I needed help today bc I locked my keys in my car. Northside was there within 10 minutes. The…read moredriver,Mason, could not have been nicer. He got my car open only to find out my keys weren't in it. I told him where I'd walked, and he came with me to retrace my steps. Mason did not have to do that! It was so kind. By the way he's the one that found my keys in the grass where they fell out of my purse. i have to give Mason 's for his kindness, professional manner and his patience.

Needed stalled truck towed on a snowy slippery Sunday morning. Arrived from across town earlier…read morethan expected. Nick was friendly and efficient.

Two flat tires courtesy of Flint roads - got a quick tow on a Sunday afternoon. Very reasonable…read moreprice, Ronnie the driver was nice and professional (and plays decent jams). Would recommend for sure!

New driver, but he took an hour to find us on the side of I-75 and told us he couldn't take us to…read morethe dealership in Saginaw, then told us we could walk a mile up the meridian between the entryway and highway to find a restaurant to wait in so we could get a ride home. We had to wait in our 90 degree car and outside the car for over an hour & I felt like passing out because I have cardiac issues with my heart and am very heat intolerant. The boss told us he'd make the driver not work for the rest of the day (except it was 5 PM so the dude was going to get off work anyways). We stopped by the service place which was closed and the driver had left our hazard lights on and had to jimmy the door open to shut them off which probably damaged the door. I really do think the owner needs to fire the dude for being such an idiot, but there's a lot of stupid people in the world. Pros: He arrived eventually. Cons: Unreliable ETA, Told us to literally walk down the highway and try to cross to get to a restaurant to wait for a ride in dangerously hot weather, left the hazard lights on in the car, boss/owner is kind of dumb, and the driver showed little sympathy for our situation. Conclusion: Either abandon your vehicle, walk, die, or pray to whoever you believe in that your car doesn't mess up. I'm really disappointed with the company figuring my health was majorly at risk. I'm finally home, but my head hurts badly and my feet are numb. This could of been avoided, but people don't seem to care about anyone but themselves anymore. On top of that, we had to our of pocket $30-some bucks because Frankenmouth Insurance & OnStar only cover up to 10 miles. That's really stupid.

I actually wanted to see their hours and seen someone rated them low and was shocked. My experience…read morehas been nothing but positive. Let me also say I've been going to them for about 2.5 yrs. They've been nothing but accommodating exspecially since I live about 45 mins from them. I honestly don't take my suv to anyone else but them. It's definitely worth the drive to know my vehicle will be taken care of and done right. I've never had an issue. I'd highly recommend them!

it took 2 years and a lawyer and my car is still not fixed spent 5 grand awful costomer service…read more stay away if you are smart

had my transmission flushed on my 2009 Jeep Wrangler yesterday and they put in the wrong fluid in…read moreit how does this happen at a Dealership had to wait for a hour plus for them to redo there mistake and they Didn't replace the filter in the transmission and only took off my bill 10% i told them i will never return they lost me as a customer...... Not Happy At All

Transparent service, really cared about taking care of my vehicle. Jeremy the service manager went…read moreout of his way to make sure I knew all my options for service.

Our 1957 VW Beetle broke down after a car show and needed a tow. Hagerty Insurance contacted Mr…read moreNice Guy towing, which reached out to me, ASAP. From the time we started communication to the time they dropped us off, the entire experience was pleasant. Professionalism at its finest! HIGHLY RECOMMEND!!!

Johnnie was the best tow truck driver I've ever met. He was more than helpful and very informative…read morein the issues I had. I would highly recommend him and Mr. Nice guys towing for all your towing needs. The company is lucky to have him on their staff!!

In & out Jacob was quick and to the point. Very nice and cordial. no hassle knew what he was doing…read morewhile he loaded car he had a remote control in his hand to finish loading never seen that before. I recommend Roadrunner. Lou

Road side flatbed tow of my boat trailer. Amazing and…read morehelpful, hardworking and polite help.

Had UFCR do a couple things for me. Valvoline said the inner section of my oil filter was damaged…read more& they replaced it free. So I wanted to have it looked at make sure it was done right & figure out why/how it was damaged. Apparently Valvoline must have dropped it. The damage wasn't caused by the car or road. My car needed a total transmission flush.. they did it in a timely manner & things are working good. The reason I went to them was in the spring I had some issues & come to find out there was a recall for it. When I had called Spartan Toyota (before going tho University Foreign Car Repair) they wanted over $200 to "diagnose". Interesting there's a recall & the dealership wants $ to diagnose a recall. The folks at University told me about it & printed out the recall info thus Spartan repaired it without the diagnostic fee. Who does that? Tells you there's a recall & take it to the dealership & get it fixed free. When I came in this time for these other things (granny flush etc) they told me they had a bad review. Now that I found surprising. These folks have been in business many years & always had a stellar reputation. But I didn't use them until recently. I was very confused by them 1st telling me about the bad review. So I read it. That post after reading it seemed like somethings missing. Maybe it was someone else's card, maybe she had a previous experience that went away? But something in it seems like there's more to it. These people at University knocked hundreds off what they originally quoted me. Even during the quote and drop off. When I came back, it was even less than quoted. The work was great. I had no problem with payment with my card. They were jovial gentleman, and truly seemed like they not only cared about my car, but my budget & me as a person. Some people are just never happy unless it's free & even then....they'd probably complain ​​

Honest, nice and overall great people to work on your car. Had my VW at the dealership and two…read moreother shops for an electrical issue that they never could fix but these guys got it done!

I ALWAYS get a fair price. Other companies would charge me an extra $15 to go .1 miles out of the…read moreof the base price range for a tow. This company has changed my tires, unlocked my car, brought me gas AND towed me! I NEVER call anyone else for me emergency car needs! If you have and emergency better call Malcolm!

Such a bad towing service , I waited an hour and thirty minutes for them to come . And the driver…read morewas very rude and pushy. I wish I can do 0 starts