I had such an amazing experience! They groomed both of my dogs and did an absolutely incredible…read morejob. From the moment we walked in, the staff was friendly, professional, and clearly caring with my pups. They really took their time to make sure everything was perfect. Highly recommend!

Customer service is subpar to say the least. I've brought my doodle puppy in multiple times. 1st…read moretwo experiences I didn't really like how my pet and I were greeted, first thing they do is make you aware that if they feel any mats they may not be able to service your animal. Which is fine but it would make more sense to take the pet to the back assess the situation and then make that determination so that the customer & groomer are on the same page. I bring my pet in for this 3rd time and this time I would like a full service, and purposely changed the groomer for a better interaction. I'm immediately met with a young lady, who didn't seem very interested and almost annoyed that my pet was overly excited in the lobby. She immediately tells me she'll wait until she calms down and let me know if she can be done. Okay. I call shortly after I left because it was the 3rd time I've had a bad first impression with a groomer, and it's understood they may be tired and had a long day but at 12pm in the afternoon customer service and a welcome greeting could go along way. Especially since the customer behind me with the same dog, didn't have the same conversation with the groomer who welcomed her. I spoke to the receptionist/manager not sure what he was and explained the situation and apologized after I voiced my concerns to him about 2 separate groomers, not making me feel welcome or leading a conversation with "well if she's matted" before even taking her back to get a proper look at her. I was told they would let me know if they could help me and I agreed, a hour and half goes by and I hear nothing so I'm assuming all is well until the male calls me and tells me all they could do is the bath because she has mats which is perfectly fine I'll take her elsewhere but to give a bath for 65 dollars without a sanitary trim, pads or anything?? And expect full payment and never asked me first. Then the groomer was rude, argumentative, and explained it was alot going on at the time of the hand off so she wasn't trying to be rude. Yet she was. So I will not be back, as a paying customer like everyone else I expect my puppy and I to be treated like our business matters. The receptionist was nice and let me leave without having to pay 65 dollars for a bath that's the only thing I appreciated. Damage was done I would never come back and I live 5 minutes from the salon. As I've read the owner seems to have a lot of feedback on the comments here, I would recommend a course in customer service for employees. A smile goes a long way.

The shops decor is adorable. It's kept very clean and they are very accommodating. All the dogs…read morethat come out look like a picture.

I've had all 3 of my girls groomed here and they did a fantastic job. Especially my teacup Yorkie…read morepuppy

This was our first visit. They did a great job on our 6 lb Morkie! We will definitely be going…read moreback!

She is excellent cares for baby even if your puppy is afraid !! Does a great job and price…read morereasonable!!Your dog while look brand new .

We called having to reschedule from our usual groomer and they found a spot only a week away and on…read moreJuly 4th for our two small dogs. Our groomer was TrishG. She was super nice from the minute we got there and took great care of our very scared little dogs. One was a puppy so it was her first grooming appointment. They were done in about 3 hours and the dogs look fantastic! Prices were equivalent to all area pet groomers. We'll definitely be back due to this great experience and would recommend it highly to others!

*shocking!* yet another complete disappointment of a business! My mom has been taking her dogs here…read moreregularly for years now. Well, I finally decided to give them a try and so I booked an appointment for one of my own for a simple bath and brush (no matts). Not only did they call to reschedule me *the day prior* but when I called to confirm my new reschedule, I was given a price increase over the phone as well! $40 for bathing a 6 pound dog that needs absolutely no hair or nail trim? $40 just to bathe and brush a dog with no matts? Lmao. Okay Not only was the woman I spoke to on the phone condescending and did not care at all about my concerns - but their prices are a little ridiculous and flaky. Why was I told it would be $25-$30 when I originally booked the appointment and then $40 when I called to confirm the reschedule? Completely unprofessional - get your prices together and maybe try to fake that you actually care about people that want to spend their money here. To boot, I don't even know why my mom comes here for her dogs. Whenever she gets her dog bathed and cut, he looks horrible. He is never properly cut for his breed and it's always a sloppy job. (sorry mom but you've even said it yourself!) Way to totally turn down a first time client that could have been regular. Grossly unprofessional. Guess I'll find someplace that actually has their business and prices together.

I just saw that you said my review was not true. I realize it's been some time and no Mary "you"…read moredid not cut my dog. You did however acknowledge all the cuts and told me personally that it was your husband who had cut our corgi Mandy. You should've been very familiar with this incident just the same and explained it rather than deny it I still have your offer of free services because of what happened to her. But my review was 100% accurate and true. Respectfully, John Gescheidler.

This was our first time here and we couldn't be happier! The owners were super friendly and…read moreinformative. They gave me some tips for my pup and did and AMAZING job on his cut. I booked out his next 5 appointments

Poochie Barber is great. They do an amazing job and my dogs are always excited to see the staff…read more I have been using them for years first for Shih Tzu and now my Bernadoodle. I advise you to book your appointments well in advance as they are usually fully booked out for months.

I love the staff. They are very caring and professional. I never have to worry about leaving my…read morepoodle Miss Izzy, I know she is in good hands.

Tammie kept my two boxers and everyday she would send pictures and videos of them!! I felt so much…read morebetter leaving them with someone that treated them as if they were her own!! they received so many cuddles and playtime!! if you have to leave your dogs don't look any further call Tammie!!

Today was our first grooming at Green Paws and I could not be happier! Our sweet rescue shitzhu…read morelooks gorgeous! Jolita did a phenomenal job and Zelda seemed to take to her immediately. We had been to another groomer prior to this and Zelda was absolutely miserable... not the case at all this time! I'm SO grateful to have found such a terrific groomer!!! We've already booked her next appointment! Thank you , Jolita!!!

Horrible place!!! I…read morephoned earlier to make the owner aware I would be running behind due to the weather. After driving 30 minutes in a snow blizzard, upon arrival I was informed the price will increase and my sweet innocent puppy can only be accommodated if I pay more. An additional $20 to be exact bringing the price to $70. The female owner is disrespectful and exhibits poor communication to customers. Based on her emotions she will charge you more than discussed and will make excuses as to why information wasn't communicated. So now, I'm forced to drive my dog back home (30 min out of the way to my next destination). This has been a huge inconvenience that could've been avoided if she would've notified me when we spoke earlier. Protect your dog and time. Avoid this location!!!