Quality service, great follow-up, and excellent follow-through! We never have to worry about the quality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do! read more

When I had to take over my parents house I discovered that I needed a new roof put on the house and so I called Lyster's because I knew they were the best contractor for the job. They came to the house and worked with me to get the roof done right away . In the end they were able to do the whole roof including replacing some boards as well . They were so easy and great to work with. I got a fantastic price and so I hired them to do the job. I have never regretted hiring them to do the job and they also took the time to completely replace all the gutters too. I recently was told by another company that I was in need of a new roof and probably some boards too. The guy said that I had black mold in my attic as well. The guy was from Top Home Improvements. I had went to the Senior Expo a couple of weeks ago and they had a both there so I signed up to get a quote and roof inspection. I would never ever use that company to do anything on my house ever! The guy outright lied to me and the pictures he said that he showed me indicating that I definitely needed to get my roof replaced and have some other repairs too. In the end I showed everything to the guy from Lysters and he pointed out to me that the first pictures he had taken were of my house but the pictures he showed me of what was supposedly my with damaged shingles and supposedly some soft spots in the roof. Indicating that I also needed some boards replaced too. In the end the guy from Lysters went up on my roof and looked it completely over then said to me your roof is in great shape and he also told me that if I had a leak in the roof causing black mold to grow in there then the water leak would also have gone down to the main level of the house and I would have water spots showing up. I have no water spots anywhere in the upstairs of my home. Once again just proving that I was actually lied to. The great news was I not only didn't need a new roof at all and the one I have now is going to be fine for at least another 10 to probably 15 years. I felt so relieved because the quote from Top Home Improvement was for just under $35,000.00 ! I can assure you that if I ever need work done on my home I will never call anyone but Lyster's to do the job. As for Top Home Improvement I would never use them for any job. I'm just so angry that they outright lied to me and almost cost me a substantial amount of money that was never necessary to spend whatsoever. I guess I would say buyer beware of who you call to do important work on your home. By not getting a second opinion I would have spent a huge amount of money that wasn't really necessary at all. I have also learned that from now on before I hire any company to do work on my home I'll definitely be checking with the Better Business Bureau too. They collect information about all kinds of companies and post the reviews of what other people have had to say about the company. read more

Roofers were efficient and knew what they were doing. Cleaned up afterwards and finished in two days. Great job.

We have used Lyster for two residential roofs and one business roof. They are extremely responsive, professional and completely stand behind their work! Office staff is always friendly and helpful!! Cory Tyler (service manager) is GREAT to work with and has always been there for our questions and warranty. Highly recommend Lyster for roofing in the Kalamazoo/Portage area!!! read more

Excellent job! We had our roof replaced by them in February 2024. The bid was clear & accurate, price came in far below other companies. They scheduled installation quickly and completed the job within the quoted time (less than 2 days). The salesman (Sy) was clear and accurate in communicating and was not pushy or trying to make the sale happen. The installers were friendly, worked hard & cleaned up the job very well. Very pleased with the job. Will definitely recommend to all. read more

I am saddened to even have to write this review. I've used Lyster Exteriors for many years and have always trusted their company until recently. Unfortunately, I had water damage in my living room due to severe rain. Both the insurance company and Vandam & Kruisinga were concerned with the workmanship of Lyster Exteriors. Both of these companies believe that the water damage was caused by the roof decking not being repaired properly as the roof slopes down into the window. The flashing was not installed properly and the end of the flashing was not caulked. Also, the caulking job on the flashing was not properly installed. I expressed my concerns to the service manager of Lyster who promptly came out and assured me that everything was "perfect". A couple of weeks later I found another error on my sun porch roof that they had replaced this past summer. I expressed my concern to the service manager and asked to speak with the owner. After requesting the owner to get involved, the service manager said, "If this is the way you wish to have things handled, you will no longer hear from me." The way I was treated by the service manager was disheartening and unprofessional. Lyster did send out someone to repair the error on my sun porch. My understanding was the worker was to just repair the sunporch roof, but the worker decided to also caulk the roof that caused the water damage (again, even though the service manager assured me everything was "perfect"). If everything was perfect, why did a worker feel the need to caulk the flashing that caused the water damage in my living room? I was told the only way they would own up to the water damage is to do a water test (makes sense, right?). However, how can a water test properly be done to determine whether Lyster is at fault when the workmanship was modified/caulked by a Lyster employee? I've requested for the owner to call me multiple times to no avail. I never thought I would ever have to write a Yelp review as I'm not that type of person. I just hope no one else has to experience what I went through with Lyster Exteriors. read more

We just had 2 windows replaced in our dining and living room at our lake house. Cory came out and did an excellent job of giving us an estimate for the windows. There was no sales pressure to purchase them as with the other 2 quotes we had done. The estimate was easy to read and spelled out exactly what they would do. The price was affordable and very competitive. The Chief and his crew came out on Monday to install them and did a very professional job. We could not have asked for a better group of installers. Their craftsmanship was excellent and they made sure everything was done right. That is hard to find these days. We would recommend Lyster exteriors to anyone and we would be happy to use them on our next project. read more

