Chris is knowledgeable and has been a great resource for my Can Am Spyder. The service department…read moreis one of the best!

Have dealt with them on many occasions. Best powersports dealer in town! Great to work with on…read moreparts and service side. Have not had the pleasure as of yet to work with sales or finance department but I am sure they are great too.

Do not order from them! It took me 3 months to get a refund on a reel I ordered in June that was…read morelisted as "in stock" but was not. So I cancelled the order and fought for 3 months to get my money back. They NEVER answer the phone, slow to respond to emails with excuses. Ironically I put a in a bad review on Google and got a "refund processed" email from SHOP 10min later! They been telling me it was credit card causing the delay.... Then Whala! Refund came from their point of sale system, not my credit card holding any up. Just go fool the all bad google reviews!

BUYER BEWARE! Ordered a "NEW " Fenwick Pole and received a…read moredamaged rod with the eyelets crushed against the rod. I have tried to reach out to them by way of their customer service link for a RMA and by phone number which rings a few times and disconnects.

Amazing out-of-state purchase experience (purchased from Seattle)! No games, no gimmicks, no BS…read more I made an offer, they countered, I accepted, put the deposit down and the rest is history. I purchased a practically brand new 24' IS500 with only 850 miles on it, L/Certified. I asked for a video of the vehicle and was provided a very thorough walk around. With such low miles, I did put a lot of trust into Kenny Kent Lexus by not having a PPI completed prior to my purchase, the L/Certified gave me piece of mind along with the amazing communication by their team. We communicated primarily through text and everyone I dealt with (Michael and Noah) were always responsive and professional. There were a handful of times where I needed to chat on the phone and again, everyone was helpful, responsive and professional. The car arrived via enclosed trailer, and I used the shipping company that Michael recommended (shout out to Stratton Express) who were also amazing to deal with. This is my 4th Lexus dealership experience (and my 5th Lexus) and by far THE BEST experience I've had to date with purchasing a vehicle. The only thing that would have made it better would have been having a Lexus Yeti mug, someday!! :)

We were on our way to Evansville when we had a terrible road hazard emergency. We were able to…read morecontinue traveling with the spare tire and made it to Kenny Kent Lexus. We didn't purchase our Lexus there, but their Service Dept Mgr, Tyler, went right to work for us advocating with our road hazard insurance company that didn't want to cover a necessary new tire and wheel. The final outcome, thanks to Tyler, and His service team, we were able to get back on the road in a short time. Kenny Kent is blessed to have Tyler working for them. If I had still been working in HR Recruiting, I would do my best to get him to work for the company I used to work for. Thank you, Tyler!!!

Absolutely great experience! Staff was super friendly and the paths were great. I would love to go…read moremore often if not 3-5 times/week if not for living an hour and a half away. I'll have to settle for once or twice a month.

I love vertical xcape! The routes are all super fun and the employees are very friendly! I would…read morerecommend to any climber to go there.

Alright I was here at the aquatic center, our time there was amazing, and I would most definitely…read morecome here again. The pool had a child area and big water slides with amazing lifeguards. By far the BEST lifeguard is Jacob. He did such an amazing job. FIVE STARS

Stayed at the RV park and Wandie was great. The bathroom was very clean. Park in general was very…read morenice and so were the trails

Great place ... very kind and helpful. I would highly recommend this team ... wish I could give…read moremore stars

Called 6 weeks ago to have golf cart winterized. They no longer do this on site due to change in…read moreownership. Cart must be picked up and taken to the shop - this will be an extra charge!! Said they could not schedule it, but would call when they were in the neighborhood. They have called twice, said there would be there within the hour. Guess what? I was not available either of those times. I asked them to PLEASE schedule it, let me know when they would be there and I would be home. New owners lack customer service!!! They winterize golf carts, but can't put you on a schedule, will just call you when they are in the neighborhood and will be there within the hour! Terrible customer service!!

They fixed my vehicle back in December & did amazing work. The staff is so professional and nice!…read moreThey updated me a lot throughout the process & I received a lifetime warranty on the repairs,(:

got an estimate in february, was to they'd call me back once they ordered parts. nobody ever called…read moreme for three months, never heard from them, so in may i finally called myself and they "miraculously" were able to get me in (although still an additional 6 weeks), so i knew that they had simply just forgotten to follow up. Before the appointment in mid june (4 months after my original estimate), i was in another accident. the parts they were fixing originally were further damaged with the addition of another headlight and a frame under the hood. everything else was already going to be fixed originally. i asked at the second estimate if i would only have to pay my $500 deductible once since they never fixed the car the first time and would be saving on parts, labor, time, and a significant amount of money overall due to their mistake. it was confirmed by two different employees that i would only have to pay one $500 deductible. i also confirmed that i could still keep my original appointment in mid june, despite the need to order extra parts. they said there was no need to reschedule. i brought it in mid june and was told that it should take about a week but no longer than two weeks. a week after i drop off my car (keep in mind, insurance only covers 24 days of having a rental), they call and say a part is on back order and wouldn't have it for another two weeks. they had done absolutely NOTHING with the car, yet had it for a whole week? okay, i pick up my car and return the rental. i call to confirm that they have the part so i don't waste my time or my limited rental days. they say they don't have the part, but then i explain that i have been waiting now 5 months and was told the part would be there. i was put on hold and then they come back and "all of the sudden" they do have the part! great, i drop it off, and hear absolutely nothing for 2 weeks, until i get a voicemail saying that the car was done and was being sent to detailing and they'd call me when it was done the next day. three days later, they leave another voicemail saying that something happened and they "weren't sure what happened but it was getting sent back to assembly". i hear nothing for an additional 4 days, so i call them and they say that the car would be ready the next day at the latest. 2 days later, no word so i tell them i need my car tomorrow and they once again "miraculously" do so. i show up to pay and the lady sets my keys on the counter and says it would be $1000 for the two claims. i told her that i was told that i would only be charged for the one deductible due to them never fixing my car the first time. she became belligerent and snatched up my keys off the counter (like i was gonna steal my own car???) and argued that "she called that the hood wasn't going to be in until the 10th of july" which had nothing to do with the fact they never fixed my car from the original accident in february, but she just kept repeating over and over again that "they wouldn't get paid" despite the fact that they saved money on parts, time, and labor. i needed my car and the rental was way overdue (they had the car in their possession for a total of 5 weeks, despite the being quoted a max of 2 weeks for repairs), so i ended up having to pay out of pocket for the rental. so all in all, they took 6 months repairing my car and charged an extra $500. seriously, don't waste your time here.

My husband is in Southern Illinois (Norris City) on a hunting trip, and was having problems…read morestarting his '08 Chevy 2500 Diesel in the frigid weather they've added this week. He had it towed to Rice Motor Co in Carmi. He spoke with Jeremy Snow, the service & Parts Mgr, who got it in right away. They found the problem, and fixed it right away at at fair & reasonable price. He gave my husband his card and told him any time he's in the area, and has truck problems, to call him & hell take good care of him. This isn't the first time they have saved our trip! We were there this past summer, and the fuel pump went out. They repaired that as well, in the same timely fashion and at a fair price. We highly recommend Rice Motor Co in Carmi, IL for any service, parts or repairs you may need! Thanks again to Jeremy and his amazing service technicians!