Please don't live here, it's a nightmare! There r homeless people living here even though we have 24/7 securities.

I've lived at MacArthur village as a renter for over 13 years and I've seen the decline of the community. It's definitely had its ups and downs. The rent is very affordable for the location, it's very walkable to nearby grocery stores and restaurants, and close to freeways. I've had nice neighbors for the most part. But... the laundry situation sucks big time. Many of the washers or dryers break and go unfixed for weeks. The residents wash dog beds in the washers leaving them filthy. The gym is terrible. lots of stray cats around the community that residents feed. Termites infest more of the complex, along with cockroaches. The parking for the free spaces in the community is often overcrowded and hard to find. Many homeless people are constantly coming in and out of the complex. There is definitely some low income rental units that have been, and currently are rented by drug dealers. Lots of tweakers come in and out of the complex, even with the gate. Our bikes got stolen from our back patio. Packages get stolen from your doorstep. There are a few great security guards, but most are not very helpful. Overall, it's livable, but there is definitely room for improvement regarding community parking, community gym, laundry facilities and complex security. read more

I have live here since 2018 As a resident and homeowner I can recommend you to STAY AWAY from this place and invest somewhere else :( Is sad to say but over the years the MANAGEMENT of this place do NOT care , the place is filthy with overflowing trash on the dumpers , dog feces everywhere . Maybe once a month we see gardeners cleaning up . The Lights at the common areas are out . Problems with gate lock not working . Termites, mice and Roaches infestation. Security ? good to check on parking permits But we have Problems with robbery inside the village . And The list keeps going ......... I have tried to contact the HOA and assist to their meetings but they don't listen and put you in a waiting list for repairs . I have tried to go to the office and is pointless, they lecture about the rules of the village and yet they make you feel that as a HOME OWNER who pays dues ($540 per month in HOA) your concerns and voice DONT MATTER . Is so sad this is a great location with so much potential but THE MANAGEMENT of this place is corrupted and lazy :( read more

Kathy, oh Kathy... I have lived here for a few years with my partner, who has been a home owner for two decades. Upon moving in, nothing seemed too bad. Sure, some overgrown plants and the washers and dryers absolutely suck (constantly dirty, will shrink your clothes, add time to your wash, always broken). I even enjoyed the occasional stray cat that would hang around. Upon having four years of time to let it all sink in, no, this place is not a great place to live. The majority of the security team is useless; always on their phones, letting anyone in, fighting with residents, etc. Many homeless people have broken in and dug through trash, with one I know of even trying to break into someone's home (they were caught on a Ring camera). The facilities are terrible. The pools fester bugs and are unclean. The gym is pathetic and outdated. I once used one of the four empty tennis courts to jumprope and was told by security that management wanted the courts to be used for tennis only (fair, but it's not like any of them were being used at the time). The carports are falling apart and the roads are uneven and cracked. One of the speed bumps is broken in the middle. The grills are unclean, the tables are broken and riddled with spiders. Bugs are everywhere, with many bee and wasp hives. And now there's a major stray cat problem, because residents AND members of the HOA feed the cats, which wouldn't normally be a problem to me, but they are now everywhere and there's plates/pans/cans of cat food laying around with cat feces everywhere. I can go on, but the reason I was inspired to write this review is good old Kathy, the blonde lady on the HOA board that does nothing but walk around and yell at people. I'm serious, that is all I have seen her do, on numerous occasions. In fact, she once pestered me, because she saw a Bernie Sanders sticker on my car and stopped me and asked what I thought of the Russian invasion of Ukraine. Why? Did she think I was a communist that would say "Oh, I love what Putin is doing"? Additionally, she has physically blocked my car and blocked the driveways with HER car, and will yell at anyone, literally anyone, that stops momentarily in the driveway. Today she pestered my sister in law and her kids because they were in the pool, and there was supposedly a noise complaint (Iwas out there for a time, they were not being noisey). She took it upon herself to go out there and throw a fit about the amount of guests over and how my sister in law didn't have this "red tag" that is apparently necessary to use the facilities? In all our time living there, we have never seen anyone use these red tags or be told about them. Kathy primarily targets minorities, and as a white man, I have witnessed it multiple times and it's disgusting. She has yelled at guests, residents, and workers alike. We pay $400 worth of HOA fees PER MONTH, and yet nobody knows where this money goes. Obviously not to the broken streets, the shambling car ports, the outdated facilities, the disgusting pools, the broken washers, the useless security, the stray cat problem, the overgrown plants, the broken tables, the cockroaches and wasps, or any of the many other issues that we all have to live with. It doesn't matter if you are a renter or home owner, as many of the more positive reviews have mentioned. We should all be able to live in a community that is taken care of and respected. Kathy and the smug asshole with the glasses that works in the office are pathetic excuses for board members, and are constantly making the residents feel small and belittled. Their ridiculous rules that are made up and/or not communicated to the residents are such hindrances to us living a decent life there. If you're looking to live there, don't. You can find other places that are much more worth your time and money. If you already live there and are one of Kathy's followers (I know there are a few, ie. our own neighbor), get your heads out of your asses and realize that they don't give a shit about any of us. read more