A couple of years ago, Lyster put on a roof. Last week, a small plumbing leak resulted in a ring on my ceiling and my plumber suggested it might be a roof leak. I called Lysters and Louis arrived in less than an hour to find the plumbing problem -- it was NOT the roof. The plumber has since repaired the pipe. Lysters is professional. They stand by their work by being so responsive. Worth the investment! read more

We had a complete exterior replacement and looks fabulous!! The crews were very professional and willing to work with us along the way on anything and everything. We had to wait an extra 6 months to get these guys and couldn't be happier that we did. Their work is top notch, if you want professionals doing your work I highly recommend Lyster Exteriors. We had ALOT of work done and couldn't be happier with the results. A huge thank you to Sy for putting the project together and everyone involved in working on our home, we Love it!! read more

Thanks ,they did a excellent job on my homes roof including flashing and replacing all the plywood been 5 years and still looks great . Also was the best price! read more

Very prompt and easy to work with. Got our estimate very quickly. They kept price as quoted even though they couldn't start work for 3 months. I couldn't sign contract in winter and waited till spring for roof repair to start. Had work done in a day and 1 year warranty on the work. read more

Many contractors can make a roof/siding project look good upfront, but how to they stand behind their work? In high winds we had a piece of siding come off. They responded within 2 hours on a warranty work order to remedy the problem (during the wind storm) and check the house for any other potential issues. No questions asked, no hassle about it being 'an extreme event'. Just took my call, dispatched a laborer, job done. We contracted Lyster to replace our roof and siding in 2015. They did a fantastic job. They gave great support on developing scope and estimate on the roof per how we where using the house. We have a converted attic to living space and as such we had ice damming issues that led to the need for a new roof. They went above code on ice protection and modified the roof deck to ventilate 'as best as possible' per our use of the space. Wonderful communication, great project management, easy to work with on issues that are always bound to come up on renovations. I will admit they were not our low bidder, but their price was reasonable and their workmanship and support of their work was worth the price. You get what you pay for. read more

I reached out to 4 companies to get quotes for attic insulation. Can you believe one of the companies that came to quote didn't even bring a ladder to look in the attic!? Lyster was the most responsive and detailed with their recommendation and had great communication. Sy came over prepared, explained everything thoroughly, made an additional recommendation for re-venting and insulating my bathroom fan, provided his quote when he said he would, and had excellent communication via phone and email leading up to the appointment. Two other guys came over for the install in the following week. They were professional and explained the work that they did and they cleaned up quite nicely when they were done. Lyster was a pleasure to work with and would gladly have them quote another project at my house. read more

Be clear, I wasn't able to use them at this time. They came out quickly. they cannot perform the work due to specific materials involved that under patent. I was referred to a company that can do the job. I appreciate them being straightforward instead of wasting time and then never hearing back from them. I hope to use them in the future on another project. read more

