Going to a automobile body shop for repair work knowing you have insurance coverage is one thing…read morebut going in knowing this is going to be out pocket is another. When I walked in to Franks and spoke with Jerry about doing some work on my wife's Highlander that wasn't really necessary but would sort of improve the looks I was expecting to pay a lot. Wow! Was I wrong. If I had gone to the dealership and got a quote I would probably not had the work done. Thanks to Jerry and his team my wife is happy. Excellent service. Professionalism from start to finish. Robert French

10March2026. Refused my business. Said he had enough or too much insurance work on the shop floor…read morealready and expressed concern that I would be unable or unwilling to pay if cost exceeds estimate. Not sure that's the real reason, but that's what they said. Offered to pay 1/2 up front, Refused. Brought my car in about 10am and got a written estimate. When I came back around 1pm, they had changed their mind. Not even a courtesy call before I drove in from Talbotton. That's my experience, hope yours is better.

I took my car to Bi-City Body Works for some major body repairs (front bumper replacement and…read morepassenger side rear panel replacement). The owner/mechanic was absolutely amazing!! He was passionate, kind, and my car came back looking absolutely perfect, like it was brand new! He gave us an extremely reasonable estimate up front, and charged us that exact amount when repairs were complete. We highly recommend Bi-City Body Works for anyone in the Columbus area! Amazing prices, great service, quick turnaround time, and repairs were flawless.

During our covid crisis, I took my car in after an incident. Masks were being worn and hand…read moresanitizing gels and sprays were used. Steering wheel covers were also used, as well as "social distancing." I was very impressed with the maintaining of guidelines. The work that was done on my vehicle was impressive. My car looks as if no damage was ever done. The vehicle was promised at a set time and was ready. Professional, friendly and courteous staff as well. Only gripe is my GPS does not give the proper directions to the location (nothing against the business) but it would be best to Google the directions...

Great service, the gentleman did an excellent job on my windows! I will be back! The shop is so fun…read moreto visit, very clean and professional. 5

Best tint shop in the state! Noah was fast and professional, and the atmosphere of this place is…read morevery cool. Lots to look at while you are waiting.

Got me in the same day on a Saturday for window tinting on my 2022 Ford Bronco and it was done…read morequickly and looks like a perfect match to my factory tinting on the back windows. Very friendly service. Plan to go back for detailing!

Excellent job! It was better than I could have imagined. The interior and exterior of my car were…read morethoroughly cleaned and detailed. I highly recommend your services.

Great customer service and fantastic work. Will definitely use these guys again in the future!!read more

I am very impressed with Colors on Parade. He removed a dent caused by a deer in the back door of a…read more2016 F-150 while I waited. Took him no time at all. Owner is very pleasant and professional. I will be taking our other vehicles as well to have paintless dent removal done. Another satisfied customer, Heidi Starr

Great customer service and very thorough on their evaluation of the issue. Upfront and honest about…read moretheir policies and procedures. Quick turnaround.

I authorized what was presented to me as a "labor" charge for my vehicle, with the understanding…read morethat the issue would be addressed. After paying, no repairs were completed and the vehicle was returned in the same condition. The charge turned out to be for diagnostics only, but it was not clearly distinguished as such. Accurate labeling and clear communication are critical when customers are making decisions about vehicle repairs. I recommend confirming in writing exactly what services are included before approving any work.

Quite simply, the best shop I have ever had the pleasure of dealing with. My Ford Escape Hybrid…read morehad complicated computer problems. One shop charged me 800 dollars and gave up on the problem -- and I had nothing to show for the expenditure. Todd hung in there and needed some time, but that's OK. He dug into the problem and figured it out. It's Todd's attitude and refusal to give up on a problem that is the best feature. Highly recommended.

This company proved to be a totally dishonest establishment. I took my vehicle to them for an…read moreelectrical issue (a faulty door lock switch, power window switch and non working key fob). Several days later, they called me and told me the vehicle was repaired and ready for pick up. Within an hour of taking the vehicle home, the problems persisted with the door locks and key fob, the window remained working. I took it back to the shop. Todd assured me there will be no additional charges since it was still under warranty (one day later SMH). After several more days, I went to the shop and was told that it might be another issue causing the problem. He asked me to bring it back and he would look at it further. I told him that I was displeased because of the amount I was charged and the fact that the vehicle was still experiencing power issues. His response: "Well, we did get the window to work." Shortly after, I initiated a Credit dispute. The Credit company contacted Todd's auto, and theTodd's Auto blatantly lied and told the Credit Card company that they only charged me to have the window fixed and nothing else. My response was: "Why did I bring it back under the warranty if the window was still working and that was all I needed to be fixed?" If you have money to throw away, for poor or no service, take your vehicle to Todd's Auto and hand them your money. At least you'll walk away knowing they didn't steal it from you.

I've had work done in the past from them but this time the wait was entirely too long. I dropped my…read morecar off on February 6 for a "4 day repair" and now its February 22 and they continue to tell me the same thing "we'll have your car ready this afternoon" I won't be putting my car in this shop anymore.

Best body shop in town! Works great with USAA customers, I didn't have to do any paperwork or phone…read morecalling, they did it all for me. They even let me schedule when I could drop off my truck and just wait a couple of hours while they did some of the repairs.