I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.

Our experience with this amazing dealership was second to none. Our expert Sales and Product…read moreConsultant Mohamed Soliman was absolutely incredible. His depth of product knowledge and no pressure approach was welcoming and appreciated. The entire sales process was handled by each and every team member with great care and attention to detail. Even though we purchased certified pre-owned vehicles, the vehicle delivery process was highlighted with a bow and unveiling which made us feel special.. We originally planned to purchase one vehicle, but due to the excellent service and selection we ended up purchasing two.. When you are in the market for your next vehicle go see Mo, you won't be disappointed..

I'm an out-of-state buyer and had a very disappointing experience with this dealership. I was fully…read moreapproved through their Mercedes-Benz financing, communicated clearly throughout the process, and was trading in my vehicle. I provided all requested documentation, including multiple videos and details for my trade-in. This was a $149,000 G63, and I was explicitly sent a deposit link, which I completed the same day it was provided. The vehicle had been sitting on their lot for nearly a month, yet I was told shortly after submitting my deposit that another buyer had already placed a deposit before me. That timing simply doesn't make sense. If the vehicle was already spoken for, the deposit link should have been revoked or I should have been contacted before being allowed to submit payment. The dealership knew this was the specific vehicle I was actively pursuing and that financing and trade-in steps were already in motion. Allowing a customer to move forward with financing approvals, trade-in documentation, and a deposit--only to later claim the vehicle was already sold--is not fair and not how a reputable dealership should conduct business. Especially for out-of-state buyers, trust and clear communication are critical. I would strongly recommend buyers look for a dealership that operates transparently and values their customers' time and trust. Unfortunately, this experience did not reflect that.

I give Arko Auto Sales 5 BIG STARS!! They provided such a…read morebeautiful car and I just love it! They were so patient with me as I was going thru a stressful time. Will alway's have them as my car dealer, if needed. All named Jerry, you can't miss! Thank you to the Arko Family! Susan M.

Very friendly - questionable ethics. Repairs stated done…read morebut brakes froze on freeway. Took to my repair shop of more than 15 years and was told that only pads were new. Story changed when i called dealership back but still claimed no ownership since as is purchase. Out of almost 600.00 with just this this one issue. Also stock photos what was displayed on ad. Out of more money than I had. Nice people are great but honesty is super important too. As-Is purchase requires me to have all the details. I do still love this car but there there was no need need to lie or put just pads (lipstick on a pig) regarding such a serious safety concern.

I Bought a Lincoln MKX a month ago have had no problems I went back with a a brake issue they…read morereplaced brakes all around no charge what other dealer would do this I would go back I would send family Bert was great Thanks Bert&MJ

No stars here!!! Do not go here they have no integrity what's so ever!!! Helped my son to get a car…read moreand screwed us. They were to fix some things that my personal mechanic said needed done, went for E-Check, FAILED, had to get a new 30 day tag, for DJ the so called owner said it was my fault for not going right after to get it. He said to get it fixed I have to wait a month, that he is going out of the country today 8-3-18 I asked, isn't anyone there to take care of it while he's gone, no logical answers for that! Found on Facebook in need of a mechanic, probley didn't pay him or he was a dummy mechanic, oh that's right I didn't pass E-Check, posted a pic on here they need one ASAP! Also had issues wit paperwork and financing, first they said my son could do it on his own, cool, not I had to co sign, no biggie. Well now I will have my personal mechanic fix the issues! Don't need any more headaches!!!

This place is a rip off even compared to other dealerships, they charge $1000 for just the labor to…read moredo a brake job. Got it done by a certified mechanic for $350. Also the craftsmanship is poor and sloppy and I have waited 3 hours for an oil change. Go somewhere else or they will continue to gouge.

Great dealership for purchasing a new vehicle. I just bought my 4th Camry. it is a 2025 Toyota…read moreCamry XLE Hybrid fully loaded. Our salesperson Lissandra is friendly and efficient. I highly recommend their service department.

Test drove a explorer which felt like it had a trans issue, asked Ceclia Calderon about it (which…read moreseems like she owns and runs the place because i have yet to see or talk to anyone else and for some reason the manager is MIA) and she said oh there is nothing wrong, came back in a week and my dumbass brought the thing and not even 100 miles later the trans has issues and check engine light came on. Been trying for a week and back and forth emails to give this dealer a chance to make it right and not even the smallest effort at all. Almost two weeks later and it seems like there is no Manager or owner but Ceclia