I'm writing this review because of some of the reviews here were so off-putting. Some people say they have had negative experiences and I'm sure they exits. I also think some people have issues no matter, where they live. I for one have not had any issues and neither have any of my tenants. The HOA does have rules that need to be followed, as with any HOA. The current management is doing a good job and any problems with the exterior of the units or complex need to be reported to the onsite management. They have always been very reliable and responsive to me on the couple of occasions I've reported something on behalf of my tenants. I am a long time owner at MacArthur Village. Living in my condo for a while prior to marriage and moving into my husband's home. I've kept the condo and have rented it out for many trouble free years. One tenant stay for over ten years! In the 20 years I've only had 4 tenants, two moved as they bought their own home and one due to a marriage with a spouse that had several children already. It is a one bedroom one bath unit. These condo units are individual owned so the interior of the unit is up to the owner to maintain, update or treat the interior for pest if they're found (unless they're fleas from the tenant animals, that would be another issue for me). That is one reason I don't allow animals any more. Over the years I've updated and maintained my unit as I do my own home and I'm sure other owners do also. If a tenant contacts me with a problem inside the unit it's fixed ASAP with a local handyman I've used for years, again this is similar to any other good landlord. We are out there. Being a responsible condo owner I've updated and maintain my unit as I do my own home. I also charge a market value price for the condition of the condo and the area. If you are paying under market value for rent in this area you should understand that you may not have the most updated unit and then not complain about it being that. You shouldn't rent any place that doesn't meet your needs or desires, including mine. Be comfortable with who your potential landlord could be, it's a two-way street. Personally I really liked living here, and decided to keep my condo and rent it out over the years. The complex may be older but it's well maintained and you've got acres of land and green space (that was important to me) with that. Basketball and tennis courts, onsite laundry, clubhouse, small gym and 3 pools with 5 spa's. Also a location that is so close to everything, fine dinning, fast food, bargain and high-end shopping, entertaining, freeways and John Wayne Airport. Knowing that the majority of the condos are owner occupied is also a plus in my book. read more

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MacArthur village is terrible complex and hoa I could go on and on The plumbing is always messed up Laundry rooms are always messy Pool areas are not well kept Security is rude and unhelpful They will tow your cars The parking situation is weird The numbering system is confusing to drivers The after hours emergency line is useless The management team is extremely rude and pretentious I had a security guard slam the gate on my face once gym is terrible and outdated The landscaping is never kept Up with and when it is it is done very cheaply There is a serious bug problem that management does not care about Like I said I could go on and on Do NOT live here or choose to rent/buy property if you can help it read more

Owner of multiple units here, have had good experiences. Some owners take good care of their rental units than others. Most complaints are coming from renters. Have never had issues with bugs or anything inside my units- but am also OCD clean. Gate guarded, cameras, good parking, 5 pools, 4 tennis courts, 4 jacuzzis, economically priced. pet friendly, 2 miles from irvine, 1 mile from South Coast Plaza, etc. 2B1B 905 sq ft, 180 sq ft rear balcony, 60 sq ft front balcony, remodeled kitchen, hardwood floors. 2 parking spots. rental available - michaeltquach@yahoo.com read more

