My daughter bought a school bus to turn into a RV. We only needed some minor work done, so I made…read morean appointment with this place. We brought it in on September 12th 2022. They told me it would be a couple weeks to get it in and they would try to get it in early, between other repair jobs. That didn't happen. I called a few weeks later and they said they had another job in front of ours and should be in the fallowing week. That didn't happen. I called again and they told me they had an emergency job on some emergency vehicles, and those take priority. (I do understand that) She said probably next week. That didn't happen. I asked when will it be going into the shop for repairs? She said let me talks with shop Forman. She came back and told it me it would not get into the shop for repairs until November 28th, because there was another job they had to put in before ours and the mechanic will be going a weeks vacation. That was the final straw. I picked it up on November 12th. Two months after I dropped it off. Don't take anything to this place. They are terrible.

They will keep your vehicle for weeks with no contact. Then you will have to bring it back several…read moretimes to get what you brought it in to get fixed.

First Time buyers We just bought 2018 Jayco Jay…read moreflight265RLS First off the Sales Representative Charlie and Business Manager Kiel the were very nice helpful respectful in every possible great job guys. This young lady I thank her name is Sara that did the walk through and show us how to work every thing and what it was for did a wonderful job showing us every about our trailer, any questions we had she answered them. she even showed us every thing we would need to set up our camper once we got it. Upon inspection of our 2018 Jayco Jay Flight 265RLS. We did find a few things wrong there is a chip in the counter also where the counter is joined together behind the stove there is a gab in the counter top where the meet on both sides and over time if water or moisture were to get in there it would warp also the trim around the counter was coming off. the sink has scratches in a few places Sara told us that every thing would be fixed I told her that I want a new counter i did explain to that is a new trailer and I did not want it fixed but a new counter top and for every thing to be sealed. that I would not except delivery of our camper unless every thing was done and done right It is a brand new camper and there should be nothing wrong with it. she said she would see what could be done. We have not even used it yet so no reason for the scratches on or in the sink or a the counter to be chipped. None of that is her fault she did not build the camping trailer. It is Jayco's for not inspecting there product be for they send there camper to dealer ships to sell them. Also the dealer ship holds some responsibility too. Let see what happens and if it gets fixed and done right.

Alec is the best. A great Service Advisor. He always goes above and beyond. He treats his clients…read morelike family. Alec makes any service problem a breeze. Super nice guy, happy to have him as my Service Advisor. Thank you, Alec for a great experience.

I thought these folks were top notch. Turns out not so good. They have one good mechanic there…read morenamed Eric. However young and not a lot of experience he is the only one who knows anything about engines period. Moe told me when I first called him to inquire about their engine team that he had an individual who would be working on my truck that had 40 years experience. Come to find out the only engine guy they have is Eric who is 34 years old. So unless he started before he was born would be difficult. To have 40 years experience. I took a simple Reman Cummins there auto have seized motor replacement I had motor shipped there from best reman a very high volume reputable Cummins reman shop. It started from the very get go... Moe texts me when the motor arrived from best reman saying that the motor had metal shavings in the head and they were going to need to flush the motor out. I asked for photos couldn't provide clear photos. I called best reman back explained what Moe said they said interesting we've heard this before we have photos we can send you of the motor pre and post seal. They did... no metal shavings. They said we will help you just tell him we will bring out another new motor and take the other back. I called Moe said hey best reman is going to just bring another new motor and pick up the one that you say has metal shavings in it. I said by the way they sent pre and post seal photos and I saw them... no metal shavings. Moe said ohh my mechanic said there are metal shavings in there but it was just silver grease. I said is this the mechanic with 40 years experience. I left it go and they continued on with the reman replacing essentially everything that could possibly replaced. I don't blame them for that I'd rather be safe than sorry. But they call say it's all done test drove it ready to be picked up but we need remainder of payment. Only business I know which will not take another business check they want paid via Zelle or Venmo go figure. With the request they want you to give them a Facebook review. Of course at this point in time I want to provide a good review and get my truck before they screw something else up. So paid with Venmo left a good review they call 5 days later and say hey truck isn't running and has a def code on you need a new fuel prime pump we can get a used one for 900 and what do you want us to do with the def code. I asked if it was an old code and just not cleared they didn't know. I said no please don't do anymore work on the truck I will bring a mechanic to take a look at it. I'm from Ohio my mechanic and I drive to Michigan to take a look at the truck we bypassed the primary fuel prime pump all together not that... we went and bought a simple inline pump and connected to truck and ran fine. Stay away from this place I've made contact with some of the people on google reviews and Facebook with very similar experiences. If you have a tail light out or blown tire probably ok.

very amazing not over priced very fair with prices and amazing customer service it is a great…read moreexperience to have with them very amazing

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

Parking is subject to a fee, with the initial four hours complimentary. Subsequent parking is $20…read morefor a 24-hour period, which can be waived with a minimum in-store purchase of $50 (excluding IHOP) or a fuel purchase of 75 gallons. On-site amenities include a retail store, shower facilities, a driver's lounge, laundry services, a barber shop, a CB radio shop, and an IHOP restaurant. During our visit, following a snowfall, the floor was a mess; however, all other areas, including the restrooms, were maintained in a clean and orderly fashion. While the facility may have experienced higher traffic in the past, it's not nearly as busy now. The former Subway is no longer there, and several retail spaces are currently vacant. The IHOP, where we enjoyed a late breakfast, proved to be a valuable amenity, offering excellent food and service. Ultimately, our in-store purchases qualified us for complimentary parking. In conclusion, this location offers a suitable stopover, particularly for those requiring proximity to Detroit.

Got a shower here wasn't very clean but water was hot. Definitely need to put a little more or…read moremaybe a lot more effort into cleaning at the facility!