I can't tell you how wonderful the Team is at Dennys ServiceCenter…read more Being 53. buying / repairing cars since age 16. Iv lost all faith in auto repair until I went to Dennys in an emergency need fix. They restored my faith. Kind, courteous. No BS just straight facts and cost. Easy going great counter conversation and friendly atmosphere. Thank you .

Very polite they got me car in and out in the same day no bull with them , all u front and honest…read more, love em

I took my car to be inspected. I knew I needed an alternator and a tail light. Water has gotten…read moreinto it and it needed replaced. I'm not sure what was checked but they put a new inspection sticker on my car and I drove off with the same problems I came with. Even if the alternator is not an inspection requirement, the lights definitely are. I still have to get my car fixed. I don't understand

Very nice mechanics! Carlo is awesome! For a 20 year old, it's in the pricer side, but quick…read moreservice!

Very simple.. Monro estimate $1200 for flange leading into converter etc. & leaving the toyota…read moreRav4 for the day. West side independent muffler was able to repair for under $150 while I waited for less than an hour... say no more

Was quoted for 2 hours of work replacing lower control arms and without warning was charged for 3,…read morejustification was the book said it takes 8 hours because Toyota says to remove engine, true, but you can just lift the engine up a bit to get at the bolt that Toyota says requires the removal. I was charged for 3 at the last minute, no warning. Requested replacement of door hinges and it wasn't done. Scheduled a week in advance and left vehicle overnight and still had to wait after hours to 5:30 for vehicle. Was told at that time that my driver's side passenger tire was making a grinding noise and is likely a bearing or axel issue and my lower motor mounts were shot. I didn't think of asking for another appointment at that time (nor was I offered), I wanted to get home, and no follow up appointment was offered, and I was not shown the used part. I was aware of the grinding and figured it was something with the lower control arms. So, after he told me this, I went over to Erie County Farms parking lot and indeed they were grinding, so bad at this point that I drove her home and parked her. I called up Independent Muffler and explained the situation. I told Dave what happened, how I was not kept informed of what was going on (just had to show up), the last-minute price change, the requested work not being done and nothing done about the grinding (follow up appointment or just being done that day). Dave explained to me that the book says 8 hours (Toyota wants the engine removed) and that he doesn't know why the previous tech quoted me at 2. He used the book time of 8 to justify adding another hour and they were on it all day. Okay, I call BS, I have replaced these before and it doesn't require you to remove the engine, you just lift the motor enough to remove the mount and get at the bolt. With air tools, a lift and the right tools you can get this done in 2 hours. Seriously look up lower control arm/ball joint replacement for a 2006 Camry, it can be done, a TON of people on YouTube and Reddit have. I understood him to say this whole job took 8 hours and 3 was fair. If it did take 8 hours, did you remove the engine? If so, why? Honor your original estimate, 5 sec it took for the tech to be like "oh, I am adding 100+ dollars to your bill at the last second!" Unacceptable! Keep the customer informed of what you are doing and if you cannot do the agreed upon work then tell me! I didn't raise a stink at that time because I figured the extra hour was for the door hinges and the tech misspoke, I am too trusting of people. Why didn't I look at the bill? I trusted them, I have had good work done in the past and they have taken care of me, and they fumbled the ball hard this time. When I called and informed them of this, there was no reason given for why the door wasn't fixed. There was no attempt to make anything right, like "hey bring in your car we will look at the wheel bearing and knock off half the labor rate for not doing your door hinges the first time." He did offer to get me in today, but I am unable to due to obligations and that is the reason why they get 2 stars. We work hard for our money and tacking on an extra +$100 at the end, without warning is slimy. Not telling the customer what is going on with the work, not showing them the part (in fairness I did not ask, again because I trusted them, though it should be a standard operating procedure), not doing the work and sending them off without an immediate follow up to a known issue (grinding), had they started the vehicle (which I left overnight) 1st thing, we could have had that wheel bearing fixed, same day and had my door hinges in. I am glad this happened though, if I had a larger job and they put down 4 hours of labor then added 8, 10, or 12? Glad it was just 1 with no door work being done and them not touching my wheel bearing issue. This experience has been a lesson for me on how they run business. I gave them the opportunity to make it right and they did not. I will not give them the opportunity to do that again and will be taking my business elsewhere. PS: The woman they have working the counter is very nice!

