I called this morning and they were out very timely. They took their time and took off all the…read morecovers and washed out The unit (it was nasty), changed the filters, clean out the drain and added a little Freon and charged me a very fair amount for their service. They were very friendly, polite and professional. Everything a service company should be.

I had Mr.Donald come to clean and tune up our Large AC unit before the 90 degree temps begin and he…read moredid an awesome job! I'm a renter and my landlord put in a new unit 4-5 years ago but it's never been cleaned or serviced. I would rather pay a nominal fee for peace of mind than it not function at full capacity during August temps. He was so kind, professional, respectful, and thorough. I highly recommend him for any job!

Comfort Concepts was called to check my air conditioner. Told me they'd be here at 8am. No show,…read moreno call nothing. So I called them. No answer. Called again, again no answer. When I finally did reach them I was told they'd be here at 1pm. By 2:15pm still no tech. Called again, several times, no answer. The office girl finally called me. When I asked if they were coming she said they were running late. I told her it would've been nice to be made aware, simple customer service. She didn't like that and told me "your shit is not getting fixed today" and hung up on me. Don't even bother with this company. Completely unprofessional and very rude.

WARNING COMES BEFORE DESTRUCTION... CUSTOMERS BEWARE…read moreAbsolutely the WORST by far. Comfort Concepts received the claim from my home warranty company, First American Home Warranty. Chris Slaton (Owner) came as expected to service and complete a diagnostic on my a/c unit. He was very customer friendly. Well, some weeks past due to a catastrophe in the area. When things were back at a norm, I called to schedule an appt to install a new a/c unit for 5/4/2023. The techs came as scheduled. They ended up destroying the a/c unit's door panel and base board. At the end of the end of the day, the techs declared that Comfort Concepts ordered the wrong part(s) for the a/c unit and would need to reorder replacement parts. Well, a few weeks lapse and I heard NOTHING from this company. Mind you it's May 2023 in Arkansas which can be HOT. I finally called Christie (Ofc Rep) in the office being assertive with her due to the extremely poor communication from this company. Christie informed me that Chris was in search of this part for the a/c and will be picking the part up this day 5/18/2023. Christie also exclaimed that she would call me back later in the day to schedule a time to come by. No one ever called. Now I'm extremely angered. On 5/24/2023, I called Christie and she contacted Chris, begging him to close out the repair ticket and mentioned that he FORGETs a lot. An appt was scheduled for 5/25/2023. Let's see what happens with this unreliable company. This company needs to be reported to Arkansas' Attny General. The amount that I owed that was uncovered by Insurance was $1650, which had to be paid in full prior to the service. How about $1650 was paid in full. The company NEVER issued me a professional receipt of payment. They were given $1000 in cash and $650 via check. No receipt. I was promised a receipt via email by the end of the day, 5/4/2023 and still waiting on it today 5/24/2023. If I could, I'd give this company a 'Minus 3' on stars. CUSTOMERS BEWARE of this Company..... Warning comes before destruction..Hint Hint. UPDATE: 5/25/2023- Comfort Concepts' techs reported to complete their assignment as scheduled. The guys were not customer friendly after the job was completed. One of the techs had the audacity to tell my spouse, "Tell your wife THANKS for the review, and GOOD LUCK with the repairs." What was the tech insinuating? Did I lie when I wrote the review? It's one thing to be truthful and another to lie. Any way, goodbye and good riddance. Thanks for completing your assignment after 3 weeks and all was paid up prior to the service.

Punctual. Efficient. Friendly. Good rates. I will use Airboss in the future at my other properties.read more

From the owner: We proudly serve both homeowners and businesses -- offering expert Commercial HVAC Repair &…read moreInstallation services throughout Central area. AirBoss provides air conditioning installation, air conditioning repair, heating installation, heating repair, HVAC maintenance, indoor air quality services, ductwork services, commercial HVAC services, heat pump installation and repair, and emergency HVAC repair throughout Little Rock and surrounding communities. The weather here brings extremes--summers push cooling systems hard, and winter brings unpredictable cold snaps that test heating equipment. Your comfort depends on systems that handle both with consistency.

Excellent service! My a/c quit working called my home warranty company and who they scheduled to…read morefix it wouldn't be here for 6 days. Someone recommended Brad's to me. Scheduled an appointment with them. They came out earlier than expected and had it fixed before I even knew they were here. I highly recommend this company!! Very friendly people also. Price was good too and they give a military discount

These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are…read morefriendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

I'm not one to post unfavorable reviews, however due to the nature of our troubling history with…read moreAAF has forced me to do so. Purchased 2 AC units 15K from Blake Lewis 5 yrs ago and now our troubling business relationship has ended. A 5 yr journey starting with initial install disaster encompassing a disastrous ceiling repair, component failures, heat exchanger change outs, blowing breakers, afterthought insulation wrapping makes me question if they understand the Trane product sold. Most recently the compressor has failed which turns out to be the final straw. They now refused service stating they feel AAF will never make us happy because I complain, Really! Forcibly I have found another company to provide warranty service at half the cost of AAF which is "insult to injury" using AAF. Unacceptable business practices on any scale

We had our heating unit act up on us just this week when it started cooling off. I asked for…read morerecommendations from neighbors and called Arkansas Air Flow. They answered right away, had a service tech on his way in an hour, and had us fixed up thirty minutes after his arrival. Can't say what a relief it was to get this problem fixed in short-order for a reasonable fee. I would definitely recommend!

Very professional and gave me options. Came quickly in the 108-degree weather. Found out my freon…read morewas slowly leaking out, a pinhole leak. Lasted a summer and a half, then had to get it done again. Very reasonable, eventually I had to get a new AC/Heating unit. Kept me going until I could afford a new one. Highly recommend!!!

I called to get the heater fixed. They gave me a window (2:00 to 4:00 same day as my call to have…read morethem come out.)as to when they would be out. They will give you a call when they are about 20 minutes from your house. They fixed my heater and I mentioned that I wish they fixed hot water heaters and did they know of a good one who could fix mine. And it turns out, THEY also fix water heaters! Their prices are very reasonable and they will not leave until everything works as it should. I highly recommend this company.

Changed my whole evening around a set appointment to wait around for hours without a call or…read moretechnician to show up. They wouldn't even reach out to me if after I sent them a message

Gratitude! After suffering through the early heat and making several phone calls to others only to…read morebe put off, Mr. Flowers made sure that we were taken care of. He went above and beyond and we couldn't be happier. Exceptional service, knowledgeable and explained every aspect of what was going on. Customer service was off the charts. Highly Highly recommend!

Excellent company with prompt and reliable service. Makayla, John, and Chris were all amazing. As…read morebusy as they are, they don't skimp out on the compassion. Chris and John are both experts in what they do. I had to have a mini-split replaced, and as Murphy's law would have it, now was the worst time to do it. I was all over the place trying to pinch pennies as best I could. They were patient with me. They also helped to find me financing I could work with. Once the decision was made, they were quick and efficient with installing the new one. I'd definitely recommend this company to anyone.