This is my second time buying from Mac Haik's Southway Ford. Each time has been a great experience! Tito makes the process fun & effortless. John Ledezma also made us feel so comfortable & explained everything so well to us! His hospitality is amazing! Thank you guys for making my purchase of my Bronco an easy & stress free experience! read more

Mac Haik's Southway Ford - Car Dealers Near Me - San Antonio, Texas

Joe Lopez (salesman)and John Ledezma (Financing)both made this process so easy and not so time consuming. John Ledezma also made us feel so comfortable & explained everything as we went through the financing process he interacted with my entire family and did not leave anyone out of this process if you want an easy and simple way to purchase a car or truck this is the place to do it. Mac Haik's is the Place to go love you guys thanks for all the help!!! read more

Mac Haik's Southway Ford - My truck purchase and family - Car Dealers Near Me - San Antonio, Texas

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Everything was explained well as we went step by step in signing the paperwork.We didn't have to wait too long for financing to be explained. We love getting the free car washes.Mr. John Ledezma was very patient with us and explained in detail what we were signing.This is the 2nd F150 we have bought at this location and we are pleased with our purchase read more

Everyone was so helpful! This was a great experience! Logan and John helped me with the purchase

A great experience and amazing customer service from Rocky Sanchez! Treated us very well and was respectful, professional, and easy to work with!! read more

Juan is very communicative, and helpful. He make us feel confortable and explain us with detail

I couldn't have asked for a better experience at Mac Haik's Southway from start to finish! Everyone was friendly, professional, and made the entire process easy. A special thank you to John Ledezma in Finance for helping me save money and making everything stress-free. I'll definitely be back for my next vehicle. Highly recommend! read more

We had a great experience at Mac Haik Southway Ford on our new car purchase! John Ledezma made the financing experience quick and easy!

10/10 would recommend coming here! My mom, grandpa, and I were immediately welcomed by Ernest. He came up to us and we got right to business. I was looking for a Bronco and he immediately started dropping knowledge on us. He was able to answer all of our questions and was very very nice. He helped me find my cute little Bronco! He then handed us off to his manager, Aaron. He was just as great and knowledgeable. He was able to work with my family and get us the price we were looking for. After, we met with John for financing and he was awesome! He made the process super smooth and gave us personal experiences to help us decide what to choose. Overall, our experience here was beyond awesome! They even gave me a pink bow for my new car! read more

Mac Haik's Southway Ford - Bronco Sport Heritage - Car Dealers Near Me - San Antonio, Texas

Took my car for routine stuff like oil change and air filter change twice. Every time there were some things not done or missing so that I had to come back once more. In particular: pins/clips were not all placed. Glove box was not reinstalled correctly after changing the air filter. Glue dropped into the same glove box when performing a recall. It's become a pattern that for 2 visits I had to come back 2 more times. To be fair: the problems that I myself later discovered were addressed promptly. For the glove box, I redid it myself. But if the service dept cannot do routine maintenance without forgetting to put all the parts back the way the car came from the factory, I'm not trusting them for any work at all. I've crossed this dealer off my list. The only thing is that the coffee and donuts are good. This sort of carelessness is inexcusable. That's how cars crash and people die. read more

Great customer service!! Juan Ledezma is the best person to go to when finding a brand new vehicle within your budget! He will go above and beyond to make sure you are satisfied with your purchase. The Ford Explorer is such a great family car when having 3 growing kids! Juan and Franklin both made our experience such a great, stress free process and I cannot thank them enough for my family's new beginning! Thank you soo much! read more

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What a terrible experience I just had. I spoke to a couple salesman for two days and we agreed for me to purchase a truck from them. I'm out of state and was going to fly over, had plans set aside and plane ticket booked. Later through out the process after some time before I was going to go get it, I get a call and they say said they're no longer selling me the truck due to issues with smogging a one year old truck in a different state, a complete lie and excuse! And by the way, they hide a lot of ridiculous mark ups in their pricing. Shady dealership, but this one takes the cake. I don't write reviews but felt compelled to let people know about my experience. read more