Buffalo.Rd. Erie,Pa Location. Called for.an oil change & tire rotation 3:30pm got an appt. for 5pm…read more Was in and out in 20 min.!! Only $67 with coupon..Very satisfied, and will return.

Customer service called me and said they would call me back. It's been over two weeks. Still…read morewaiting. What a joke! Do not trust what they say for "out the door" or expect double the price!

Liars, thief's, selling illegal vehicles, dishonest, rip off artists. Selling broken vehicles…read moresaying runs great but won't pass inspection and needs repairs costing nearly three times price paid for vehicle. Very pushy when you mention you want to pay with bank check, they say cash is better. Don't even provide more than 3 gallons of gas for test drive yet says drive it 200 miles if you like. Can't even install an oil filter correctly. Don't know the difference between routine maintenance light and critical warning light on dash. Sells junk and refuses refunds. Does not even provide legally required buyers guide listing terms of sale or warranty, does not explain anything, let's fellow worship center buddy who happens to work at their preferred notary office do all the paperwork. Has salesperson selling cars with an expired vehicle salesperson's licence that expired more than 2 years ago. Provides improper and illegal titles (title jumping which is a felony). Fails to register vehicles they purchase with the state to avoid paying taxes. Sells unsafe vehicles (also illegal to sell vehicles that are not able to pass inspection). Does not inspect vehicles for safety prior to sale. Blames others for their bad business practices. Does not discuss terms of services up front. Lies about company policies. Refuses to acknowledge their bad business practices. Doesn't understand how to deal with customers with disabilities.

From the owner: We are a family owned business. A business controlled by a father brother and son. Our business…read morespecializes in making our customers feel safer behind the wheel and safer on the roads. We specializes automotive repairs inspection repairs and dealer sales. We do vehicle emissions and vehicle state inspections. We also sell used vehicles purchased from car auctions from around all of the United States. Our Most valuable mission is keeping the customer happy and safe.

I didn't have any issue. This place has a good reputation. Don't hesitate to go here they will help…read moreyou in any way they can. Bouk h has no idea what they are talking about you can tell by his review he doesn't even know what he's talking about and obviously doesn't speak English or write in english for that matter

A&B Superior automotive all parade Erie PA there a joke that does fake inspections after that have…read moreme waiting 3 hours him and his son kept saying I'll take care of you I'll take care of you I washed them scrape more than 10 cars from the road and put inspection stickers that they have lockers or nothing they sell drugs in and out of there it's just a crazy place they're f****** joke I got them on camera doing all fake stickers I'll be contacting DMV in a state inspection to show them all of them

Seemed like a nice enough fella. Bad business man. Absolute waste of time. Spoke to him on the…read morephone about my issues and he seemed knowledgeable but he was booked out and told me to call back in about a week. One week to the day I called back to get in the schedule and he's already full for the coming week. Confused I asked if I was just supposed to call back every week and hope I get a slot? He says "how about you bring it in Oct. 23rd I have time then." Great October 23rd it is! About 8 days later October 23rd has arrived! I take my truck over and what do you know he has no recollection of who I am and he's much too busy to take the job. The shop was completely empty. Not a car on the ground or a car in the air. Just him and another fellow milling around an empty shop with what seemed like nothing to do. So at this point I realize this guy just hates money and doesn't like to work. Which is totally fine to each their own. But it's totally unacceptable to waste another persons time. I would avoid this gentleman's establishment at all costs. He's waiting for something, but it's not a successful business.

Excellent service and reasonable prices. Owner is trustworthy and does quick work. Would not take…read moreour vehicles anywhere else!