Quality service, great follow-up, and excellent follow-through! We never have to worry about the…read morequality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do!

When I had to take over my parents house I discovered that I needed a new roof put on the house and…read moreso I called Lyster's because I knew they were the best contractor for the job. They came to the house and worked with me to get the roof done right away . In the end they were able to do the whole roof including replacing some boards as well . They were so easy and great to work with. I got a fantastic price and so I hired them to do the job. I have never regretted hiring them to do the job and they also took the time to completely replace all the gutters too. I recently was told by another company that I was in need of a new roof and probably some boards too. The guy said that I had black mold in my attic as well. The guy was from Top Home Improvements. I had went to the Senior Expo a couple of weeks ago and they had a both there so I signed up to get a quote and roof inspection. I would never ever use that company to do anything on my house ever! The guy outright lied to me and the pictures he said that he showed me indicating that I definitely needed to get my roof replaced and have some other repairs too. In the end I showed everything to the guy from Lysters and he pointed out to me that the first pictures he had taken were of my house but the pictures he showed me of what was supposedly my with damaged shingles and supposedly some soft spots in the roof. Indicating that I also needed some boards replaced too. In the end the guy from Lysters went up on my roof and looked it completely over then said to me your roof is in great shape and he also told me that if I had a leak in the roof causing black mold to grow in there then the water leak would also have gone down to the main level of the house and I would have water spots showing up. I have no water spots anywhere in the upstairs of my home. Once again just proving that I was actually lied to. The great news was I not only didn't need a new roof at all and the one I have now is going to be fine for at least another 10 to probably 15 years. I felt so relieved because the quote from Top Home Improvement was for just under $35,000.00 ! I can assure you that if I ever need work done on my home I will never call anyone but Lyster's to do the job. As for Top Home Improvement I would never use them for any job. I'm just so angry that they outright lied to me and almost cost me a substantial amount of money that was never necessary to spend whatsoever. I guess I would say buyer beware of who you call to do important work on your home. By not getting a second opinion I would have spent a huge amount of money that wasn't really necessary at all. I have also learned that from now on before I hire any company to do work on my home I'll definitely be checking with the Better Business Bureau too. They collect information about all kinds of companies and post the reviews of what other people have had to say about the company.

Made an appointment March 4, 2026 at 530 pm and they never showed up in spite of confirming with a…read moretext message 60 min before the appointment. No call, no apology and no explanation. It's been 5 days.

Dont expect them to show up at their scheduled appointments on time or at all. I made a quote…read moreappointment for 2pm. All communication was fine 3 hours before my appointment. Appointment time came. No one called me text me or even showed up. It was 45 minutes into my appointment time where I just messaged them to tell them their service wasnt needed. You cant make the time to communicate let alone show up.. Definitely disappointed with this company.

We experienced a cave-in caused by heavy snow where the garage peak joined the roof peak. After…read moreinvestigation, it was determined that poor construction was the main cause, but the insurance company gave us a quote for total roof replacement. SG gave us a quote to match the insurance quote, but with an agreement that there would be additional cost to correct the initial poor construction. The day the roof replacement began, pictures were taken and were sent to the insurance company along with an estimate for the work needed for the repairs. SG was successful in soliciting the insurance company to cover all of the repairs, and we ended up with a beautiful new roof. Thank you SG for a job well done. The workers did a great job with minimal disruption. They were friendly, quick and efficient. I recommend SG to anyone needing roof repairs.

After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.

The installation of gutters was very good. The installer was very professional and efficient. He…read moreworked quickly and was meticulous in his work. So, the quality of work and lifetime guarantee are positives for White Pine. The reason for only a 3-Star review stems from what was promised in the sale. When presenting what the company was offering, the salesperson showed gutters with included leaf guards. She never indicated that these were a separate purchase, leading us to believe they were included in the purchase. After installation, we found out the leaf guards were not installed and were told they were not included in the contract. When questioned about the misrepresentation in the sales presentation, we were offered a 30% discount if we wanted the leaf guards installed - an additional cost of $1,300. Feeling that the misrepresentation by the salesperson - whether unintentional or not - should have been covered by the company and not merely discounted by them, we cannot in good conscience fully recommend White Pine Renovation.