This man is bottom of the barrel. No ethics no morality low down scum of the earth liar!!…read more Thsiee other yelp reviews ate all 100% TRUE! BE WARNED YOU WILL GET SCAMMED! Adam V. These guys are a joke. I went on their website and asked to test drive a car. Their auto attendant/email said to stop in. I did -- but because the car was on their showroom, they couldn't get it down for me. I then made an appointment to come back a few days later. I also left my phone number so they could call if it wasn't avail-able. When I came back, the owner said "oh, those cars aren't for test drives. Are you ready buy it today?" When I said yes if I like he, he smirked and said l'd have to make an appointment. I just walked out after taking two 45-minute (each way) trips. The whole place seems sketchy and shady. The worst experience of my life, no pride no shame . These people and company are what most people think of used cars sales people and shops. They are the bottom of the bottom ,stay away Duane Beware future buyers...bought a used 2009 Volvo (only 123k miles) with identified acceptable minor issues like a malfunctioning ignition key fob motor, a crack on the side fender etc. However, within an hour of driving the car from the lot the driver side glass mirror flew right off, like it was super glued on. They were not willing to assist, look at it, or deal with the issue and did not return any phone calls. Understand the car was purchased "as is"; with the mirror on when I viewed it, but for a mirror to fall off, especially in that amount of time is shady, at the least a poor business stan-dard. Not sure now what else might be wrong. The staff was initially nice and worked out a decent price to settle on, but take caution of hidden problems with this place. Just wish I read other reviews beforehand. Hope this information helps others. Avoid. This dealer had an 04 Volvo S80 I was interested and the ad stated "The condition of this Volvo will exceed your ex-pectations." Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended... read more The dealer photographed the exterior of the car to obfuscate several unpainted Bondo spots on the rear bumper of the car (which did not fully cover the damage on the bumper), as well as a baseball sized rust spot on one of the doors. This was on a car they were asking high end KBB for. I won't stop back on their lot again. Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended reviews throughout the net (short ones are most likely fake). but if you see a car you just HAVE to have (like me), come prepared with an OBDII scanner handy, and a PERSONAL mechanic if you arent savy yourself. And thats only if youre paying outright, too. Their financing is downright predatory. They will DESTROY you with markups and act like a 53% interest rate is 24% (they literally tried that with me XD) My experience started on Autotrader to find a car. Billed as "no issues, mechanically perfect, redone everything" I was in-terested, but leery, as "mom and pop" dealerships don't have the biggest reputation around. I called a few times about the car, emailed one of the employees and set up a correspondence and all my questions were answered on time and as far as I could tell, truthfully. I took the drive from Michigan, and when I got to the lot I started to poke around. However this is where the problems started, and it's partially my fault for taking things too quickly because it was getting late by the time I got there and my own car broke down so l was in a big rush to get another one. They let me test drive the car by myself which was good. I did a checklist, however in my hustle there were a few items which I should have double checked. When I got back to the lot and asked more questions about the car but the employee I emailed and called wasn't there and the staff had no idea about any of the history questions with the car, or even operate any of the equipment in the shop as I wanted it lifted to check underneath. That should have set up a red flag, but in my rush I decided to buy and left with the car. This is where the problems started. - When I left the lot the AC stopped blowing cold at all. Recharging didn't fix the problem as I had hoped. There was a leak in the compressor which happens to be the most expensive part to replace. - After a week of driving my power steering went out, and it appears that it has been leaking for a while. - Some very noticeable squeaking from the wheel bearings started to show up, and the brakes were also very loud despite being brand new, I expected that the noise would die down as I wore on them but it never got better. - Various belts started to fray also weeks after driving it to replace as it was an AWD car and all tires needed to be re-placed. - It turns out that the alignment on t

I was skeptical at first, thinking I'm going to walk out with no deal. I worked with Eric and he…read morefound a Jeep that checked all my boxes. He remained positive that this was going to happen (purchasing the car) I had my doubts. We get back and crunched numbers. I wasn't happy with the first payment but he kept negotiating and boom! Got a deal I could not pass up! No other dealership bothered to make a deal with me literally no other company. I'm beyond thrilled to have a new car and highly recommend working with Eric. You won't regret it

Took my van here after another dealer messed it up and have been waiting for a call back when the…read moreparts ordered come in. It's been well over a month at this point and no updates on parts, but have got plenty of solicitations/texts on signing up for their discounted plan/services. I drive a fleet/company vehicle which they know and have no use of whatever they're offering. They said my steering wheel control buttons and backup camera were bad and needed replaced and that they "re-flashed" my shifter button. I don't know what they were talking about but none of it needed replaced. Firestone fixed a loose battery cable issue that was causing the shifter issue and Reddit help me fix re-seating the camera harness that fixed the back up camera and steering buttons. Haven't had any issues since Firestone fixed the main battery issue. No call back, no updates, spammy texts, and saying I needed parts I didn't...No, I don't recommend taking a vehicle here.

I have been a customer since 2002. I had horrible credit and was really struggling after a lengthy…read morecustody battle. I went to DB Motors with nothing in my pockets just to see what they could do. I was not expecting to leave that day with a Car. When I arrived I met with the Owner DJ. I explained my situation and he said we could work something out. I picked out a minivan and took it for a spin. when I got back he then showed me a different minivan. It was a little more money than the one I drove but DJ explained that the other one was better on gas and had safety features the other didn't. he stated that with my having 6 Children he would feel better knowing I had the safer vehicle. I drove off the lot that day after giving him $250 and then working out an agreement to bring another $250 the following week. I made payments every other week. One night I was driving home and my Tie Rod Broke. I called for a tow truck and then called DB Motors to leave a message and let them know the car would be towed to the lot and what had happened. I figured I would hear from DJ in the morning. My phone rang two minutes later and it was DJ the owner. He told me to cancel the Tow and he came and got us. he towed the Minivan back to the lot and made sure my Family and I had a vehicle to get home. The next day he fixed the vehicle and only charged me for parts. I was shocked " his reply to me when I stated that was " Look I have Kids and I would not want my kids on the side of the road waiting for a ride late at night." Ever since that first encounter with DB Motors I have purchased several cars. I have referred friends and family and everyone has been satisfied. I have always told Friends that when it comes to buying used cars on Vine St the only place I will deal with is DB Motors.

My Boyfriends Dad financed a car here and it was in very good condition and cheap for a Subaru! He…read morepaid off the car pretty quick and helped him with the financing process! Very Nice there and Highly recommend if u want a cheaper reliable car!