DON'T WORK WITH THESE HACKS! Absolutely horrible experience that, after many months of arguing, was resolved. Due to their resolution skills, I called for additional work and was told that "the owner no longer wanted to work with me". Yet, the owner didn't have the gumption to call me himself. In total, six major issues and callbacks including: A family heirloom dog statue is broken by falling wood; my bathroom fan is knocked loose as they attempt to vent it to the roof; excessive amounts of wood chippings and sawdust falls into both my shed and garage (which I had to clean); nail holes through my flashing; a gutter piece cut too short. If you're someone who knows nothing about home construction, exteriors, or roofing, I'm sure they'll be nice and responsive and happily slip a ton of bad workmanship right past you. If you're like me and you know when something's not right and, God forbid, you demand you get what you paid for, don't expect them to fulfill your needs. Apparently calling out their bad work (in a humane, civilized way directly to them to get it resolved) is frowned upon and will get you "banned". After a 6 month estimate process, they come out to install a new roof and gutters. When opening up the front valley of my house, they find a rotted frame and carpenter ants. Sy (my salesman) advises that there was someone there on-site who can frame this. I okay this, only to find this non-English speaker walking around, finding pieces of old, scrap wood from my house to piece together (jerry-rig) and frame it in. I advise that this is unacceptable. He advises that "his framer" could come out tomorrow. I ask who this first guy was if it wasn't "his framer". Sy deflects the question. I then walk inside to discover the bathroom fan hanging half out of the ceiling with a broken bolt. Sy advises that "his electrician" will be in touch with me to replace it. A few weeks later, the electrician and his buddy show up. They finish the non-damaged bathroom fan (I bought, Lyster paid labor). He removes the damaged fan and starts cutting a larger hole in my ceiling for the new fan. It's here that he realizes that the ceiling has moisture. Covering his own behind (as he had already replaced one), he tells me that "if the ceiling falls through it's not his fault". I tell him that if the ceiling does indeed fall through, I will be going to Lyster to fix it as they started this whole thing. He starts arguing with me on how it's not Lyster's fault. I advise him to mind his own business. Thankfully, they are able to replace the fan without issue. They leave and I turn it on later that night. The fan runs fine, but isn't sucking air. The next day, I walk behind my shed to discover nails popped through my flashing. Since it happened on no other area, I can assume that they know about it but were trying to hide it. I call Sy and he begins to argue with me that "his electrician told him the fan could've been repaired". I advised that he never said this to me and, since he removed the non-damaged fan first, they were welcome to reinstall the old repaired fans, but only if they replaced my celling (which now had larger holes cut). Long story short, they eventually get someone out to fix the fan issue and replace the flashing with the nail holes. Good resolution, right? Well, last month, I discover water coming through my soffit. I call it in (since I paid $250 for their warranty) and advise. Someone comes out. We find the soffit issue is a previous siding issue, but also that the gutter was cut too short in one area (tack it onto the list). They replace the gutter. I ask for a quote to fix the siding. After some running around, finally Mark Lyster calls me (after telling me someone would be calling me for a quote) and tells me that "the owner no longer wants to work with me". I can promise one thing: If I have any more future issues under my paid-for warranty, they better either honor the warranty or they will find themselves on the other side of a lawsuit. LOOK! An employee named Luke A responded by calling my house a modular trailer! Classy!!! "My you're quite the customer. I know this company well and if they couldn't help you it's because you didn't want to be helped. Your modular trailer must be nice. Keep doing all you can to prove how big of an ass you are." read more

The people at Lyster's are as good as it gets! I had to wait on insurance from California to get to Michigan. They were so patient. From scheduling to the work they were A++. Any time I called the office someone picked up! They were also great answering questions and I had a lot. HIGHLY recommend! read more

I bid out an attic insulation job with 3 contractors in the Kalamazoo area. Lyster won the bid with a detailed proposal, clearly outlining the scope of work. Cody and Jimmy arrived on time in the morning with the material for the job. They were friendly and careful about dragging dirt into the house. They were also gracious enough to wait for me to inspect their progress at the major milestones in the job, baffle installation at the soffits, chimney dam and scuttle hole box. When they were finished, I looked at the job and asked them to add more insulation near the soffits. They did as I asked without any complaining. Great work by the guys. I would recommend them to my family. read more

These guys are top notch! They called back right away and came out and fixed our minor repair on time and communicated thoroughly during the process. I'll definitely use them for future work! read more

I would definitely use Lyster Exteriors again. I had them put in a deck, just under 10k, and they did a great job. One deck board started to pop-up about a month after installation. They have been able to provide same day warranty service, and really responsive otherwise. I appreciate their work, and definitely do not regret spending the money to go with professional contractor who will warranty their work. read more

Recently I contracted with Lyster Exteriors to have some restoration work done to my home, which is over 100 years old. The old siding was removed and replaced with new vinyl siding, as well as all the windows were wrapped in aluminum trim in the colors of my choice burgundy and white. The old wood trimmed front porch was also replaced with gray composite flooring along with white vinyl turned posts, railing, spindles and aluminum ceiling. Since my house is old, I requested everything to be as authentic as the the old look if possible, right down to how the pattern of the floor and ceiling was cut and placed to duplicate the old pattern. The job turned out to be beyond my expectations. It is beautiful thanks to the workers from Lyster ( Luke, my salesman as well as Lance, Johnny and Tim ) who used their talents, know-how and skills to do a remarkable job. They were also extremely hard workers, courteous, and easy to talk to about any concerns or questions I might have had. My old home is now absolutely beautiful....and, best of all, I will no longer ever have to paint anything again. Thank you so very much to Lyster Exteriors for doing such a phenomenal job for me......I would highly recommend them to anyone. My house is on the main road through town and has already been the talk of everyone that sees it. Thank you so very much, Lyster, for everything. Nancy Seibert Otsego Michigan read more

Fantastic service for a siding project on our garage - we would definitely use them again. Very prompt and easy to work with - detailed estimate, work performed as scheduled, quality job, and complete clean-up at the end of each day. They'll be our first call when we do our roof in the next year or two. read more

We received three quotes to have our roof shingled, and Lyster came in a lot lower than the other two companies. The crew was professional and the work was done in TWO DAYS! They cleaned up on the first day as if they were never there. The crew leader was not happy with something we thought wasn't a big deal, but he just couldn't leave it the way it was because he takes great pride in his work and redid the spot he wasn't happy with. This kind of professional and pride in your work doesn't happen so often any more! We are completely happy with our new roof! We would definitely recommend Lyster to our friends and family. read more