coming to ingram park nissan was the best decision i've made getting my brand new car! lloyd with…read moresummit marketing & julie were very helpful on helping me choose my car, paperwork & making the whole experience smooth sailing. if you come to ingram park Nissan, please ask for lloyd & julie! they will take the stress away & making everything easy as 123! now, i have a brand new 2026 nissan rogue to take home!

I scheduled an appointment for an oil change. I arrived on time but after waiting for…read moreapproximately 10-15 minutes for a simple acknowledgment from anyone from the service department I drove away I could understand if they were busy but it was unacceptable to see 3 service advisors kicking back in an office while I was in the driveway waiting for assistance This is not the first time I had a problem with service advisors but the only reason I returned was because I was foolish to purchase an oil change plan from the service department. I plan to take the loss and do my oil changes somewhere else. I always believed that customer service is and should be the most important trait for any business however this is not the case at this dealership A simple acknowledgment would have been enough for me to feel like my business mattered but to simply blow me off was utterly disrespectful I hope this issue could be resolved because customer service is a lost trait for your dealership

had seen the dealership and wanted to take a look me and my husband stopped by and were instantly…read morejudged for our age and weren't even allowed to look at any vehicles, keep in mind we were the ONLY people on the lot clearly they don't need any business

Wonderful employees and business! Many years of reliable service!! Ramon and David are so nice and…read moreapproachable!

They had a promotion going on that stated, "$500 down and a job will get you in a car!"…read more I asked to be placed in a car that I know is my budget and they did a bate and switch ran my credit for a 38k suv and stated they couldn't help me not unless I had a co-signer.... If your in need of a car don't go here not unless you have like 10k saved and if your starting over with savings and life hit you hard definitely don't go here they will add fuel to the fire and watch you and your credit burn!!! However the sales guy I worked with outside of the paperwork he was very cool!

They try to sell you what they want to get rid of. Upsell what you see online, also stating they're…read moreno longer available and have been sold! They will use it's because you're credit but you can build it here! Then next time you qualify for what you want! They will include your oil changes as a fee not told to you until you breakdown the prices

Faf was fantastic, he was very good with customers. Was not impressed with Jerry Lopez, he quoted…read moreinterest rates between 18 to 20% for a car for my son. Sure hope no one treats his children like that! Seemed to be trying to take advantage of my son because his experience at purchasing autos is limited. I would have walked out had it not been for Faf and his patience. Bought the car, ended well! Leigh

Great experience buying a car at Cavendar. Our sales rep, Fernanda, was an absolute professional!…read more Buying a car can be a stressful experience but she made the process incredibly smooth. She was patient and helpful from the second we met her, to when we drove off the lot. Needless to say, we highly recommend Fernanda if you're in the market for a used or new car. She will work hard to find you what you need. You will immediately see that she loves what she does and thrives on helping others!

Last week. I bought Vehicle Mazda cx90. When I go there. Omar he takes care of everything very good…read morefor me. I will refer my friend to come with him. Thanks Omar

Dealer charges "mandatory packages" adding up to $4,500.00. I'd recommend shopping at north park…read moreMazda (where the packages are optional), or going to Cavender Toyota. We went to the dealership with the intent to purchase a new vehicle or certified pre-owned Mazda cx-50. The sale rep was good, no issues with a man doing his job. When it came to start talking process of the vehicle, they came with a paper saying mandatory protection package ($2,999.00), low jack ($999.00) , and tint warranty ($499.00). I told them I was not interested in those packages. They said this was non-negotiable and would be mandatory. They could look into discounting the packages, but they were mandatory to remain. When I spoke out about the packages should be optional, the floor manager came out and told me that those were mandatory packages that could not be removed. That final discussion with the floor manager was incredibly off putting, and made us feel as if we were being reprimanded for even requesting the packages be removed. I was told "we are a for profit company, and ever since Covid, things are different now". We hadn't even discussed negotiating the price of the vehicle. They also came in higher than the online price of the vehicle on their initial discussion, which was off putting in of itself! I understand a company being for profit. They need to make money, I get it. But this is robbery of customers at their own expense. I don't know if this is a ploy to try and inflate their bottom line of senior leaders, or if this is just an attempt to having bragging rights, but it drew us away from this dealership that used to be pleasant in prior years. I'll never go back to that dealership. Stay away!

TERRIBLE place, I went here for a test drive from a ad I had found on car gurus. When I called…read moreabout the car they said everything I wanted to hear, I took it for a test drive and then they sat me down to go over the details. Everything was going great till they asked me to sign a paper that says that if I'm satisfied with the car I'll buy the car, FIRST RED FLAG: DO NOT SIGN ANYTHING. Then they tried to jack up the price by over $7k!! They said the price on the ad does not reflect the price of the car, they said it goes by the price of their website. SECOND RED FLAG: The price matched their website!! They then said that the price listed was only for veterans or had special exempts! Next they said the reason it was so much more was because of the extra dealer package they added to the car. THIRD RED FLAG: They make it sound like they added a ton of stuff to Jack up the price when in reality it's just a common scam dealers do to fool you. DO NOT FALL FOR THIS PLACES TACTICS. YOU'VE BEEN WARNED!!

Beware of this place. I was charged $10,000.00 more than the car was worth. I signed so I got…read morestuck with that issue. I have been waiting 2 months for a refund on gap insurance and everytime I call I get the runaround from Abe Rueles the finance manager and Julio Rodriguez the person that took my information. No information as to when the refund will be processed of if it will be processed. Be careful not to get scammed by this place.