Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

Brosh will be our new septic pumping company! They were quick, professional and respectful of our…read moreproperty. I appreciate good service and they provided that! They were also reasonably priced and recommended pumping every 3 years instead of 2 since our household use had decreased. Thanks for helping us save money!

Mikey and his crew came in clutch today at my residence,response was quick, after hours! Took time…read moreto understand the issue I was having an booked me the very next day and completed my task, which he pump out my septic tank and hydro jetted my line, also camera inspected my sewer line to verify my problem, great rate for what I needed and and a stand up guy. Thnx bro for the job well done and see you in may to start the repair

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.

Our well pump failed in the midst of the "cold snap" of 2026. We had been advised during an earlier…read moreappointment that we should not prematurely change the pump. When it failed, they would respond right away. Today, a few minutes after detecting the failure, we called Shutes. Within an hour the technicians were on their way, and the replacement was completed in a few hours. They were polite, loved our dog, and prepared a legible, clear invoice. We highly recommend them. Very pleased.

Our well pump gave up this week and we called Shutes. They were on site in a matter of hours…read more Gavin Warren did a fantastic job of troubleshooting, pump removal/replacement, and most importantly VERIFIED proper operation before leaving. This meant more work/time for him and extra adjustments to get it working right but he stayed with it to the end. Wish all contractors and trades had the level of professionalism Gavin displayed!

I had a backed up septic system and called them when they opened. They were very responsive and the…read moreguys that came out to pump out the tank were courtious, professional, and took care of the problem. They had me test it to make sure. Great guys! My wife would have paid anything, but they charged a normal rate despite the fact I needed service immediately.

I hired Angelo Chiodo to check my air conditioning unit today. I had a young technician named…read moreMakyah come to check over the outside & indoor unit. He was very knowledgeable, answered all my questions, was very respectable & informed me to keep track on replacing my filters on my calendar. It definitely made sense for my filter was way to clogged to be doing it's work like it should. It now is on my calendar every 3 months to remind me. I have never been disappointed in having Angelo Chiodo for many years. When I called the clerk on the phone was quick to set up my appointment also. They are very trustworthy at a very fair price as well. My sincere thanks!!!

I have been dealing with them for over 20 years. They are on time and their work is excellent…read more They just cleaned two furnaces and the work was done with some comments about the future need of a 22 year old furnace, but no pressure to replace this year. Back in May their employee notice a serious problem, something I would not have noticed and could have severely injured me, apparently there had been an arc. Electrician called and he came immediately. Thanks to Dave from Chiodo!!

John, Anthony, & Ryan were awesome. I called them in the morning and they came out that afternoon…read more Not only did they fix the issue the also troubleshooted some other concerns. They did all this with a sense of humor and smile on their face. I am keeping their card adn would highly recommend them to anyone. Terri O.

Service with a smile! We woke up to a sinkhole above our septic tank with a ground that was frozen…read moresolid. The owner monitored the situation and after several visits, and instructions to call if the system ceased to work as designed, the ground thawed enough to replace the sixty-six year old septic tank. The team worked tirelessly in the cold and kept a good attitude the entire time. The team was respectful and kept us informed as to what they were doing and how things were progressing. I can't say just how much I appreciate this company and will recommend them over and over. Thank you, Hahn Septic Service!

I received an immediate call back when requesting septic tank service. The service was scheduled…read morefor the next day! I thought because of the weather there would be a delay. The team quickly finished the job and gave recommendations for future maintenance. I have used Jack's in the past and will utilize his company for my home.

Our septic tank backed up Saturday night on Labor Day weekend. We called our regular service and…read morethey were not available for the holiday weekend, we contacted several different services and were offered appointments on Monday or Tuesday. We saw Jack's website and thought we'd give it a try. We got an appointment for that afternoon. Jack showed up and had our system cleaned out, including jet spraying our lines in about an hour. Great guy amazing equipment and he really knows his business.