I have been a customer for over 10 years between Fort Collins, Lakewood and Northfield. I called…read morethe Northfield location today and I have never been treated to rudely. I will not be going back to this store. I just hope that they are on the up and up I get my club orange money back.

Great service and customer service! They are time efficient and provide quality care.read more

Loved this place! Super clean and peaceful! Nicolette was amazing. Super friendly and personable…read more She went above and beyond for my service! Would recommend them to anyone in the Denver area!

Have waxing of eyebrows, half leg and eyelashes done by Kaity. She is wonderful and prompt. She…read moredoes a great job of making you feel pampered. Love that this location is near my home. It also has a great food truck always parked on street.

Tech was friendly. Parking: lots of parking available…read more Space: cute space Price: I think the price is pretty expensive for what I got. If you want your nail cuticles with the service (I got gel x extension) it's an additional service worth of $15. Typically this comes with the service itself. I come from SoCal and I pay no more than 55$ for a gel x extension with cuticles and hand massage. So for the install of gel x extension for the price of $75 is really expensive. Also, the gel x came off after the 8th day.... Overall, I don't think the price I paid (~$95 with tip) for and the quality was worth it.

They did a decent job, but it was so expensive! I had a rebase with builder gel, and without…read moreanything special besides a basic color it was $70! Nuts. It was also a little unkempt in there.

Jena was able to squeeze me in last minute before vacation which I really appreciate it. It was my…read morefirst time getting waxed & she made me feel so comfortable. I hope to see her more for future services.

Jen is an absolute Rockstar. I see her for my eyebrows regularly, and for a Brazilian every…read moresummer. She's fast, and thorough. She is also a complete joy to be around and I always love our chats. Jen provides quality services with high quality products, I'll never go anywhere else to get waxed!

Update 5/17/25: I've been going to Laura ever since this first review in 2022 and just want to…read morereiterate how absolutely amazing she is! In addition to being an injectable PRO (we found that Dysport works best for me) he facials are OUT OF THIS WORLD. It's not just a facial, it's an experience. Laura sets the tone and really allows you to relax, be in the present and "forget about your worries and your strife" (hahaha for those of us born in the 80s). But seriously, it's a facial with the best products, an upper arm, neck, head massage, you end up looking 10 years younger and it doesn't break the bank/super affordable. If you're looking for an awesome facial call Laura, she's your girl!

Laura is amazing! She really listened to what I wanted and took an incredibly thoughtful approach…read more I had never done Botox before and was pretty nervous about looking plastic. The outcome was outstanding! Not only do I look younger, but I truly still look like myself. I also really appreciated her flexibility. The first product I used with Laura (which she found a coupon for me to use with) wasn't effective due to a protein incompatibility. She tried something else and it's great!!

I've been here about four times. One visit with a friend went bad they messed up her eyebrows, and…read moreafter that they treated me differently because she didn't pay And would purposely thin my eyebrows out.

I was a walk in and received fast and friendly service. I also left with amazing looking brows!read more

Wild Kitty has become my go to location for waxing! They always have day of appointments available…read moreand the pricing is super reasonable! The vibes in the shop are cutie and Mac has been excellent each time. She's personable, quick and I walk out feeling vacation ready :)

I've gone to WKW twice now and lucked out with Daejiah. She made me feel comfortable despite the…read moreawkwardness of ya know...‍. Could've been painful, prolonged...all the things but she's so friendly and sweet she made the experience go by fast!

I finally found an excellent salon in Denver/Aurora! The salon is clean and beautiful. The staff…read moreare warm and professional. And the service was the best, top notch. Best manicure and pedicure I have had here since I moved five years ago! My little got a mani/pedi and they treated her so well. Plus, they have a punch card to get money off of a visit when you come often. Will definitely make this my regular spot.

Wonderful pedicure from Jackie! Great massage and attention to detail. I will be back!read more

My appointment was with Amanda for a Brazilian and I was a bit nervous because I hadn't had one in…read morea while. The room was in a building that was a collection of beauty service providers and I really enjoyed the atmosphere. Amanda was absolutely incredible and I so enjoyed our appointment. They use hard wax and it made my uncomfortable Brazilian a lot more manageable. She spoke to me the whole time and gave me some great life advice. I am going back this Friday and I can't wait to hang out with her again. If you're nervous about pain or squeamish about being naked, these are the people to go to!

Update: I was in a pinch and had to bring my nephew with me to my appointment in order not to…read morecancel. Bad vibes right away. I was told it's on the website but could not find any where not to bring kids. Warning! Leave little ones at home. She was very short and irritated. I totally understand keeping a chill vibe but making your customer feel super unwelcome is not cool with me. Bummer. He was super good too. Just an unfortunate appointment at a place I have so much enjoyed previously. Customer service and kindness mean a lot to me when reviewing a business. You cannot go wrong with Jerene or Amanda. They are both highly talented women with skills. I instantly trust them with my brows. It has not been an easy road for my brows here in Denver, however I think they finally found the right talent to shape them up again! Thank you Smooth Room. Also recommend the spray tan! I'm now a believer! You will feel like a piece of art when you finish.

First - don't purchase a membership. No one on the staff understands how it works, how it is…read morecharged, how it is applied, nor how to use it. Second - expect great latency when trying to reach management or ownership. I'm not sure why, but it took me several emails and follow up to get answers & to cancel the membership. And yes, emails ... no phone number available nor provided when pressed to actually speak with the shop owner/manager. Third - training seems to be an issue. The staff at the shop are slow and appear to be learning. After 2 services that each lasted about 40 plus minutes, I could not take any more pain. Training the staff would show up in quick, efficient, and comfortable services. This is not the staff's fault, but management for not training & inspecting their team. Overall, I do not recommend this place for hair removal - it painful, long & confusing with pricing/membership that the team doesn't even understand.

Jackie was great! Super thorough and easy to chat with throughout the whole process which made the…read moretime fly (very beneficial for those Brazilians, am I right ladies?!) First timers get half off - inner thighs is $20 and the Brazilian itself is around $60-65. They offer some other services as well, including V-facials and brow lamination. Pink everywhere! Very cutesy.