I had an exceptional experience at this Ulta location. Customer service is paramount to me, and if…read moreI don't receive a warm welcome upon entering, I'll walk out of the location and spend my money elsewhere. As soon as I walked in to this store I was greeted with a smile and a "Hi, welcome in". Fortunately, there were multiple helpful staff members available to assist me with my questions. They didn't follow me around the store like I was a thief and , when I did need help, they promptly called for assistance when they couldn't provide an immediate answer. This is the standard of service I expect at every Ulta. Zach was incredibly helpful in guiding me to the product I was looking for, while Kaelyn was incredibly kind, patient, and knowledgeable about the store's fragrance offerings. She took her time in guiding me to something that I enjoyed and learned my likes/dislikes within 5 minutes of walking the store with me. I left with a new fragrance and I will be a return customer. Managers, please recognize and reward their exceptional work!

Oh my, where do I start? I was excited for my makeup lesson and getting lashes. The girl that did…read moremy makeup was terrible. My foundation was very patchy. The blush was not a color that matched at all. I asked to show me a way to even out my kinda uneven eyes. She put a khaki colored eye shadow up by my brows. That's it. I asked her for something to even out my wonky and deflated lips. She followed my lip line, kinda. And the lip stain ran like crazy. (Pic is from the parking lot, not hours later). I asked how to help my eyebags and bags under that a little less visible. Even a tad. Nope. The girl was kinda judgemental and very unskilled. I understand we all gotta start somewhere, but i could've done this on my own. As a 55 year old, i think i do better then she did. Then was the lash application. She told me they would last around 3 days. She couldn't get them to stick. By the time I got home (went straight home, after my appointment at 230), one cluster was loose. When I woke upthe next morning, 2 clusters were on my pillow. They didn't even last 24 hours. Ulta did refund my $ for the lashes. Overall terrible experience. I paid for these services, I did not get my money's worth.

Nicole does not disappoint. My skin continues to improve each time I see her. Her product…read morerecommendations have been extremely helpful as well. She is such a sweet girl and I wouldn't trust anyone else with my skin. She is the skin WIZARD.

I love this place. I felt so heard and validated with my skin concerns. I booked a new client…read morefacial and she was so friendly and awesome. She has a warmer on the bed that made me feel comfortable and toasty. She never made me feel stupid or silly for asking questions. She recommended products to get me to my goals but was never pushy. She was open to considering products I already had and what would work. I already booked my next one and am having her do my make up for my upcoming wedding.

Jodee was amazing. Walked me through the process and she basically knew the length and style that…read morewould best accommodate me in terms of my lashes. She's super funny and friendly. Definitely coming back, the vibe in general was calm and chill.

I got a facial and O.M.G the results afterwards were amazing. I arrived with irritated, inflamed,…read moreitchy, bumpy skin and left with my face looking smooth, soothed, and glowy snd feeling totally pampered. Lash Envy is refreshingly mindful with the products they use and the service they provide. I didn't feel rushed or pressured to purchase services I didn't want, and the vibe in the shop is laid back, inviting, and peaceful. Keep in mind it's appointment only, and the place is booked up for a reason!!

The girls were nice here but the quality of the lashes is horrible. Most of the time I was having…read moreto pay double my membership for extra lash refills because they would start falling out around day 4/5. This is incredibly inconvenient because I get my lashes done to not have to mess them everyday. I do not have time to be somewhere once a week getting my lashes fixed. & by the time I was able to come in it would no longer be eligible to be fixed for free. I often was told not to worry about cost or things would be covered only to find out later I was still being charged every time. There was very poor communication in when and what I was being charged. At one point my membership was being charged for 2x in the same for the current month and the next month instead of autodrafting my account on the same day each month. I have since gone else where for my lashes and pay half the cost of the membership at Deka and my lashes are lasting the length of time they are supposed to. If you are thinking of going here, I recommended just looking elsewhere

