Our a/c quit after 13 years. Bob and Ed's HVAC came out and replaced the a/c (under budgetable…read moreamount too). Just as important. They repaired the loose and broken ductwork by replacing some, repairing other sections, tightening up joints, re-taping and insulating all the ductwork. Wonderful job, well executed game plan and the young crew was fantastic. A very good experience with a difficult project. Thanks!

Bob & Ed's was on a maintenance contract for two years for our home HVAC equipment. After the…read morerecent furnace inspection, their technician advised that our furnace might not make it through the winter because the heat exchanger was about to fail, so I had the furnace replaced. When the old furnace was removed, it was discovered the evaporator coils on the old furnace were completely stopped up (see photo). They were supposed to be inspected and cleaned so the equipment would operate efficiently, per the maintenance contract. Bob & Ed's acknowledged they messed up and refunded my money for the current year's contract. The technician from the company that installed the new furnace said the clogged coils contributed to the shortened life of the old furnace. Bob & Ed's disputed that. Lesson learned: Just because a Bob & Ed's technician tells you he's done the work, that's not necessarily so.

I called this morning and they were out very timely. They took their time and took off all the…read morecovers and washed out The unit (it was nasty), changed the filters, clean out the drain and added a little Freon and charged me a very fair amount for their service. They were very friendly, polite and professional. Everything a service company should be.

I had Mr.Donald come to clean and tune up our Large AC unit before the 90 degree temps begin and he…read moredid an awesome job! I'm a renter and my landlord put in a new unit 4-5 years ago but it's never been cleaned or serviced. I would rather pay a nominal fee for peace of mind than it not function at full capacity during August temps. He was so kind, professional, respectful, and thorough. I highly recommend him for any job!

This company, Taylor Heating & Air, Inc. inspected & serviced the heat and air conditioning system…read morein a home that we were moving into in Shannon Hills in December 2021. The work they performed was exceptional and the price was very good also. The personnel that Robert Taylor, the owner hires, are all well vetted. He has a reputation for fully vetting all his employees. He does not hire just experienced HVAC technicians, but they must also be clean, polite, and courteous. If he sends a technician to your home, you can trust that technician. You will also find Taylor Heating & Air rates are very competitive and less than most, and probably all his competitors. He has been in business since 1995, and has built his business on honesty & integrity. Although a small business, because he fully vets his employees, Taylor Heating & Air does residential, commercial, and industrial HVAC installation & Service. I could not be more pleased with the work that he has done for me. I have a brother that is a developer and a builder, that also has a very high opinion of Taylor Heating & Air. You can see all they do at http://taylorheatingair.com/

We used these guys on a recommendation from a family member who had previously used them. Sooooo…read moreglad we did. We knew that all we needed was more Freon thanks to a very slight leak. Tommy was the tech they sent out. Quick, polite, and professional. Well long story shortened, the amount that the tech charged us for both the visit and the service was literally a THIRD of what the previous company had charged us. For an a/c unit that received no Freon for twice the amount of time. We will certainly use these guys again and would recommend to anyone who had HVAC needs. Oh the other company's name means "to run" and rhymes with "cash".

Very knowledgeable about air conditioners, and the new fluids they're using in them and was able to…read moresteer me in the right direction as to what kind to get had my two new air conditioners with in two weeks they had to go to another state to get them very friendly, very knowledgeable in his craft

Excellent Professional Service. Quick response. Accurately located the issue and repaired AC unit…read more Friendly knowledgeable technician.

If you want to be ignored and not get the Energy Star rated efficient system you asked for and were…read morepromised, then this is the call you should make. The expensive $13K+ HVAC system installed is NOT ENERGY STAR RATED and has always been problematic, delivering extremely high energy bills in winter months, using the EXPENSIVE electric heat strips CONTINUOUSLY! Another year has passed with my home being very uncomfortable in cold temperatures causing me to resort to using space heaters....NOT WHAT I WAS ASSURED OF! Now I'm constantly ignored by the company I put my trust in to do what they said they would do- but didn't. Call someone who does the right thing is my advice.

Family established business with ethics that everyone can trust! Great company and service.read more

Great service!!!! Knowledgeable, quick and courteous. Cleanliness you would not even know they were…read morehere. Would recommend for any of your HVAC needs.

I had to have my Central Air Conditioning serviced. My serviceman, Carson was very knowlegable and…read moreafter examining the system, found that I had a clogged hose, and that was stopping my unit from cooling properly. He had to climb into my hot attic as well as checking the unit from the inside and outside. He found the clogged pipe and also was very patient with all of my questions. He did a fantastic job. By last night the system had started cooling the house down just as he said. I would work with this company again, I highly recommend them for their prompt service, accuracy in diagnosing and repairing my central air unit. Thank you Carson, through Precision Service Company.

Came a day early to save us from what felt like the depths of hell after our A/C went out…read more Personable, knowledgeable, punctual. Highly recommend.

I called this business twice by mistake. The first time that I called and spoke with Tommy, he…read moreinformed me that they charge a fee of $87 plus tax for traveling to the property and spend up to fifteen minutes to estimate what is wrong with the furnace. After their arrival, if they are unable to light the pilot light and start the furnace, within travel time and within the fifteen minutes to examine the furnace and determine why it does not light, it will cost an additional $80 per hour for their time. I thought their prices were extremely high, especially for Bryant, Arkansas, which is a small town with approximately 20,000 residents. I contacted another Heating & Air Conditioning company and they charged a flat fee of $89 to travel to the property and fix the problem, plus labor and costs. I suggest that if you are searching for a business that you go on Yelp and check out the actual reviews that customers have posted prior to hiring a company.

Hard to get any responses about setting up a appointment to get estimates to replace everything…read more I'll take my money else where.