There is no one I would trust more in property management or real estate. I worked with Tiffany for…read more5 years as one of her property managers before transitioning to a new career in 2016. She has a high level of integrity and is always striving to learn as much as she can about the new laws and practices for both real estate and property management. Not only did I work with Tiffany prior to switching careers, I used her to purchase our first home this month. This was not a large sale, in fact I would bet on the fact that it was one of the smallest ones (price wise) that she had dealt with all summer. However, even for such a small sale, Tiffany went above and beyond to help make this sale go through. I was 9 months pregnant and had difficulty making the inspections. Tiffany and her team stepped in to handle things when my husband and I physically couldn't. She checked on our property multiple times to keep up with the long list of inspection items that needed completed before settlement. I knew she was a good agent but this is the first time I had experienced her level of care and detail first hand. My husband and I will forever be grateful to her for making this sale go through during such a busy time in our lives.

Everyone here is amazing. I've worked with Tiffany for years now. They literally gave us one…read moreamazing tip after another. Every time they came out we tried to have things nice than before. Most home owners don't really invest in their property. When we moved in there was a jungle in the front yard. As it got more and more out of control Freedom decided to come out and get it cut out of there and put down grass. This made our lives incredibly easier. They re-did the roof while we lived there. The furnace died in a fireball (maintenance guy who was working on it let us know.) Anytime something went wrong they were there, being proactive always. Even now I think back on how nice everything was with them. My new home while it's amazing to own a house there's a LOT more responsibility to it. When I first moved in I had explained to the staff here that I wanted to get ready for owning my own home and they were super supportive. Whenever we did inspects I always got tips. They LOVE animals, and even made a special exemption for one of our babies that we rescued. I cannot thank them enough for all that they've done for my family and I. I just saw the deposit refund. I had incredible amounts of trouble moving, and even still the new house isn't set up well enough. 2 Days ago the sewer backed up into our basement... Carpeted... basement... @.@. The point is that they were INCREDIBLY generous with the deposit refund, they could have easily claimed a bunch more items for repair and yet they didn't. I couldn't have asked for someone better, and 10/10 would ABSOLUTELY rent from them again!

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

The company is incompetent at best. They removed a tree directly in front of my home. I had run 2…read moredrip hoses and had just planted the garden. The day after planting, they sent a tree removal service that tore up the garden as they also had the stump removed. I lost both hoses as the stump grinder tore up all the hoses. I lost all new plants, 2-250 foot drip hoses, about 2k in value. This was all because they couldn't be bothered to notify the resident of the action. I will not be doing anything more to my garden. It can rot as far as I'm concerned. This company will not communicate . . . period. If your association adopts this service, run. It is a clear indication to sell. In addition, now we have to manually apply and physically go and pick up the pool passes. These were mailed before, but this useless company now requires you to physically go to their offices and get them. Unfortunately, they are never there. We went today and they closed early. We received an email 45 minutes after we were there. This company is the worst I have ever seen. Our HOA board needs to be replaced for selecting this company,.

This company and "HOA" is the absolute worst. We've never been able to create an account, never get…read morereplies back via email from management for VERY simple issues and don't feel like we get anything other than lawn service from this "HOA". When I requested a disabled parking spot be added to our parking area, which is awful and extremely lacking, I was told I would need a physician's official documentation about in order to "start the process". This spot is not just for me as I am a disabled veteran, but for anyone else in the neighborhood that is in the same situation or has a disabled person visiting. We cannot see why we pay so much for services and improvements that never happen. Hopefully they are contract based and won't return when it's time to re-compete.

Pinyo has been exceptional in preparing my property for rent, vetting tenants, and managing…read moretenants. I couldn't recommend NOVA more. My property is in good hands and when issues arise, I know they will be communicated to me quickly and clearly.

Pinyo is the best agent I could ask for. He was thorough and knowledgeable through the house…read moresearching process. Providing the necessary information to make well informed offers. His knowledge, timeliness, and communication skills were pivotal during the purchasing process. It was acknowledged as such by the listing agent as why they opted with our offer. He ensured everything was done well, and his network of associates are equally great I recommend Pinyo with the highest of regards. And he will be my agent for any future home transactions.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Horrible management company. I have never seen a worse management company. They don't care about…read morethe communities they're supposed to serve and are extremely rude.

