Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.

Wicked Plumbing had amazing reviews & I called them first without posting project. It was after…read morenormal service hours & I needed a dx & estimate on low water pressure. Owner called back promptly and was very nice, but could not meet with us until next week. The low pressure was more than just a little inconvenience because it it was causing the pump to run on/off eventually tripping the circuit. Was hoping to work toward a resolution sooner. Would try to call them again in the future if needed because of their high ratings.

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

I had an issue with a toilet that I had to get addressed much sooner than later. I texted my long…read moretime plumber and found out that he was retired. He suggested that I text Tim from Stonelink. I did that and I got a very quick response. Tim indicated that he was in my town and he could stop by and take a look. He did and made a quick diagnosis of what we needed. He showed me how I could fix it myself, but I think when he saw the look on my face he decided it would be good to call one of his plumbers on staff. Victor arrived very quickly as well. He could not have been nicer, kinder or more professional, same as Tim. Both of those gentlemen treated me like we were neighbors and have been friends for a long time. Anytime you're dealing with plumbing, you know that it could go badly either in terms of what you need or how much it's going to cost. But in both cases, this entire experience went as well as it possibly could. I very much appreciate Tim and Victor and I have a new plumber going forward. I can't recommend them any higher. This is the easiest decision I'll ever make in the future.

They saved me when my basement sink was clogged and smelled like sewage all throughout the house! I…read morecalled them one night and they came out first thing the next day to fix my problem! The guy fixed the problem and thoroughly explained what the problem was and how he fixed it. I wasn't charged for an emergency fee either. Very fair price. While I hope I never have to call them again, if I have a problem they would be the first ones I call!

One year update I have lived in my house for 20 years. A…read morestream runs under my basement floor, directed to drainage. When we bought the house we were told that needed to be rooted out once a year. Used various services throughout the years. Was told the pipe may be collapsed i would have to pay extra for the camera service. Even after the pipe was cleared if there was a heavy rain the pumps would run and the basement would still get wet. I had Wood's come out a year ago. Gave me a great price to clear the line and use the camera. 1st major point they were the only ones to root it from both ends. 2nd major point camera showed no damage to the pipe saving me thousands and tearing up my front yard. Best point it has been a year. The pumps have never come on. The water level has never risen. Basement has remained dry.

The price. They quoted me a price of $1,200.00 I had someone else that did it for $150.00 they…read moretried to make a major job of it the plumber did it in 20 minutes. I will never call them again. This was 7 years ago, and I have put them out of my mind now.

great service from a very nice young man! He made the repair quickly and was very polite!read more

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

The owner came and helped my family when my dad was sick and we had frozen pipes. They didn't even…read morehesitate and came late one night. I recently needed a new water heater and didn't even think twice about who to call. They came right out and replaced it, and took my old water heater away too! I recommend them to a friend when they had an emergency and she was 8 months pregnant, and of course William J Riley came through and fixed the problem! Great prices and great people. Very trustworthy in the house too.

I have used William J. Riley Plumbing and Heating for 15 years since purchasing my home. They are…read moreEXCELLENT! They help trouble shoot simple things over the phone and are quick and responsive when someone needs to come out. I had a an emergency today (my heat went out), a Saturday, and the on call technician (Anthony) came out quickly and was very thorough in checking everything out and ultimately found the problem. The house is now heating back up. I had a similar emergency years ago when my water heater burst and they were equally responsive and helped me also get a clean up crew out. Even for routine things, I have been so pleased. Their work is excellent and their pricing is fair. I cannot say enough about the company, it's service and the entire team!

Prompt, courteous, thorough and reasonable, you can't ask for more! I'd hire him for anything.read more

Had a home warranty service that Derrion choose to answer the repair request. Very happy he did…read more Young man but very respectful in appearance, language & business presentation. He is taking trying to build his own business very seriously. The original appointment was made about 5 days out so he could order parts necessary. (He came prepared on 1st visit)! Morning of visit, I texted Derrion to try to get a closer time based on his schedule for the day. He did give me a 2 hr window so I could go & do other errands. He called me about an hour prior to his earliest estimated arrival & said he was running early, if I wanted he could be here in 20 minutes. He arrived, took care of anything that needed to be moved, fixed each unit quickly..put thing back where they were & on his way..easy peasy..no troubles here.