Wish I could give zero stars. Walked in, not greeted at all, although the girl was standing right…read morethere. Proceeded to look at Helmets, and never asked us if we needed help. Then after my husband grabs the ladder to look at ta helmet, she runs over to grab the ladder away from us. I asked if they had what I was looking for, and as she walked about said no, and mumbled something under her breath. We drove an hour to get here with a grand in our pocket to buy two helmet and Senas, but hell no! Bye bye! Lol

Jesse in the Huntsville AL store is just amazing. I started seeing him when he corrected some Sena…read moreBluetooth issues that a previous store manager caused. Now, I see him for everything at Cycle Gear and plan my store visits around his hours. Cycle Gear sure missed a chance at making him the new store manager, I could tell an immediate improvement of the store's personality when he was the interim manager. Please take care of Jesse, he's the main reason I shop there now!

I purchased a helmet through eBay from these people. They sent me the wrong item so I had to return…read moreit and they asked me to send it back UPS instead of USPS like they had sent it to me and now won't reimburse me the full shipping cost like they stated in our conversation. Very dishonest people.

From the owner: Here at Dealer Leather we specialize in Motorcycle leather jackets, vests, chaps, gloves, novelty…read morehelmets, DOT helmets & accessories ALL at wholesale pricing. We also feature a DROP-Ship program for our customers and distributor Program. Dealer Leather Wholesale is your number one stop for all biker accessories, leather items.

Twas a brisk Spring morning.. I was a new rider in search of my first helmet. I had been searching…read morethe interwebs for direction and meaning in this new grand world, but needed a guiding hand to help me across the great fjord of motorcycle knowledge.. especially with such an important and costly purchase as a helmet. After some quick searching I found a Cycle Gear just up the road from me, and decided to enlist some human interaction.. Enter Imir. To say he was helpful would be a phrase so understated that I feel retribution would surely be necessary. He was outstanding and went above and beyond to make sure I got exactly what I wanted AND that I needed. We tried on helmets until we got it completely right.. him asking me the right questions the whole way. He made me feel heard, appreciated, and went the extra mile to make sure I was making the wisest decision possible. Since then he has been a godsend for the rest of my gear too! Imir is a standout. Seek out his wisdom!

In September I purchased a new Sedici Helmet with built-in Sena Bluetooth. I noticed recently the…read morebattery life was getting shorter & shorter. I would charge it overnight (8+ hours) & the blue light would be on, indicating a full charge. I would turn it on & within 10 minutes, I would get the " Battery Low warning" & it would shut off. I took it to Cycle Gear in Madison & spoke with Imir. He checked it out & determined that the battery was bad. Imir provided great customer service.

I'm relatively new to Chattanooga and never expected the fantastic treatment I received here. Brad,…read moreChristian, and Ben made a lifetime customer out of me because they bent over backwards to ensure I was satisfied with the products Cycle Gear sells.

Great customer service! Glad to have these guys in town. We were in the store Saturday night and…read morehad no idea they closed at 6. They never pressured us and answered every question we had on helmets and jackets. Thank you and sorry we held up your evening.

Always great care for my Honda ST1100's and my other BMW. Cagiva, Ducati and other Sport Tourers…read moreand Dual Sports. I am a Motorcyclist not a Biker with over 500,000 miles on 2 wheels and a MSF Instructor.

Sadly, my first review and it is isn't a good one. :(…read more If I could give you 0 Stars, I would. I find it extremely disgusting to hear that you all only care about selling motorcycles and 4 wheelers, but do not care about doing warranty work for a Honda 4 wheeler that you didn't sell someone. My brother spoke to Roy about doing warranty work on his 2018 Honda Rancher and was told "I cannot really turn you away, but I don't make any money off of warranty repairs on bikes (4 wheelers) we do not sell." My father called up there and confirmed that is what was said and all he received was multiple "I'm sorry. I shouldn't have used those words." Seriously?!!?! He came up there with 3500 bucks and wanted to finance the rest, but you all wouldn't finance him bc he was on disability (he has terminal cancer). He was forced to go to Murfreesboro to purchase and finance it! So now you don't want to do the warranty work because you don't make money?!?!! He literally has made over 1k in purchases from your store even after you literally treated him like garbage when he first came up there to buy a 4 wheeler.... and now this. You should all be ashamed of yourselves. It is clearly only about money. The fact that you all have been in business for so many years is beyond shocking. For consumers reading this, go elsewhere. The only thing they want is your money. Please be advised that we will be contacting Honda to report your business.

Great prices and selection. Service wasn't an issue for my visit but very happy with what I got…read more They were missing a lot of sizes and no option for getting it mailed or anything

From the owner: The best in biker apparel and accessories at unbeatable prices.read more

Made it here from California! Meet Arron and he was a busy person with calls and the mechanics…read more Arron took the time to talk to me about my 2016 Road Glide build. Suggested TW777 cam, HPI 58mm throttle body and S&S 110 big bore kit. I enjoyed the tour of the shop and his build advise. Nice sales staff. Yeah picked up a shirt lol

I made an appointment to have two tires replaced on my 2020 RG, a two hr job. I arrived early and…read moreallowed 3 hrs since you're rarely 1st in line. After 3.5 hrs they approached me saying I. needed front bearing on a bike with 14k miles. I had waited long enough and the work advised meant the bke ain't even back together. I. declined a said just return the bike to me. The counter help has always. been very helpful and. checked. on why the bike was tied up so long. 1st excuse was because my air ride suspension wasn't working. I know I've had issues in the past but it's a simple system. Three wires that activate it and a seat removal maybe a 20 minute fix. 2nd there was a back log in the tire room. I was the only customer left in the store. 3rd was a belt tension issues because air ride changes it. When they reinstall a rear tire they always adjust the belt tension because of wear and possible misaligned adjusters. All standard, nothing that presents a problem. Finally after 4 3/4 hrs they tell me 5 minutes. I pay the bill and go to leave, no bike. After searching I see it still on the lift with no one doing anything with it. Anther 15 minutes and I finally get it back. 5 hrs for a two hr job. I'vee never had a problem w CoolSprings HD but this is inexcusable. If I have to wait 2-3 hrs more than what a job is rated for I might as. Well travel an extra hr to a different dealer. I guess if you want even a simple job done there you're better off leaving the bike all and hope its done.

Great location. Great selection. Friendly employees. Friendly Mascot(dog). Recommend to bike lovers.read more

This store is super clean and the ladies working were very friendly! When you walk in there is a…read morelanding with some specialty shirts. Including some old motorcycles, posters and memorabilia. When you walk up the stairs, they have even more merchandise. Standard Harley pricing but the store itself is more historical than other locations. It's very small, but a must visit if you're a Harley enthusiast!

I've had all of my services done with Shad! Got my bike raised to stock settings because it was…read morelowered when I bought it, also cleaned my carburetor, did the front brakes, replaced my Clutch cable, fluid flushes, oil changes, replaced my battery tray, added frame sliders, and the list goes on! Great mechanic, and stands behind his work!

Great mechanic! Very reasonable price, friendly, and very knowledgeable. Shad explained to me…read moreeverything that was going on with the bike and did a complete overview on everything, to make sure nothing was missed. He periodically gave me updates to let me know the work he was doing and timeline. He also immediately followed up to make sure everything smooth after I picked it up. Will definitely be using him in the future. Thanks again man!