legit and passed through the DMV with no issues. They quoted me on needing some fluids looked over due to the miles on my car and gave me a breakdown on a piece of paper. We decided not to get any work done on that day, but we walked away pretty happy with the price and time it took.

Every time we go for smog checks, front counter service has always been terrible. We have 4…read morevehicles and only go to get smog because of the convenient location. Today, service was just as expected - awful. False overhead advertisement $9.99, without advising, rung up at $19.99. When said I thought it was $9.99 as advertised on the overhead, was told front outside window sticker displayed $19.99. If that was the case, shouldn't the overhead sign also reflect that pricing? Used my credit card, and was told AFTER being charged that there is a $5.00 processing fee. If I would've been advised, again prior to finalizing the transaction, I would've paid cash. Additionally smogged another car - I have a 2023 truck. They smogged my truck and again, AFTER THE SERVICE, was told that the first 3 years vehicles don't need smog. I would've appreciated that context before the service (that I have to pay) - or just don't say anything at all. Lastly, as I am waiting in the waiting room, a polite man asked what type of oil they use, employee responded rudely, as the customer leaves - employee comments (in front of other customers) "these people want cheap prices and expensive product". A huge assumption on a simple question that was kindly asked. Customer service lacks, I'm sure mechanical services are good but I can't comment on that part of the business.

I had an emergency while I was coming home from work I was able to pull right into Dave's and met…read moreDave personally he took care of my problem and got me right back on the road what an absolute treasure to have in this community I would highly recommend his services to anybody very very kind very personable thank you so much for helping me out..

The work they did on my vehicle was decent, and it's running fine now. However, they weren't great…read moreat updating me on the progress-had to call multiple times to check what was happening.

Less than 3 months after this happened the car failed again because the other cable was worn and…read morenot replaced. Disappointing because I asked about the other connection and was sure Abel said both would be replaced. If he's still in business I guess it's a good sign. Just double check finished product if you can visually. Good advice for and service one might receive.

IF I could give NEGATIVE STARS I would. I called to explain what was going in with my vehicke and…read morethe guy was super rude and told me they were busy and can't help me...Stay away from these ignorant people.