Can't agree more with other Yelpers. This place has gone downhill fast. 1.) Cockroaches the size of mice. It is literally infested. Village 3 is straight out of a horror movie 2.) Parking is atrocious. What possessed them to repave the parking lot and promise it would be done by July 17 is beyond me. Its a nightmare. I havent seen a tow truck in months they used to be here taking care of business so something must have happened. Homeless people sneak in during the afternoon of the exit gate closer to Bristol as cars are leaving then roam the trash cans. 3.) HOA president Kathy might as well have "I Love Trump" tattooed on her forehead always trying to engage in political convos that we dont care to hear about. Your President lost get over it. 4.) Security is worthless for the most part. I don't feel safe with security being 135 lbs or being under 5'7. You arent hindering anyone from doing something shady. 2 exceptions are the middle Eastern guy who works mornings and takes no crap from anyone and the AA guy with glasses at night who looks like the Green Mile. They constantly patrol while others have earbuds in. 5.) The spas and pools need a major facelift. Its not the 70s if I saw Marcia Brady sunbathing out there I wouldnt be surprised and speaking of the pool there are always loud teens every weekend at 9 PM. Excited to move back to Anaheim read more

Do not buy a condo here or sign a lease for an apartment. The HOA board is corrupt. $540 for nothing. The amenities are in decline and the HOA does nothing to fix the problem. They cause more problems then they fix, harass residents, hire security who do the bare minimum, and shut off your water every other week. The most corrupt HOA in Orange County. Please heed my warning. Mind you we pay this HOA $540 in Santa Ana not Dana Point or Laguna Beach, Santa Ana!! Stay far, far, away! read more

I've lived here for 5 years and have mostly enjoyed living here. they recently raised the monthly HOA dues to $540 ( which is steep even compared to Newport beach.) The laundry rooms are now being taped off and broken down on a regular basis and the water is turned off VERY frequently for unclear reasons. My porch lights were broken for 5 weeks and I had to call and email 7 times to get a response. Now the pools are frequently reported as broken? The walkway cement has not been patched in 5 years. It's very odd to raise the HOA fees by one hundred dollars a month as the complex declines read more

Overall nice grounds and my condo has a nice layout- super spacious, however I feel like I totally got a lemon. It's my fault I didn't read the YELP reviews before me and I know better! Had to be out of my place and was letting the fear of not finding a budget friendly place in time take over. My landlord is super nice but failed to mention ALL the HOA rules and regulations as well as the MAJOR cockroach infestation. When I moved in my place was not freshly painted and there were still holes in the wall. Since these are condos it depends on who the owners are- maybe you'll get lucky on a super remodeled unit. I've been in my place less than a week and have not only had to deal with these dirty pests and infestation, but someone also tried to break in through my bedroom window. So friends, please take my advice and think twice about this place. If you do decide to move in be prepared and I suggest you take all the security measures: - placing poles behind sliding doors/windows - installing a metal lock screen door over the front door - invest in renter's insurance Oh and be prepared that your car insurance may go up- mine went up $200, it depends on the city you previously came from, but that's just a tip if you are considering moving to Santa Ana. read more

