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    M Bird Construction

    3.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    HUGE tree? On a hill? Little access?N O P R O B L E M for these guys!…read more Seriously... WW! John & his amazingly talented team of climbers, cutters, trimmers and equipment operators are absolutely 2nd to NONE! I had a massive, 70' Oak tree in a landscaping bed, surrounded by a retaining wall & concrete patios, on a hill, lakeside in Somonauk, IL in the Lake Holiday subdivision. I called three different tree services who told me it was too complicated and dangerous and couldn't (and / or wouldn't) do it. Then I found John on Angie's List. Only TWO companies came up as options and after speaking with John, my search was over. He assured me that no job is too small or too big for them to do. The timing was right and they had my tree down safely, literally two days later. It took five guys and nearly two days to get this tree down. At first the $12K price tag seemed ridiculous until I saw what they all did and what was involved. This was a dangerous and very complicated job and absolutely fascinating to watch. The guys were in constant communication with each other and completed the job quickly and safely. Each and every branch was 'tethered', "caught" once cut, and then slowly lowered to the ground, picked up and taken away so as to disturb as little of my landscaping as possible. WOW! John (the owner) was very personable, accommodating & clear when explaining everything. He even had the guys cut up the nicer pieces of wood for my firepit and offered to load it into our neighbor's trailer for him to take away for himself. When they were finished, they cleaned everything up including an area of our neighbor's yard that had blown debris in it. How's THAT for customer service "above and beyond the call"...! WOW! The company name implies it's just a gutter business but check out my photos and you'll see the real talent lies in their tree service. Every one of these guys is a class act and you can't put a price on that. Thanks so much for an incredible job, well done!! Anastasia Daleiden Yokosawa

    Called Elite last week to get a quote about a job that I needed done to my house. The lady took my…read morename and number and told me they would call me back that day. I waited. No phone call that day or the next. They blew me off! At least have the decency to tell me you can or cannot do the job.

    Everlast Exteriors of Illinois - New Roof, Siding, Soffits Fascia, Gutters and Windows.

    Everlast Exteriors of Illinois

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    Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

    We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

    M Bird Construction - contractors - Updated August 2026

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