We bought our Bronco with Mac Haik and everyone was so amazing especially John Ledesma. He made the experience amazing. We are so happy with our purchase! read more

Mac Haik's Southway Ford - Decided her name is Black Beauty - Car Dealers Near Me - San Antonio, Texas

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I had an incredible experience at Mac Haik's Southway Ford thanks to Luis Haro. He was exceptionally professional and truly cared about my needs, focusing on what was best for me rather than just making a sale. His knowledge of the cars was top-notch, and he made sure I understood all my options. I actually did my homework and compared prices with five other dealerships in the city, but this one offered by far the best deal and the most respectful treatment. If you want a smooth, honest car-buying experience with someone who truly looks out for you, ask for Luis ----- Tuve una experiencia increíble en Mac Haik's Southway Ford gracias a Luis Haro. Fue sumamente profesional y realmente se preocupó por mis necesidades, enfocándose en lo que era mejor para mí como cliente en lugar de solo intentar vender. Su conocimiento sobre los autos es excelente y se aseguró de que entendiera todas mis opciones. De hecho, hice mi tarea y comparé precios con otros cinco concesionarios de la ciudad, pero este ofreció, por mucho, el mejor trato y el mejor servicio. Si buscas una experiencia de compra honesta, sin complicaciones y con alguien que realmente cuide tus intereses, ¡pregunta por Luis! read more

Just wanted to say Luis Haro was the best salesman I've worked with so far. We had been looking around for the SUV we wanted, and once we found him, everything changed. From the moment we got there, there was no pressure at all. It honestly felt like we were dealing with a homie, not a salesman. We told him what we wanted, and he delivered. On top of that, Luis speaks Spanish, which made the whole process even easier. He also worked hard to get us the best deal out there compared to other salespeople we went to. If you're looking for someone honest, easy to work with, and who truly looks out for you, Luis Haro is your guy. Highly recommend. read more

Everyone here were really nice ! I didn't feel peer pressured into buying a vehicle and they answered all my questions. When I decided on getting a bronco John ledezma helped with the closing process and explained everything thoroughly, bonus he was a nice and funny guy . read more

Luis Haro! Excelente persona! Had most everything ready for me by the time I got to the dealership and gave me the absolute best deal on a new truck! I spent about an hour from trade in to walking out the door which is unheard of in dealerships. 100 percent recommend Luis to anyone and everyone read more

Started off 5 stars. Took time but salesman worked to get me the deal I felt was acceptable, fair. Was on my way in to sign papers and I was struggling to pull the trigger...Told him I just needed a little time is all....he went from kind and helpful to trying make me feel low, pressure, guilt etc...he even knew this was replacing a rig that was stolen and lost a lot financially. Didn't care it was all about him. read more

I did quite a-bit of maintenance for my college age son's truck. All parts and service were done quickly, efficiently and professionally. Very happy and will continue to do all of my work there. read more

Mac Haik's Southway Ford - My sons F150 that I service and have owned for 4 years! - Car Dealers Near Me - San Antonio, Texas

Don't ever bring your vehicle here for repairs or anything similar these guys will make something up to not fix your vehicle or even diagnose it properly even though I stated the issue was a fuel pump ford recall and was also noted that I had to pay out of pocket and I had no issue with that but the racist dick foreman with long hair kept claiming it was a engine issue with a intake and he didn't wanna touch anything with aftermarket parts yet every employee has modified cars on their lifts working on their own cars lol read more

John L, Was so amazing during the whole thing! Made us feel so comfortable, and helped us understand everything that they were talking about! If you need a new car, this is the place John was great! read more

DO NOT COME HERE! MAK HAIK Southway Ford does not certify preowned vehicles. I purchased this car not even 2 years ago and I started experiencing issues with it so I brought it in, got a diagnostic ran on it to fix some parts and paid over $1000 to be told the issue was not resolved and that it would need an entirely new transmission for another $5000 not counting the repair. I was assigned Angel Campos, no communication from him whatsoever, I was always trying to track him down. They kept my vehicle for over a month which was more than they quoted me on. When I stated I wanted the maintenance on the vehicle, they did not start right away and Angel took over 2 weeks to approve the start of the service. Take your business elsewhere where. I recommend Cavender Toyota. read more

