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    M & S Pool Pros

    1.0 (1 review)
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    2 months ago

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    Sullivan Pool Designs

    Sullivan Pool Designs

    1.0
    (2 reviews)

    THE WORST POOL company. DO NOT USE THIS COMPANY. This review is not based on just our experience…read morebut also other customers of theirs. Delays after delays. False promises and always blaming subcontractors. If you are considering a pool look elsewhere. You do not want to go through what we are dealing with. Headaches, Attorneys and a partially completed pool after 14 months of construction. Still no permit or completion.

    I'm very disappointed in this company. Our pool project started back in October 2024 and was told…read morethat they'll finish it by December 2024. We told them to put deadline date for the project in our contract but they kept ignoring it. It's now end of July 2025(3 months till October 2025) and they are still not even close to being done. We were not informed in the beginning that they personally don't do the job. They just hire sub contractors to do it. We had weeks of amazing weather that wouldn't come to work and only come to "work" on it when it rains and then would tell us "Oh sorry we can't do it today because it rained". Sullivan's team keeps giving us empty promises and keeps blaming the crew they hire. You're the boss- it's your duty to keep your team in check. Take accountability of your negligent. My neighbor's house started being built after my project and they're almost done! This doesn't make sense! This company seems to have taken on too many projects and can't seem to be capable of finishing it. I'm leaving my review here until my pool is finish. -Garrett, we have paid you pretty much in full yet the project is stalling. We have contacted the supplier and they said all the materials have been picked up by you all a while back so I'm confused about the material issue. Again, you've hired these subcontractors so it should be your priority to have them do their job that they're hired for at timely manner. You told us they would come this Monday to work and yet no one had came and today is now Wednesday. These lack of communications and false hope is very annoying. We would like to meet in person to discuss about this and we want meet Michael Connor as well since he is the Qualifier for your company.

    M & S Pool Pros - poolservice - Updated July 2026

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