Working with Zap was an absolute joy. Competitive prices, A/C installation THE NEXT DAY. Great…read moreinstallation experience. But here's where they went above and beyond. Three months after installation, Zap called and informed my that it was time for my quarterly maintenance appointment. Wait, what? How much will that cost me? NOTHING. They arrived on time and spent over an hour and discovered that mice were eating the wire connecting the condenser and the air handler. They replaced it without question even though that was not part of their warranty. As a contractor who has dealt with hundreds of subcontractors, they are the top .001%. Try them, you won't go wrong!

Alex was awesome. 5-stars, highly recommend this service. He is professional and knows his trade. I…read moreopted for the yearly maintenance service for my heat pump. Totally worth the peace of mind. I hope Alex is the technician on my next service appointment.

Carl and family are the best around. They always come thru! Me and my community have used them for…read moreat least 13 yrs without issue.

I called for information about the services and the representative rudely spoke to me, then hung…read moreup. The call lasted less than 1 minute.

Very impressed! They were punctual and diagnosed the issue with my HVAC immediately. They were…read morerespectful and educated me on how to prevent the same issue occurring in the future. The whole experience from my initial call to the repair was pleasant.

Have used Williams Heat, Air, & Refrigeration for many years. They are knowledgeable, thorough, and…read morehonest. Several years ago, they replaced my unit and added new ductwork and returns. A couple months later, we were hit with a record-breaking heatwave with multiple days of 100+ temps. During that hot spell, customers all over Georgia were calling in emergency AC requests, and I'm sure Dennis was working overtime... but he actually called US to check and see if we were cool and comfortable!! I was so surprised and impressed, and have told that story many times. Naturally, in the years since, if we have any issues, they are our first call. They are always super responsive and professional. Highly recommend.

Heat went out during extreme cold weather. Called Howington for service. Technician arrived soon,…read morequickly diagnosed the problem, and repaired it. He was very neat, clean and courteous.

Shane and the crew installed a Trane AC unit for us this summer. We are very happy with both the…read moreunit and level of professionalism of the entire crew. Got the job done quickly as promised. The Trane unit is very competitively priced. Highly recommend.

We had to have a new AC installed and everyone we spoke to from the initial diagnostics, the…read moresalesman and the final install ( done by Seth and Mitch ) were all friendly and professional. The technicians were thoughtful in regards to our dogs, making sure the fence was closed, and they double checked all their work before leaving. I highly recommend them in the Rabun county area.

Radlee installed a new unit in our new construction home. We are not in the home yet but they have…read moreour 50k unit sitting about 2 inches off the dirt on the side of your house. We have asked for it to be moved up because we get run off down the side of the house but the owner and engineer insist it is secure, we are very concerned it is not and will get water and mud in the unit. We wanted it installed on a concrete slab on the other side of the house but they would not do it. At this point we are not happy with our final results.

Ken came out replaced my Ac due to the old being 30 years old and wore out. He was professional and…read morevery Knowledgeable would hire them again but hope I get 30 years out of this unit.

Our household, my wife and myself, was using this particular…read morebusiness/AC repairs/maintain services several times over certain period of time. I would not recommend it for any except small "you can do yourself but have no time" repairs. The owner/operator Ken Moses demonstrated lack of knowledge and experience in solving and repair AC problems over substantial period of time. However small maintains and small non essential repairs like to repair damaged insulation in the garage stand unit (cut and replace), to clean clogged grain line and restart backed up system - were fixed all right. The examples of everything else that we tried to repair included changing motors twice - second time for no obvious reason as it did not do any job as he said it would, vent, capacitor twice - second time with no obvious reason as it did not do any job and he said it would, welding the damaged tube in outside unit (the damage was actually a result of his poor work after he poorly installed new vent in outsite unit and it was resulted in cutting the tube and in leak of refrigerant (filling the refrigerant twice as it continues to leak after him welding it) : those repairs did not went well and needed follow ups to make them work and eliminate damage. After the first leak of the refrigerant caused by poor vent installation by this operator- the AC is not keeping the temperature day long-it goes extreme up after 12pm when outside temperature goes up until the evening when the air cools down. The representative kept coming with new repairs of all the different parts/components every time , including adding refrigerant twice), claiming that each of those times particular repair would!!!work for sure!!! And I did not work. The pattern shows he does not know and he is guessing. The last three repairs resulted in around 1k for us in payments. Each of three of them failed functioning again in couple of hours after he had left. Instead of following up and either provide solution or acknowledge he does not know, he continued come and bill more and more every time - none of those times the problem was solved. Should he just mentioned that he does not know - we just would not end up with unnecessary repairs/bills of more than 1k for the last three and more than 3k after he poorly installed the vent that cut the tube and all this started (It is where/when the problem started) . There is no such thing as customer care and customer satisfaction for this business, but abusive pattern of making more money on regular loyal customers. My very kind and too loyal wife, who supports small local businesses at every opportunity, was taking it all from then for a long time - trying to give them an opportunity to find out or correct ect - that was a mistake to let it so. These are the reasons I would not recommend this company for anything more than small insignificant maintains/repairs .

The dad, Ron Dockery, started the business. He did all of the plumbing in our new house back in…read more1999. It was done right, affordable, and in good time. I have recommended his firm several times since. Normally, I did all of the maintenance after that but, 25 years later, I had a five minute job that I couldn't reach. I called Dockery Plumbing because of their previous work/quality/price and two young guys showed up. They were inside our cabin no more than five or six minutes and charged me $200. Additionally, their work came undone within a couple of weeks. That was more than a year ago and I'm still peeved at being ripped off. Needless to say, I will not use OR endorse Dockery Plumbing again. Kib Shorey

They always work us into their busy schedule and get our properties back up and running!read more