Too rushed! Never has time. Allow customer to relax. Just got tired of atmosphere after 6 years.read more

She's not only an excellent hairstylist but she's a jewel of a woman! I have been getting my…read morehaircut by Karen for years and love every visit I have. She's tops!!! An excellent listener to what you say you want and a great advisor. One of the kindest people I know!!!

Alright, so I got booked with a younger stylist who wasn't trained on men's service. I could tell…read moreshe was lost and I really should have hit eject before she started, but she made a mess of my hair. I didn't feel like seeing a 20 year old girl cry that evening though so I just paid and left with making a fuss. I'm still going to keep their star average up though because of how they handled it when i reached out after. I know the problem was the their booking system was configured wrong and matched me with someone who couldn't do it. They were nice, gave me a refund and it and promised to fix the software configuration. I wasn't going anywhere for the next couple weeks anyway. I'm sure the kid knows to just say "sorry, I can't do men's hair" next time. I don't have API access but trust her JSON object no longer returns 'mens' and they're not using XML for anything either. I'm not posting a photo of myself with a bad haircut but here's my dog Maya.

Katelyn did amazing with my hair! I have always been careful with my curls and it's rare to find…read morestylist that can handle curls and she was magical! I was a chocolate brown before. She was so receptive to what I was looking for and honest about the process. I wanted to go lighter and do a balayage. I have received so many compliments. I am really grateful of finding Katelyn!

The second Poppy Salon location moved back to the original building. I wasn't sure about both…read morelocations being moved into one or how parking would be, but those were all just stupid little human worries that didn't matter. The salon was easy to find, tucked away in a corner. There's plenty of parking on either sides of the building. Poppy Salon is full of life and individuals with artistic skills. It may be busy inside but the energy is infectious. This isn't a permanent location, however, and Poppy Salon will eventually be moved into a larger building next year. I'm really looking forward to seeing the changes! I personally work with Isabella (Isa) and have been seeing her for over a year now. She is such a vibe and I have so much fun when I see her! Isa is incredibly talented with vivid hair color. I went to someone else in between colorings (yes, I cheated and came crying back) and it was just not the same. Isa is worth the 45 minute drive! Since seeing Isa, my hair has become healthier and thicker...and that's with me always changing my color! Hands down, Isa is THE BEST stylist I've ever been to. Love love LOVE her!!

We were told to visit Poppy for my child with autism and curly hair! We had success! The staff was…read morewelcoming. The products amazing and the kindness was exceptional. If you have a ND child-check them out for your next cut!

I have been going to RPS for over 3 years and have seen quite a few stylists over that time…read more They're all great and everyone's super friendly. I was so stoked when Skyler came back since she's the stylist I like to go to the most. RPS isn't cheap but I treat myself to it and every cut I get is well worth it. I always get compliments from people after I go. I also like reading the vintage comics in their waiting area. Just a nice place all around !!

A returning but disappointing experience…read more My appointment was canceled 15 minutes before it was scheduled to start because my stylist was sick. I was already on my way when I received the notice. I understand that illness happens, but a 15-minute heads-up is not acceptable. They offered to reschedule, which I appreciate, but made no attempt to compensate for the wasted trip and time. Better communication and some goodwill -- even a small discount on a future visit -- would have gone a long way.

If 'word of mouth' is the best form for a recommendation, I hope you are listening. Urban Fringe is…read moreTHE hair salon in Chapel Hill. Booked with the ever-talented, artistic (which should reflect in your style), ever-attentive and sweet Cassidy. I opted for a dry cut... my hair is thick and curly though thanks to modern hair tools, I prefer to straighten. Cassidy is 'The Fixer' as I arrived with evidence of really bad haircuts! Oh my gosh... I left with edgy, acceptably 'messy' and looking chic. I had several women later on ask, WHO CUTS YOUR HAIR. BOOM. ONE HALF HOUR! LOVE CASSIDY! And... this is your excuse to pop over to Wegman's if you've never been. Scheduling is easy. Great communication. Ample parking. A great stylist may be up there with great healthcare. All available in beautiful Chapel Hill.