I went to the Deka lash in Yukon and I began by using their specific eye makeup remover which…read morecaused a severe reaction. My eyes were burning they turned blood red, my vision became hazy, and my eyes cheered up. The very young technician was very kind and asked her coworker if her coworker had ever had any kind of experience with this I make up remover, and the coworker said it irritated her eyes as well. I ended up leaving the salon without having my eyelash lift when I got home I immediately flushed my eyes and found some lubrication and I texted my technician that I needed the back of the product because I needed to make an emergency eye doctor visit and wanted to see how the manager or owner wanted me to handle this and she indicated they were on the phone discussing and someone would call me back it's been 3 1/2 hours and I have not had a phone call from the manager or the owner even to follow up and check on me out of human decency. The Young technician took photos of my eyes and how bad they were in the fact that I could barely open them and they were concerned that I would be able to drive and see, and they were very caring, but the lack of human decency in my opinion, and the fact that the owner or manager hasn't even reached out to call me is horrific it's absolutely the worst possible customer service experience, and they were experienced not to even send me a text message or call after hearing from the Young technician and probably viewing images of my eyes I would not wreck, recommend in my opinion this place of business, based on the sheer lack of human decency and caring represented in this particular incident by the manager and the owner of the store. Why would you not call a person who obviously has had a severe reaction or problems with your product I understand that it's not your fault but be a decent human being, I would not go here in my opinion. They are promoting an advertising and I am expressing my first amendment right and sharing this with as many people as I possibly can and everybody that I come in contact with I will share my personal experience..

I mean.....can your MUA do this? This individual is a…read moreP-R-O-F-E-S-S-I-O-N-A-L Presence is authentic, empathetic, & customer centric. Her Consulting approach is client-vision-centered & Raven is well-versed in translating the vision. Look, just read the dozens of other reviews. Her work speaks for itself.

You will not regret the decision to have Raven take care of your face for your special event!!!…read more Not only is she a wonderful, kind and sweet soul, she is remarkably talented and did absolutely amazing work on myself, my sister and my mother in law on my wedding day as well as my trial! Raven is an absolute professional, she was amazing with communication throughout the entire process, arrived to my hotel early, set up in a good spot for lighting, took THE BEST care of my sister, my mother in law, and then myself (all of us deciding that morning what we wanted - and Raven DELIVERED), and reached out even afterwards with such kind words. I truly just can't find words to do her justice. She is all around amazing. PLEASE look through the pictures I'm posting and let her work speak for itself. She is a goddess. Thank you so much Raven for everything (Ps waiting on more wedding photos from the photographer, will update when received!)

I'm so pleased with Maggie's work! She is beyond amazing at lashes. I explained to her that I have…read morebeen everywhere around town to the top places & spent almost $400 a full set and was so displeased. I have very, very sensitive eyes, allergies & very bad reactions from fake lashes. She completely put me at ease & was so delicate & gentle! Additionally I have gone almost a week with zero sensitivity & I don't even feel the lashes on my eyes, I don't feel the glue or any itchiness like normal. The lashes look so gorgeous & I am just happy I gave sweet Maggie a try. 10 out of 10 experience! Thank you Maggie

Irosa is great!! She's takes her time and walks you through the process if it's your first time. I…read morewas super nervous but she put me to ease. I love my lashes and get so many compliments on them!!

Stopped in for the first time to a Sephora location. Wanted to pick up a few items. They actually…read morehad a fairly good selection for a location within a location. They had a good amount of makeup and hair care. It was quick to get in and out. It was at the front of the store. The negative about this location was the staff never spoke to me until check out. There were three staff all huddled up together, laughing and talking. Never asked to help, or what I was looking for. I felt as though they were laughing and talking about us. For this reason, I would not shop here again.

This week I went into the Sephora inside Kohls, and I had the sweetest girl help me! Her name was…read moreSierra and she was just the most helpful girl! She recommended me the best concealer even gave me tips and tricks. She was so sweet and so very helpful. She even got me to sign up for beauty insider club, I love that! Never in my 56 years of living have I met someone this helpful and sweet. I wish every time I went into Kohl's someone that helpful and sweet was helping me!

I can't say enough good things about Crystal at CB. She did my makeup for my wedding (and my mom's…read moremakeup) and my 40th birthday party. For both events, I knew I was in the best hands: she has an impressive background in makeup and beauty, extensive experience, and provides an in-depth consultation prior to beginning her work. For my wedding, she did a trial run for me (which I loved!) listened to my feedback and perfected my makeup on the day of. For my 40th, I hosted a huge 80's theme prom night. She did her research on 80's makeup, so not only did I look stunning, but like I'd stepped right out of 1982: which was the entire goal. On top of being highly skilled and knowledgeable in her craft, Crystal is also extremely personable, easy and fun to talk to, and has the gentlest hand. I felt so relaxed and cared for while working with her. It's like getting your makeup done by your best girlfriend who is also a highly sought after artist. You will never regret booking with CB, instead you will admire photos of her work for years to come and truly feel your most beautiful.

Crystal gives a great brow shape, natural look (I love the brow tinting to add depth to my…read morethin/light brows) and she has the most soothing touch and presence. I used to frequent her when she lived in LA and I wish she were still here, but OK is blessed to have her!