We moved into a community managed by this company over a week ago and we can't get anyone to answer…read morebasic questions like what day trash/recycling is picked up on. The receptionist routes all calls to a Ryan Hennessey who is completely non responsive. I've called and emailed for over a week now and can't get a response from anyone. Horrible service of an HOA!!! What are we paying for?

UPDATE 2: So recent update as of 11/14/2025 NEVER RENT FROM THEM. They gave us a letter with our…read moredeposit back. And in the "itemized bill" they wrote all even numbers in pen. They charged me $500 saying that cleaning was $80 an hour and it took them 8 hours which is horse shit. Then they are trying to charge me hundreds of dollars to repaint the cabinets which is against the law that is regular wear and tear on the house considering it's a 100 year old house and the condition they gave me the house in was awful. They are saying we made 1600$ in damages to the house in 11 months. I am going to fight this. This place needs to be shut down and Jeff needs to be fired. UPDATE: PLEASE NEVER RENT WITH THEM. We just moved out. The front desk lady is very nice and sweet she's amazing. Jeff is very unpleasant avoid this company at all costs. The house they gave us is in pretty bad shape. When we first got there there was graffiti all over the garage full of very offensive language and images. There was also broken glass all over the floor in the garage when we arrived. When I contacted the people about it they told me it was my job to pick up the glass even though this all should've been done long before we moved in. They said they would clean it off this spring. The house had holes in the wall with fiber glass sticking out. They sent someone to fix it. As time goes on the door handles are starting to fall off the cracks in the walls are starting to happen and the paint in the shower is peeling off. The drains in the shower are very slow due to how clogged they are. The floor was very cheaply done and is starting to chip i don't know if they just painted over it or what. To pay $1300 a month and have the house fall apart the way it is with things that should've been fixed long before we moved in is ridiculous. They also do not take card or online payment in 2025 so you have to get a money order every single month and they are closed Saturday and Sunday so you have to put time in your busy schedule to pay rent when everywhere else in the area has an online portal. I am keeping record of everything that is falling apart so that they don't try to take it out of our deposit when our lease is up. They also lied and said the train only goes by once a day. The train comes by around 9 times a day and at 3AM so if you have infants or new borns probably wouldn't recommend. We are coming from Las Vegas where none of this stuff would be acceptable. Please do better next time and try to make the house livable and presentable before your tenant moves in. We shouldn't have to ask for this stuff to be done after the fact it should be done before we ever stepped foot in the house.

I have been with Platinum Property Management for 20 yrs...yes 20 yrs. The reason why was because…read moreof Becky and Brittany. They are the BEST property management company out there!! Whenever I have a problem with my rental home. They are on top of it ASAP. They have the problem resolved within 24 hrs-48 hrs. Now that is great service! Becky is very knowledgeable and knows the ends and out of property management. Brittany is so kind and is a very helpful when situations arise. They get the job done and I wouldn't choose any other property management company. If you need a property management company call Platinums Property Management they care and will take care of all your rental property needs. Thanks Becky and Brittany for all you have/are doing for me.

They make promises they don't keep. Very disorganized. They sent people to come fix something at…read morethe house without telling us. Heating stopped working twice during the winter. I would not recommend them. Asa matter of fact I plan on notifying the Better Business Bureau this week about them.

From the owner: Property Management Solutions for the Busy Investor…read more Whether you’re searching for a place to call home or a partner to manage your portfolio, we’ve curated an excpetional experience for residents and partners alike. Value Creation. At our core, we are dedicated owner-operators committed to delivering exceptional service to our partners and tenants. By streamlining operations, reducing costs, and eliminating unnecessary hassle, we empower our partners to focus on what matters most: growing their portfolios and achieving their goals. Institutional Toolbelt. With over 3,000 doors managed in the past decade and two decades of proven strategic excellence, we bring a powerful toolkit to optimize and manage your portfolio. Our experienced team will expertly market your property, delivering above-market ROI, and ensuring peace of mind through extensive tenant screening and preventative maintenance.

I over paid them by accident. I was told I would get a refund in 30 days. After 30 days no…read morerefund. Called again they gave me the run around by telling me it takes 90 days. After 90 days no refund.. The women who guaranteed I would get the check after 90 days no longer worked there. For me to get my money back. I contacted one of the HOA board members. I received my check in 5 days. I got so disgusted with this Management where I sold my house. There is some shady stuff going on with them. The owners need to get together and take them to court!!!!

From the owner: We proudly manage Homeowners and Residential and Commercial Condominium Owners Associations…read more Customer service is our #1 focus and priority.