1. Jim's Trailer Sales

    1. Jim's Trailer Sales

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    Grafton, OH

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    Jim's Trailer Sales

    5.0 (6 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    Turner Diesel Performance

    Turner Diesel Performance

    1.0
    (4 reviews)

    I have a diesel Mercedes van that I use for work. I ran into a problem with it not being able to go…read moreover 5 mph. I had an electrical diagnosis done by my mechanic that I normally take my vehicles to. Per the diagnosis stated the vehicle was in limp mode, DEF count down so he replaced the NOX sensor. However, after barely making it home it went into limp mode again. I was told to take it to a diesel mechanic so I found Turner Diesel. I called them and they said they could work on it and would be able to fix it. I brought it to them for diagnosis they gave me an estimate of over $2000 to repair and replace the ECM. It didn't clear the light and was still in limp mode. They said they could fix it by replacing 4 corroded wires also repairing and replacing the adblue SCR DEF module which brought the estimate up significantly over $2000. They couldn't fix so they sent it to Mercedes and when they got it back the DTC was still not cleared and was still in limp mode. I was still not able to drive it. I ended up receiving an Invoice for $6000+. I asked for a courtesy discount since when I was going to have it towed from there and pay my invoice, they had had it more than 6 weeks (after telling me it would take a week at most to fix) and they agreed to the discount which brought it down to about $5200+. When my wife went pay she put the card through and I saw that they had not charged me what they quoted me with the discount and the girl who put it through said it was too late since the card already went through. she paid me the difference in cash. Had I not been standing there they would have got away with over charging me. Needless to say, I had to have it towed away, at my expense and I spent all that money and lost all that time without my work horse, and it remained unrepaired. DO NOT go to these people. They will take your money and won't fix your vehicle. I spoke to a mechanic who works in that area (not on diesel) and said they are too high priced and don't really know what they are doing. I took it back to Mercedes and they quoted me $8,604.56 to repair it and said all the Turner did to it was not necessary nor the solution to the problem. My experience with Turner Diesel has truly been a nightmare. They blow smoke and don't back up what they are telling you.

    Read the UPDATES!!! Everything Turner Diesel did went WRONG…read more Installed turbo, stopped making boost after 150 miles. Exhaust weld broke, was improperly installed!! I was told by the new shop JB weld was part of the issue. JB weld on an exhaust pipes for a turbo???? Did not install the new turbo exhaust manifold that came with the BMI turbo properly, they did not tighten the bolts so this was leaking so bad it made my wife nauseous. Destroyed injector pump because they did not know how to properly adjust it! Humvee is surging now, never did this before turbo install. They installed a relay for the turbo gauges, they used some kind of sticky stuff to mount relay instead of bolting it down. ( see pics. Can't make this up! ) Next, starter and flywheel with ring gear installation, get Humvee back trans is leaking 1/2 quart every start up, fuel tank is leaking now as they also took that down to install starter. Starter not aligned properly, grinding now on start up. Was told $1800 but when I went to pick it up it was $3200. This list goes on, injectors and glow plugs installed was told $1600 was $3500. They had my Humvee for over 30 days to fix fuel, trans leaks, starter grinding and to adjust injection pump. During that 30 days the front brush guard was hit and bent and a center cap on my rim was broken. Me and George, I thought where friends, if he will do this to me just think what he will do to someone he does not know. Refuses to give me invoices for the work that was done! BEWARE!! DO NOT TAKE ANYTHING TO THIS SHOP!! So far I have a $2300 bill from another shop to fix everything Turner touched and it's still not right. Had to have the injection pump completely rebuilt because when they tried to adjust it they damaged it. It's back in the shop as I write this!! Looks like a fuel line is pinched above the fuel tank that Turner took down not once but twice!! I would leave 0 stars but that's not an option. Update as of 7-28-22. Turner installed the wrong lift pump. They installed a lift pump for a gas engine. You sure would think a diesel shop would know better.Another $1150 to fix this. ‍‍‍‍‍‍‍‍‍‍‍‍ Update as of 4-3-23 Exhaust weld broke after only 500 miles. They just welded a flared end right onto the pipe, and then the bolting flange would not go over the weld so they ground off the weld. On the drivers side they hacked it together by taking the donut gasket off the gasket and just sticking the metal piece in the manifold. Then used a paper gasket with RTV silicone. See pics. UPDATE 4-26-23 I can't believe I have to do another update to this feedback. When he installed the new starter and new flywheel, he did not align them properly/shim the starter so that it lines up with the fly wheel, so now I need a new starter and a new flywheel AGAIN!! I was charged over $3000 for this because the transmission Has to come completely out now it Has to be done again. Unbelievable!!!!! Here we go! Another update. 9-24-23. Turner was to installed new glow plug. I said get Bosch, he said that's what I would use. So he puts 4 Bosch in the drivers side and 4 Chinese ones in the passenger side. The 4 chinese just failed. Unbelievable!! If you take anything to this shop you better have lots of money down the road to have somebody else properly fix it!!!!

    Avalon RV Center

    Avalon RV Center

    3.5
    (10 reviews)

    Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

    Love this place. The staff is Always friendly and helpful. Their Prices are affordable. The quality…read morecampers sold there are very nice and in great used condition.

    World Truck - Towing, Recovery, Repair

    World Truck - Towing, Recovery, Repair

    3.5
    (8 reviews)

    Dear PETE we may not have words to express How wonderful you have been from the moment you arrived…read moreto us till y departed. You are above and beyond Rating your everything in a piece of paper. Such a kind person who knows what he's doing in and around his day to day jobs. The Dialogue, the Road ride, our interaction, the Story about our great country (USA), the long carrier of your truck driving, the jokes, above all your Honesty, everything we talked about was exciting and meaningful. I didn't know even we're already at Penske in Columbus, OH. The three hours we have been with you was exciting and productive. we wish we will have you again. Thank you for your Service dear PETE. we were privileged to know you. Enjoy your time.

    Highway robbery!!!…read more They did a good job with the tow service and were quick to the scene! They even let us remove the brokers freight from our truck before it was impounded. But at what cost? Their customer service was terrible! We waited days for responses from their team! They charged us roughly $25,000 for a roll over tow and a clean up. It felt as if we were being purposely price gouged to an extreme to force us to use our insurance. Their lack of communication was unacceptable along with their poor customer service. I'd never recommend this company to anybody! The owner Micheal also wasn't happy by my word of choice in an email by saying "per usual" referring to their lack of communication and decided to add $7,000 to our bill as "storage fees" that he previously agreed to not charge us. He also wouldn't release the truck unless we zelled them the difference between what the insurance covered and what was left over ($5,000). He would not let us use a credit card because he was scared we would dispute the charge. That alone says a lot about the type of company Micheal runs. "I will not risk a charge back" , these are his words. I've been in the trucking industry for over 5 years and have never been forced to pay a bill via Zelle or my truck wouldn't be released. On a side note, Jenn at the front desk is a pleasure to deal with as are most of his employees.

    Jim's Trailer Sales - rv_dealers - Updated July 2026

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