When I first sat down to get my haircut, I explained to my hairdresser exactly what I wanted and…read moreshowed her pictures. Throughout the haircut, I had to remind her multiple times what I wanted, even after she claimed she was finished. When she began to face-frame, I told her that I wanted the shortest piece to hit the bottom of my ear, so that I could tuck them behind my ears. However, I ended up with one side being correctly cut, and the other side being uneven and way too short (she cut the shortest piece at eye level, not ear level). Overall, the salon was was nicely decorated and clean. Perhaps a different hairdresser would have done a better job, but ultimately, I was very dissatisfied with the quality of cut that I received, which is what made me give this place 2 stars.

The vibe of the salon is comfortable and welcoming. Received a fantastic haircut. Will definitely…read morego to the same business again for a similar service.

Informative. I wanted to know information regarding a skilled stylist and I want to bring a picture…read moreof an attractive look

Always a 10/10 experience. Everyone here gets along so well and the salon itself is a total vibe…read more There's no competition btwn hairstylists and you can tell that everyone loves to work here. I've had my hair cut and colored by many of the stylists here and I've always been able to trust each hairdressers expertise.

While I have had relatively good experiences in the past at this salon, consistency has dropped off…read morewith my most recent experience. I want to flag that there doesn't seem to be a strong service recovery process in place here. My appointment was with a new stylist, Sierra, who was personable, but several important steps in styling my curly hair after the cut were missed. My sides were over-dried and left uneven, while my crown was still wet. Product application felt minimal, an afterthought, and I wasn't shown what was used during the styling process. After the appointment, I even needed to apply a deep conditioner at home because my hair felt dry from the excessive blow-drying. More broadly, there didn't seem to be much in the way of quality control or accountability to ensure customer satisfaction before leaving the chair. When I raised concerns, I was told the only option was to return to the same stylist for corrections. That approach doesn't feel workable when the issue involves multiple missed basics and a lack of trust in the initial service.

If you're a woman, I would not recommend this stylist. I have wavy/curly hair and it was past my…read moreshoulders. I asked for a haircut that framed my face and was shoulder length. Unfortunately, Grace didn't know how to handle curly hair and she cut way too much. Also, my hair is all the same length (no facial framing). Sadly, I'll have to go elsewhere and pay again to get it fixed. Every other person who came in while I was there was male so I think she specializes in men - who seem to be happy with her services.

Grace was able to fit hubby in while I got my foils and look at the refresh! Grace cuts and…read morehighlights and colors my whole family from my 81 year old mom to my grown sons to me and my spouse

Tiffany was such a fabulous esthetician. Her standards and sophistication with the products that…read moreAveda offers and her wonderful instincts with customer service, will serve her well! I cannot wait to come again.

Notice: THEIR PRICES INCREASE EFFECTIVE MARCH 3rd…read more Unfortunately I came exactly on March 3rd and had my cost increased from time of appointment set up which I wish they would have been able to honor original booking prices. BUT Ruby got it GOING for me! Went blonde to brown/cool brown. She was very fast compared to some of my other visits although I did have to schedule way in advance for full color/ highlights. She was gentle and made sure I was comfortable- even offered me (for the first time being a customer) a complimentary neck/shoulder massage. May need to try and book her again before she graduates.

Can't recommend this place enough! My hair looked absolutely amazing and the women there are…read morebadass. I've had Jessica and Jamie cut and color my hair multiple times, and each time I leave there so confident in how I look.

Neutral review because I cancelled my appointment due to price…read more I asked for a partial highlight and trim. When the calendar invite displayed what I'd be charged the total came out to be $400. Quite frankly, I find that appalling. I usually pay $120 for a full head of highlights, wash, cut, style and all. I strongly advise reviewing the pricing on their website prior to booking an appointment. My friends in NYC and DC don't pay this much to get their hair done.