We hired White Pine Renovation for a roof replacement after their sales person explicitly agreed…read morevia text and phone calls to handle key parts of the project. Once the roof was on, we discovered they completely failed to follow through on what was promised. When we brought this misrepresentation to management, the following took place: They offered us a $1,000 discount, but only on the condition that we agreed not to leave any negative reviews. That didn't feel right. When we requested a fair resolution that actually reflected the cost of their mistake, they dismissed us, stating they were "not legally obligated" to do anything further. The total lack of fair accountability when caught in a mistake was shocking. Be extremely careful with this company.

This place does not seem to like having customers. I had to follow up a few times to get someone to…read morecontact me for an estimate. I finally got an appointment set up and the guy showed up 30 mins. early while I was on a call. He then left and I had to call back to see if we could set up another time. When the rep called me, he explained that they can't work with us because we have 8" gutters. Apparently, they do not have access to 8" gutters, and I was told they didn't have the equipment to install them anyway. They can only do 6" gutters. Maybe I am wrong, but I would have thought that would simply require a different size wrench if anything. Anyway, it very much seemed like they just did not want our business.

Very professional work. On time even finished early . Would highly recommend. Price was reasonable…read more Gutters were in bad shape and now work perfectly.

The owner Collin is very methodical with his approach to the job. It wasn't rushed and sloppy like…read moreother companies have a reputation for in doing business. He continues stopped by to review the work his employees were doing and had them return if some part of the job was not done correctly or didn't look right in appearance. I recommend he and his employees for those homes that are custom built. That is where his talent really come through.

Wow!!! Such amazing customer service. Collin is going to have a 3D scan my house and get video with…read morehis drone so he can give us an interactive quote for both our gutters and roof. I have never had this level if customer service. Very excited to use him soon.

Three Brothers Construction just put a new roof on my house and they did a fantastic job. They…read morewere competitively priced, quickly finished the job and completely cleaned everything up. They were very easy to work with and kept me informed throughout the process. I highly recommend Three Brothers Constructio.

Tree Fellers did an excellent job for the tree trimming job that I needed. Very careful and…read moreconsiderate of landscaping. Cleaned up everything and reseeded the area. I highly recommend.

These guys are fantastic can't recommend them enough great job I recommend these guys on shaver…read moreroad. Joe the owner is great.

They installed a flat roof on the end of my house and installed brand new seamless gutters. They…read moredid a wonderful job and I love how they look.

The service I received from this company was some of the beat I've received in my life. The owner…read moreand his staff are very courteous, respectful, professional and swift. The quality of the work was top tier and the price of labor is reasonable. They are my go to company for any maintenance I need around my home

From the owner: Place trust in our team's expert touch for all overhead concerns—from fixing leaks to ensuring…read moreoptimal gutter flow.

Just had new windows and siding installed. Looks great . The…read moreinstallation crew were very pleasant and easy to work with. Very professional attitude. My house is a hundred years old so a fifteen year warranty sold me. Their estimate was right what I expected it would cost. My only complaint would be that I would of appreciated more information about charging me a credit card fee on my deposit. Although it was on the estimate, I must of missed it. It cost me an extra $355 for that mistake.

THE COMPANY GETS 5 STARS…read more.. Changing my Star rating from my first review in April 2024 for the crew that did the Siding and Soffits from 5 Stars to 1 Star. They don't work for Roach anymore. It is March 13, 2026 and they were here again about 2 - 3 weeks ago to fix the soffits again and now with strong winds the large triangle at the peak of my house (Historic Committee said they had to put it up there) has come down. Hoping we don't get rain, because it will probably leak down my walls. My husband left a message, just waiting to see if they call back Monday. Someone from Roach came by today (March 14, 2026) and said that they would put the piece back up. Apparently the crew that put it up in 2023 used nails that was too small.