Do not stay here. Rip off. Reasons: 1. Entire complex is completely COCKROACH INFESTED! ( One to two inches long... Some even have WINGS!!!) ... We are OCD neatfreaks, asian, take-off-shoes household. My girlfriend would scream if there was a crumb on the floor. No matter how clean we are, we keep getting jurassic park sized roaches coming into the apartment at all hours during the day and night. Everytime I would have to kill one I would be extremely depressed that I would even have to deal with them in the first place.... We paid 2,400 for a two bedroom, what a rip off. We would inform the landlord, and he would just be like..."What roaches..its clean.." We would fumigate... Doesn't matter... All the apartments are connected and the landscaping is set up like a jungle... The gardeners come and trim the hedges, and cut the grass, but really what they should be doing is spraying insecticide all around the perimeters... Even if they did that, we can still hear them running around the walls at night... This alone is reason to avoid this place at all costs. We could have stayed at a nicer place in Irvine, or Costa Mesa, Even Newport Beach or even Fountain Valley for cheaper and it would have been better. 2. The parking is OVERCROWDED and difficult to procure.... The HOA office, will request that you make an appointment, and hassle you bring your landlord with you in order get a parking spot... if there is any... If there isn't you only get a thirty day parking pass... when this runs out.. if you have to park outside the neighborhood, where you would be subject to parking tickets since most of the streets are permit only.... Good luck waking up in the morning to find parking tickets on your window... Oh yea, if your 30 days pass runs out, you will be towed if you try to park in your own neighborhood, and although some security guard are nice, there are some in the night crew who are itching to tow some cars..... Good luck with that. 3. The entire place is in a state of disrepair... I cant believe this place charges $400 for HOA fees ( oh by the way, HOA talks down to you whenever possible) ... With that much money coming in you think they would be able to replace their 1960's gym, at the very least. All the apartments are very old....I literally left as soon as I had an opportunity... Long story short... the HOA staff/board members.../Whatever they're called.... clearly dont do anything with the HOA money but shove it down their pockets... its clearly obvious... look at how disgusting this place is,..... 4. Cobwebs everywhere.... Holy crap.... if you have arachnophobia, dont come here.... I always somehow manage to walk through a huge spiderweb every time I go out to walk my dog... This place is just depressing..... Last thing I want to do after a long day of work is dodge cobwebs like Indiana Jones on a day-to-day basis. Avoid this place at all costs. I wouldn't even bother investing in a property in here... its overpriced.... Whatever they charge... look elsewhere. read more

Past week has been bad! Roaches everywhere! Started killing them in my interior! All comming from 1030 101! Total infestation that HOA has been slow to address, they sprayed the exterior during the week but all roaches are comming from interior of unit and are spreading fast! As far as the laundry room 150 ft away on separate bldg! read more

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I'm a longtime owner and former resident of MacArthur Village. I've held on to this investment because I think MacArthur Village has something different to offer in the South Coast Metro area. I've never had a problem renting it out, so that speaks for itself. I've seen comments indicating it's outdated, but it depends on the unit. I've installed granite countertops, stainless steel appliances, new carpeting, new cabinets, new floor tile and a new shower enclosure in the kitchen and bathroom respectively over the past few years. Like most real estate, you have to go and see for yourself. What is true is the units are generally roomy (mine is 2 bedrooms and 935 sq ft), with a vaulted living room ceiling, walk-in master bedroom closet and walk-in pantry in the kitchen. Front balcony is shared with one neighbor, and rear view looks out on a courtyard with trees and a barbecue. Some units aren't that good, and some are better. The amenities are typical, but what's nice is the relatively low density (two stories), well-maintained landscaping and security of a gated community with a 24/7 guard. That costs the owners a lot, but it means peace of mind not available with an automated gate or no gate. The other plus is enjoying a garden apartment lifestyle within blocks of the commercial and cultural epicenter of OC - South Coast Plaza. Recent construction in the area is generally higher density, noisier, more expensive and possibly less secure. So, it depends on what you're looking for. read more

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Ridiculous parking rules and they make it extremely hard for me to have visitors over. Even when I have properly registered their names, the security guards, or bouncers as I like to call them, still don't let them in. I have to call security every time who lecture me about inputting visitor names with management, which I do. The system is not efficient at all. Renters or owners should just be able to register visitor names with security right from the start without having management involved. Just cut out any possible reasons for things getting lost in translation. This place is an absolute joke. The manager Kathy, is one of the most disrespectful person's that I have ever spoken with, not even met, just talked to. Repeatedly hangs up the phone while I am mid convo. I've never talked to such an unqualified manager/board member before. I feel almost discriminated against. Cannot wait to sell this unit and be gone with this community, but then I'd just be putting some unwitting person in this prison as well. read more

I am a long time owner in MacArthur Village and just read the different reviews about this condominium association (those are not apartments as some reviews suggest). It appears that most reviews do complain about issues where the residents have had negative experiences with parking, roaches, etc. Each condominium is owned independently. Roaches, like anywhere else, is a matter that needs to be handled and treated in the unit itself and surrounding units by communicating with neighbors to eradicate the issue. MacArthur Village condominiums are far from being all infested with roaches as the reviews seem to suggest! This community was built at a time when land was inexpensive. The builder spread out the units over many acres. They allowed for an incredible amount of guest/open space parking spots in the community. It is now impossible to find so many parking spots in any newly built community. The residents complaining about parking in MacArthur Village most probably did not respect the simple rules from the condo association. They decided to vent about their "unfair treatment" on social media. Just a last comment about a recent review from Sherry (12/8/2018). It appears she worked with a property manager (Annette) who is absolutely not related to MacArthur Village. The onsite managers at MacArthur Village are Kim and Linda. I think she is referring to someone who managed condominiums for rent and does have her own professional office, which is unelated to MacArthur Village. Please do not hesitate to contact me by sending me a message on Yelp for any further clarifications or doubts you may have in reading reviews about that condominium association. read more