Mac Haik's Southway Ford - Car Dealers Near Me - San Antonio, Texas

My sales guy Abe was so kind and helpful with finding me my dream car and getting me an amazing value for my trade in. John Ledzema from the finance team was absolutely amazing in helping me get the best deal and so patient with all my questions as a first time car buyer. Thank you to this amazing team, so incredibly happy! read more

Very disappointed with the service we received from the company. Very shady. Not trustworthy. If you put money down on a vehicle make sure you have a deal in writing if not they will keep your money, let you take the car and then ask for it back. Will not be sending anyone to this place. Would give them zero stars and report them to the BBB. read more

BIG THANKS to Eloy, Eli and Jeremy for giving me the best car shopping experience ever. Thank you Jeremy for showing me the Lexus ES. When I was a bit hesitant, Jeremy made me feel comfortable and answered all my questions, while never sounding like a pushing sales man. I received a great price with out any hassle. I will definitely suggest to all my family and friends, if they are ever in need of a vehicle to go see these guys. Thank you again for a great experience. P.S. LOVING MY NEW CAR :) Rachelle R. (Happy Customer) read more

Service repair. I will NEVER take my truck there They have been servicing my diesel truck for 10 years. I've spent $1000s there. I always fill my truck before I take it in to be serviced. It's always returned empty with the Explanation we needed to test it! The last time they had my truck a month before they started working on it. They left the engine cowling off and lost it. Just found out today when they replaced the front hub they replaced it with the wrong one! They had to know because the original lugs had to be changed also. They didn't reattached the turbo causing a huge oil leak. Their service department sucks!!!! read more

Luis Haro best sells guy I'm on my 4th vehicle from Mac haiks and he has taken care of me 100% read more

Mac Haik's Southway Ford - F150& bronco - Car Dealers Near Me - San Antonio, Texas

Salesman did not supply tool kit that comes with purchase of new Bronco. Forgot it in his bag. Doesn't respond to messages promptly unless I call dealer directly and complain. Still have not heard if they mailed the tool kit and sales person doesn't respond. Not very good customer service read more

Today I had the pleasure of driving off on a brand new vehicle, thanks to Joe Lopez who was the best dealership sales person i've ever dealt with. I have hesitated for weeks looking for a new vehicle because of past experiences that left me extremely unhappy. However today Joe changed my outlook completely when it comes to purchasing a new vehicle. Despite less than perfect credit, he was able to get me into a brand new vehicle with fifteen miles on it. A vehicle I can transport my 6'3- 17 year old senior football playing (linemen) around in!! Thank you so much Joe!! read more

Mac Haik's Southway Ford - Car Dealers Near Me - San Antonio, Texas

Clueless, indifferent, sales people. Don't try selling your car here. I was selling my vehicle with a solid offer from CarMax. I checked other services, including a car buying site called Driveo. Beat I can tell, it's a website dealers use to get leads in buying cars? The service says it'll beat other offers, and "instant payment." I show up to my scheduled appointment at 9am. I talk to three people saying I was there to sell my vehicle using Driveo. The first two had no idea what I was talking about... Red flag number one. Finally found the sales person to handle the Driveo deal. He took a look at the vehicle, came back with $1,000 less than the Internet offer... I was surprised but was ready to deal. I was pawned off on another sales rep named Reynaldo. By this time it's around 9:45-10. He starts working the paperwork... I wait another 20 minutes. He asked if I'm fine getting paid on Monday, since we're "going into a weekend" (red flag number 2... Doesn't jive with the Driveo advertised "immediate payment"). I told him no I'd need payment before I leave, and that I had to leave at 11 to meet at noon work appointment. He countered with having a check ready by 5pm. There was some back and forth between him and I presume the finance person (Crystal? He wouldn't give me her name or let me speak with her when I asked). It's 11:03, he comes back and I'm told they'll have the check ready soon... I asked "how soon" and was not given a reasonable estimate. I asked for a manager. Manager comes out, I tell him I need to leave, and he offers to return the title and paperwork to me. Be warned, when you go to this dealership, you will be strong armed. They will not honor in good faith advertised services, and instead seem to just be interested in getting you in the door, holding you hostage, and waiting you out. They will not respect your time. read more

