Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

Can not recommend these guys more! Jason was a life saver for me. The control arm for my rear wheel…read morebroke and I was out of sorts on what to do. Jason was great and gave me a bunch of ideas on how i could get my car to tge shop and get it fixed. He was not out to make an extra buck at my expense and genuinely cared. The service was great and timely as he promised. The delivery was on schedule. I will go here for all my needs going forward

amazing staff!! professional staff, affordable prices, friendly employees what more can you ask for!read more

I absolutely love Grease Monkey! The staff is always helpful, professional and courteous. They do…read morequick work and keep you updated on the progress of your car. You can be in and out very quickly and they even top off fluids like oil, wiper fluid. My info is already in the system so they have the history of my work orders. Great spot!!!!

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

I had a nail in my tire and they were quickly able to fix it for completely free of charge.read more

Screw in tire and in a pinch. They were very helpful, friendly and communicative. Great experience.read more

I had an oil change and car inspection here because my roommate recommended this place. They seem…read moreto be honest and very helpful. They answered my questions even about where to go for a good car wash. They care about their customers, only ask to replace what's needed, and doesn't charge you much for their services. I wish they're open all day on a Saturday, though!

I came by here around 4:30pm on a Friday afternoon to get a tire rotation. I bought tires from…read morediscount tire but the wait was too long. One location had a 2-2.5 hour wait and another had a 1hr or so wait. I called Battleground Tire first before coming by and was told they could squeeze me in, which was awesome. I was told it would be $25. Battleground Tire is located on the corner of pisgah church and battleground. There is a sign that says Nappa Auto center which definitely confused me. However, it does say Battleground Tire on the building itself. Inside, Anthony assisted me. He definitely had a sense of humor, which was nice. I had to give typically name, address, and car info to check in and get work done. They have complimentary WiFi which I didn't use. My car was done at 4:55pm, which so much better than the time I would've spent at discount tire. I learned that Anthony was the owner. He was extremely friendly and personable. Throughout my interactions from check in and check out, he initiated conversation. He mentioned wanted to get to know his customers, which is very admirable.

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I came here after visiting another shop that couldn't solve my wheel vibration problem. It was…read morecommunicated to me that they were getting unusual readings from their wheel balance machine and offered to remove the tire from the wheel to dig in and see what was causing the issue. After that, a technician road tested the car to verify that it drove smoothly. All of this for a little over an hour to diagnose a wheel and less than $30. I don't know that I have experienced customer service like this before and applaud these guys. Any other shop would have put additional weights on the wheel, and then called it a day, and sent me on my way unhappy. The guys at Mock tire actually dug in to truly diagnose and solve the issue, and verified that my car was problem free. I can't recommend them enough. This level of service is hard to find these days.