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    Star Point Mechanical Air Conditioning & Heating

    5.0 (1 review)
    Open Open 24 hours

    Services - Star Point Mechanical Air Conditioning & Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    1 year ago

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    TE Certified Electrical, Plumbing, Heating & Cooling - A group of TE Certified Electricians, Plumbers, and HVAC Technicians

    TE Certified Electrical, Plumbing, Heating & Cooling

    (577 reviews)

    These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

    Air Conditioning Services

    Air Conditioning Services

    (3 reviews)

    If you need service on your HVAC system, this is the pro company to select for dependability and…read moreknowledge. Service pro David Gower has been giving attention to my systems for nearly 20 years and never fails to amaze me with his technical skills and systems knowledge, especially in electronic controls. A tip of my hat to everyone at ACS.

    These guys rock..."I can get you into a system for the price you're looking for" was said and Jason…read morewasn't exaggerating. Great system and a VERY competitive price. Told him about the kitchen being hot when I cooked (I love to cook and do it daily), Jason just said Hmmm. When they came to install it, the went up into the attic with some ducting pieces. I was skeptical, as we didn't really talk about it...I'll be, the sucker is pushing more air through there. Not perfect, but it REALLY helped a good bit. Cleaning up after a job (after 2 decades of working for GE myself) is a pet peeve of mine. These guys cleaned up their own mess as well as other stuff they weren't responsible for...NO KIDDING. I cant speak for the long term, but can tell you that these are my guys for the foreseeable future. NOTE: I got a lot of quotes. 8 of them were a $1000-$1500 higher than what I ended up paying (3 were weirdly less...Fly-by-night looking guys providing hand written notes as quotes...avoid them. Likely stolen units off construction sites) ONE LAST THING: Don't listen to that fool who hasn't actually done any business with ACS but gave them a one star for a traffic incident. What a pile. Kiewanna S. is not only from out of town but out of state. Go leave your opinions where you live...Totally unfair to ding a companies reputation 'cause you're having a bad hair day driving through town.

    Gee Heating and Air - HVAC repair near me

    Gee Heating and Air

    (42 reviews)

    This company and family (3rd generation?) have been in the area for many years. Small "mom and pop"…read morebusiness where you matter. My family (parents and now me) have been using them for at least 15 years. They replaced the unit in a house my parents were selling. Replaced the unit in their (not so) new house after a few years. Continue to service the later unit. My personal experience with Gee has also found them trustworthy. They keep nursing along the unit in a rental properly that has a slow leak in it. Never try to upsale me, they show up when they say they will, are usually available for service that day if tenant calls and says unit isn't working right. This is a relief to me being too far away to handle things myself.

    DO NOT USE GEE!! I have previously used them since Joe started in 1979 always great service until…read moreNOW ! They sold the company a couple years ago . Horrible business model now by current management !! System went down and not cooling after having checkup with purchased maintenance agreement 3 Months prior , nothing said by technician. Called them to come out and they had nothing open for 4 days ?? Even after being a customer with a maintenance agreement over 30 years ! Had to get someone out because a baby was in the house . Another company found the problem of a faulty part which was under warranty, also found that the filter was not the right size and this impeded air flow causing the system to freeze up and pop leaks. They fixed the problem . I furnished Gee with pictures, videos and written explanations but they WOULD NOT honor the warranty . They stated, "How could they trust what had been done?" They offered to send their technician out to inspect the problem. well when it's fixed there isn't a problem. I did not expect a full refund that included labor but did request one that included bad parts. I was told that this is not how to run a business and they could not do that. After being a business owner for 35 years I do know that you need to ALWAYS do the right thing. It's not always economical but you have to keep your integrity. Well this is their business model .... System breaks down (after the installed new 3 years prior), have to go for days with out it working, you are forced to use other, then they won't reimburse even though you have a 10 year warranty and documentation because another company had to do the work. They have done this with so many other customers ! It makes me SO SAD that they are using the Gee name when Joe and Tim would have never done this !! They had integrity and these crooks have NONE!! It's giving them a bad name . D. Little

    Star Point Mechanical Air Conditioning & Heating - hvac - Updated June 2026

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