THEY SELL STOLEN CARS Bought a car that was reported STOLEN in another state. The general Manager DID NOT ACCEPT ACCOUNTABILITY for the negligence of this facility. If you have the chance to go ANY WHERE ELSE you should. Seems to be an integrity issue with this so called "reputable dealership" I had to do the dirty work for a company who is supposed to be better than they say they actually are. They don't do VIN checks and have a track record for doing this to people. Don't let it happen to you too. DISAPPOINTING AND NEGLIGENT AND LACK OF ETHICAL INTEGRITY read more

I was stranded in a situation and I had a full horse trailer in 109 degree weather I agreed to a deal on a truck with them, signed papers just hadn't wired the money yet, I showed up to pick the truck up and they sold it right out from under me while I was literally standing there. This was unbelievable unprofessional and their customer service is terrible. If your stranded and in a bind I would probably choose a different place to shop:) read more

We were in a stranded situation with horses and a trailer, and they said they had a new truck for us to buy that day, when we got there after a 2 hour drive the manager had sold the truck to someone else and not called us to tell us that. Terrible customer service! read more

Southway Ford really made us feel like family. I went in feeling a little nervous about the whole process. Southway Ford salesmen Scott Mote and Jesus Avilez made it felt so comfortable with the process and at the end we got the vehicle, yayyyyyy. I truly recommend this location for some very great and family friendly customer service... read more

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I took my 2017 Ford escape with 47K miles to Mac Haik's Southway Ford (that I bought from them) and paid $185 for a diagnostic because it was running rough. They read the codes and told me a needed a new engine that would cost $10k. I declined and they tried to sell me a new car. I took my car to a 3rd party shop and they fixed it by cleaning the fuel injectors. It has been running fine since. Mac Haik didn't even try to do a proper diagnoses of my car. They said that because they thought my car needed a new engine it would cost thousands of dollars for them to verify their suspicions by tearing it down and that I should just get a new engine or buy a new car and they would gladly put me in contact with a salesperson. Avoid Mac Haik at all costs, they are scammers and cheats and will try to wring you for every penny you have. Do not buy a car from them and do not trust them with your cars. Mac Haic is still calling me regularly trying to sell me a new car! SMH. read more

Absolutely the worst ford dealership in San Antonio do not waste your time here. They do not work for anyone but themselves and will not assist you in making anything easy. Anytime I go here it's a hassle anytime I call them it's a hassle. Trash read more

Eloy Negrete and Moses Vara top notch! At Southway Ford customers do come first, they meet all your needs and wants in every purchase. My family and I have been purchasing our vehicles from Eloy Negrete and Moses Vara for the past 15 years. They deliver with professionalism and integrity!!! ​ read more

They said they didn't have the correct part. Didn't know they glued the temporary one onto the windshield! Brand new bronco windshield recall. Love it! Temporary Rear view mirror that is constantly bouncing around like I got 4 12s full power in the back that has been glued onto the windshield by the service department :) read more

Mac Haik's Southway Ford - Rear view mirror - Car Dealers Near Me - San Antonio, Texas

Luis helped me get into my dream car! I am so thankful for everything. They went over pricing and everything very clearly and made this experience amazing. read more

Buying a vehicle can be a very stressful and a long process that some avoid to do. But i came and spoke with Luis Haro who made this new purchase hassle and stress free knowing the situation I was in, he went above and beyond to make sure the deal was done and not just for him but to benefit me as well! I definitely highly recommend if you're in the process of purchasing a new or used vehicle go ask for Luis Haro you won't be disappointed read more