Great service, friendly and caring! The staff cares about your pet. Highly recommend!read more

Phenomenal! Super check-in, super service, super(challenging) hand-stripping handled with flair…read moreand style! My Rascal went from super-scruff to sleek, stylish and handsome with an artistic designer's eye. Misty made look incredible! Thank you!

I have brought my dog Marley here twice now. Scheduling is so easy, pricing is very reasonable, and…read morethey always do an excellent job. I also feel very heard when I give feedback and I feel like they do an amazing job making changes when I've asked!

Excuse the typo! Won't allow me to edit. Jennifer is…read moreawesome at what she does. She's professional, affordable, detailed, and sweet with the pups! Just picked up my 8 month old Zuchon puppy. His appointment was about an hour and a half and she did it ALL. Bath, cut, dry, plucked his ears, trimmed his nails and he looks SO good. Very pleased!

Let's start with the positive. Mindy, one of the groomers is excellent. She cares so much for dogs…read more She took time to educate me in regards to my goldendoodle's care. I really appreciated her dedication and positivity. If you go to Julie the Groomer's shop, request Mindy. Now for the negative. I missed an appointment and showed up the next day. The owner, Julie, was sarcastic and rude to me. She also billed me a $50 missed appointment charge. There are NO signs alerting clients nor did ever inform me of her policy. She admitted that she forgot to send an email with her policies indicated. A subsequent text exchange with her was condescending. She was disrespectful toward me as her customer. Avoid this woman if you can.

With having a bad experience with our last groomer, we are so fortunate to have found "Julie The…read moreGroomer LLC" We truly appreciate Julie and Mindy for the wonderful job and the quality of work that they do. Pet grooming is a physically demanding job, and it is usually done out of love for pets. Julie/Mindy truly love what they do and will make your pet look wonderful. Julie/Mindy have gone above and beyond our expectations. Julie/Mindy listened and executed the haircut we requested, to our level of satisfaction and appreciation. Julie/Mindy are both knowledgeable, dedicated and loving groomers to our fur-baby. Julie/Mindy are the most ethical and dedicated groomers you will ever find! We feel so comfortable knowing we can contact them with any questions we have, along with giving us guidance with any concerns. Finding and selecting a groomer is very stressful and we are beyond pleased with the choice we have made. Julie/Mindy are groomers that are truly passionate and love what they do.

My almost 17 week old puppy went to get her first groom from TLC and I am super impressed! They…read moretold me upfront since it was her first time they would be closer to 2 hours instead of 1.5 so they could ease her into everything gently. She looks so much brighter and honestly healthier! She spent some time away from us due to a health issue and during that time got pretty matted. For the price, the service is absolutely outstanding! Made us feel welcomed immediately! Will be returning, it's obvious they care greatly about not only the dogs but their work as well!

Absolutely disturbing. I heard about a woman bringing her Pomeranian here, only for the groomers to…read morecompletely shave its double coat -- something any competent groomer should know not to do. That alone is unacceptable. What makes it even worse is hearing they allegedly became physical with the owner during the situation. If true, that is beyond unprofessional and completely unacceptable. I would be extremely cautious trusting this place with either your pet or yourself.

Took my 6 year old Bernedoodle here a handful of times, they are strict about shaving all the fur…read moredown if there is any matting, which is fair. My issue was on the last visit, the groomer shaved my dog way too close on his private area. This caused a razor burn which he then licked and irritated to the point he couldn't sleep or sit comfortably. I ended up spending $300 in emergency medvet care (visit, cone, topical spray, oral medicine) and when I called to explain so they might update their procedures and not shave so close I was rudely told, Well, you signed the shave policy form. No compassion; didn't even ask if he was okay. We won't be back and I wouldn't trust them with any animal.

Pricey yes, unless you do it yourself. After a military…read morediscount and a tip, I always have that sticker shock. We add on nails, and anal gland expressing also. It's a better facility than some. The process is very easy. Make an appointment. If you need weekend service, plan your appointment weeks in advance. Usually you get a confirmation call before your day. Easy drop off, provided you had your vet send over all the required proof of vaccinations. Please be specific in how you want them groomed. Don't cry fault if you didn't tell the groomer first. I've had the fur on ears, bangs and tails trimmed a bit shorter during pick up without a fuss. You get a call that your pet is ready for pick up. Bandanas or bows usually adorn your clean pet. Credit cards or cash accepted. Yelp check-in offer is a nice bonus. Add on toys and treats are for sale in the lobby. I have used the self serve pet washing area in the back. Call ahead to find out what good times are. They really try and deter you from using the area that the groomer needs to wash a clients dog at the same time. Off peak times are best. I found it a good value, and much easier on your back than leaning over a tub or kiddie pool. Harness setup. Shampoo choices. Comfy no slip mat for your pet to stand on. Fluffy clean towels, or blow dry is available. I should use this self serve more often(#Lazy).

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

I use the self serve dog wash with my pup quite frequently, and the experience is always fantastic!…read moreThe supply of salon- grade wash, conditioner, etc. is super convenient and always leaves my pup clean, soft, and smelling great! The staff is always super helpful and friendly. I would absolutely recommend this place!

It seems like my experience is in line with many other. I've used Tammy for almost 5 years and…read moreshe's been decent. However, she cancelled my last appointment and then didn't show up for the reschedule. I tried to reach out to her only to find out she blocked me. This is very unprofessional and certainly not someone I want to do business with.

Very odd - We used Tammy for several years. She no called no showed us. We sent FB and text…read moremessages asking if she was okay. She blocked us on FB and won't return the text. However it appears this is what she does to others. Very unprofessional

It's a modern-day miracle, but our dog Oakley loves this place!…read more Scared of everything, and full of anxiety, Oakley is one of those dogs that hates being left alone, hates being touched by strangers, and especially hates both of those things combined. So after 5 years, we had just come to expect Oakley would hate every grooming experience he went through. That was, until his time at Shampoodles. We dropped Oakley off in the morning, and the owner, Jill, came out to get acquainted with him and ask us questions about how we'd like to have him cut, and what he was like. Within those couple of minutes, Jill became his best friend. We left feeling that Oakley was in good hands, but we were curious how he was going to end up on the other side. Because in the past, he'd leave the groomers frightened, shaky, and exhausted. So it was amazing when we picked him up from Shampoodles to see him super playful, hopping all over the place, and full of energy. Hands down, the best groomers we've found in Columbus. Side note: You do have to send over your pet's medical records from your vet prior to your first appointment. Luckily it's a simple phone call

Shampoodles gave Ellie the best groom she's ever had. Worth waiting for an appointment!read more

I LOVE THISPLACE. it is small so the staff k ows all the dogs and will go out of their way to do…read moreanything special that your dog needs. I have been to larger places with video camera's and they are more of a impersonal 'business' than a caring daycare. Not saying all are but the few I have been to I was not impressed, it was like my dog was a 'number'.

When I took my dog for grooming and daycare, they never asked for shot records. There is no access…read moreto outside.

I have to rate this as 1 star simply because I have never received a call or text back about my…read moredog. She asks you to text your information and then nothing. I have tried this twice ,once several months ago and again 6 days ago. I understand they may be busy but a response that they don't have any openings, we are not in the service area, etc. would be appreciated. As for me, customer service goes a long way.

Arrived ahead of schedule and warmly greeted our dog. She did not rush the job and took a lot of…read moretime hand stripping our Jack Russell. She brushed her teeth, trimmed her nails and gave her a bath afterwards. What an amazing job! Lucy was returned beautiful, comfortable and happy - she wanted to get back in the van. Great value for the time spent and a wonderful job. We've already booked our next appointment.