I highly recommend working with Greg Brown at Swope Toyota in Elizabethtown, KY if you're in the…read moremarket for a Toyota. I live in Oregon and was unable to find a limited edition vehicle in my home state (2016 Toyota 4Runner TRD Pro). An Internet search located one for sale at Swope. I couldn't get to Kentucky right away, so Greg held the vehicle until I could make the trip the following week. When I did arrive, the process could not have been easier--I got to the dealership at 9am, traded in my old vehicle, and was on the road an hour later. My only regret is that, because I live in Oregon, I'm unable to return to Swope for service. Tim L. Ashland, Oregon

Excellent service and very knowledgeable! Chris was very friendly and answered all of the…read morequestions. My husband asked for a quote for new tires and it took no time to get the information. We were very happy with our visit! Highly recommend this place!

Service dept. The radiator cap broke off inside the resevoir and technicians could not get it out…read moreso stated I needed a new reservoir to a tune of $225. St check out , the bill was $319 as I needed engine coolant even though I told them I had a gallon of it in my back seat. I was given a Military discount. Their parts are marked up way too high. If you quote me $225, then I expect you to stick to it even though a coolant resevoir should for that price is absolutely ridiculous. I have my service rep a 5 as he deserved it but this Dealership needs some revamping. I will be looking for better alternatives in the future as I was price gauged something awful. You can do better as I know I sure can.

Their inability to conduct a diagnostic is remarkable. They take the vehicle in, and if you are…read morelucky, you will get it back someday, but you should plan on spending 5-8 times as much as you would have thought. I have been there three times, and I will not go back. Neither will I buy a Ford since their dealerships are unable to service.

if I could put a minus 10,000 it would not cover my horrid experience with this place! they have…read morehad my truck for 3.5 weeks! just started working on it last week, had no information to give on the problem with my DEF system. I had to tell Them that due to a recall my repairs would to be paid by Dodge, they continued to argue with me about it. Everyone in this service department is incompetent and quite frankly appear to be on the lower end of the intelligence scale. I did all the research and told them what the problem was! Never, Ever take your vehicle to this place! I had to threaten to get an attorney to get things accomplished

We had a mechanical problem with our Dodge RV camper van while driving across country for a death…read morein the family. We are so fortunate to have reached Swope's. The service we received was stellar. Austin and his crew were able to diagnose and repair it. We were stranded and Austin actually drove us to and picked us up from a nearby golf course. He then had a loaner car for us to get to a hotel since the parts weren't available until the next day. Since this is our traveling home he even took our refrigerated food and put it their refrigerator over night (thanks Tony)! Their compassion and understanding of our situation made it possible for us to continue home.

I recently purchased a pre-owned vehicle from Pinkham. My salesman was Kyle Pinkham, and he was a…read morejoy to work with. He was very professional and surpassed all my requests. He looked for a car for a long time, and found what I wanted. I also feel that I paid a good price for the vehicle. Speaking of price, the financial manager, Gary, was also a pleasure to work with. Pinkham is a tight ship, and I would recommend them to anyone.

Mike Elkins at Don Franklin Lincoln in Elizabethtown was great!! He was very helpful and the whole…read moreteam was pleasant to work with. Mike went above and beyond to make sure I was comfortable not only with the vehicle (which I love) but also with the price and financing. Thank you Mike and Don Franklin!

I was greeted by a very polite Lacey Gray in the service center. Although I was upset about my…read morehorn not working, and the car being new. I had scheduled my regular oil change and let her know that I needed another appointment to fix the horn. Lacey was able to not only get my oil changed but also to fix the horn. Since I travel throughout the state, having a functioning horn is essential for me. While my car was being serviced, Lacey kept me updated on its progress. I even had an appointment down the street, and she kindly offered to take me there and pick me up afterward. When I returned, my car was ready, and I was able to leave without any delays. Lacey is a very caring person, and I will specifically ask for her when I return. Thank you for your excellent service and kindness, Lacey!

My starter died. I had the car towed to Hyundai Swope the night before my scheduled 8am…read moreappointment. I was prepared to call Hyundai Swope at 745 to let them know my car was already on the property but they called me at 0740 and let me know they had the car in the shop and would call me back with their diagnosis. They called me back to let me know I needed a starter and they could have the part in 4-5 days. When I explained to Lacey that I actually live in Kansas and I have to leave to go back home in 4-5 days she didn't hesitate to find another source for the part. She found another source for the part. It was delivered around noon and they had my car back to me by 3pm. Exceptional service and the parts, labor and towing were all covered under Hyundai's warranty. Thanks for getting me back on the road. I am visiting for my son's birthday and didn't want to miss out on seeing him. I can't say thank you enough!

If you're looking to purchase a new car please go to the Kia dealership on Lagrange rd in…read moreLouisville KY. As soon as you step n the door somebody is going say hello and welcome. I had the most amazing experience at this dealership. I told them what I was looking for and they delivered excellent service. I won't to thank Rob Mac the store manager and Mia the sales lady for the best experience I've ever had purchasing a car. I felt like I was a part of their family. Ms. Mia is going places. She was very knowledgeable and if she didn't know the answer she went and got answer with in minutes. Thank you so much for working on my behalf Angela R

Made appointment to view/drive a preowned 2025 Kia. Salesman confirmed and sent text 1 hour before…read moreappointment Arrive 15 minutes early to be told the vehicle is being serviced.Ask manager for assistance and he askes me for the stock number. I don't have it, your salesman does. Well if you're not willing to help me, and that's your attitude we don't want to sell you anything. Great job Kia, keeping selling cars to the poors.

How about the fact they are located in Radcliff KY not LA or NYC where the prices are outrageous!!…read moreCome on over $200 an hour for labor and the parts you have to wait and wait all day just to get them! Come Montgomery Family are you this greedy to take from working people ?! I left never making an appointment and went somewhere else where money is valued!

I spoke to a Travis there last week he told me after running my credit FOUR separate times that if…read moreI came up with 5 HUNDRED dollars he could get me into something that day. I go back in today with double or triple that and after 45 minutes "waiting on the bank" and being ignored most of that time while the guy dealing with me made other calls to other clients while I sat in the lobby. The man contacting the bank called his name 3 times then had to get up and get him and remind him I believe Aaron was his name I was still there. Only to be told Id need 5 THOUSAND dollars a week after being told 500 at a place advertising sales for no down payments. I left in tears