There is a lot of misinformation in these reviews, I don't think most people realize that Macarthur Village is a Condo Community with a Homeowners Association, not an apartment complex. So for renting, your experience is going to be unique, as every single condo has a different owner. For owners or perspective owners. Here is the good and the bad, from an owner at Macarthur Village. The 15 second review is, for anything in OC in the $200k (1 Bdrm) to $350k (2 bdrm) range, you will not find a better option. I was at "The Marke" prior to living here, super fancy, super nice apartments; but I own this place and pay $500/month less even when you factor in taxes and HOA's. The GREAT is location, it's 3 minutes to the freeway, 5 minutes to a ton of great restaurants, 10 minutes to downtown Santa Ana. The walkability is extremely high; Trade Joes, Target, Vons, In & Out, Chase, Wells Fargo, Starbucks, PizzaRev, Buffalo Wild Wings, Sushi, Big O Tires (I drop my car off and walk home in 3 min), all within a 5-minute walk. I can go to Trader Joes and back in 10 minutes on my bike. Walking to Segerstrom Center for the Arts is 15 minutes. I walk my dog to the park almost every day and from my front door to him chasing tennis balls in the park is about 7 minutes. This is the best thing and this alone made me very happy to buy. The Good is pretty solid. The HOA fees are very reasonable (Under $300/month) and the Association actual does good things and communicates! My last place HOA's were $425+ a month and it was nearly impossible to get ahold of them. The HOA is constantly doing work around the complex and reviewing budgets, they spend in the right places. The grounds are not brand new, but are very well maintained. The Trees/Foliage are really quite nice and are very well kept up. The variety of trees is actually quite impressive. There is a good balance of rules and freedom with what you want to do with your outdoor area, which is great. This place is very quiet. I've been in SoCal for over 10 years and this is the first place that I have slept with windows open at night because you can't hear cars/people. This part will greatly vary based on your location, I'm towards the back and it's super quiet. Neighbors again, will vary. Mine are all nice and quiet. People are always friendly. The demographic ranges, it's actually a really nice cultural and generational mix. Lots of families, lots of pets, and I've never once had any issue with any of my neighbors. Security & Safety. This has improved quite a bit, there was a change in leadership in the HOA and they re-did the security staffing. This has made a big improvement. There used to be way more cars broken into and way more people sneaking in through the side gates to scope the places. Nothing dangerous, just the annoying reality of city life. Well... the new security team has really cleaned this up. I haven't seen anyone suspicious in over 6 months. I'm constantly seeing security guards on bikes/foot or in cars constantly walking the premise. It's been really nice and a big improvement. The quality of condo will change dramatically from one home to the next, as they are all owned by individuals. I've seen some that are in terrible condition, others I've found are impeccable. They are generally priced appropriately based on condition. The big downside is Laundry. When these units were built, they did not plan/build with unit specific washers/dryers in mind. I've seen a lot of people have put washers/dryers outside, it's an okay option. About the bad reviews... Two factors to keep in mind 1) As stated at the beginning, the bad reviews are not from owners and mostly are complaints about the person renting the condo. 2) There was a change in both the HOA leadership and the property management in late 2015. Since then there have been massive improvements. Everything from lack of security, to painting, to pest control has gone from bad to good. This place has really turned around from 2015 to 2016. All in all, I am very happy to be part of this very friendly, clean community; you won't find a better value or location and all signs point to it continuing to get better. read more

My family has been living here for over 20 years. We used to love living here, up until now. The complex is outdated and they don't take care of the grass/plants like they used to. Some major cons of living here are 1. Cockroach infested!! They are huge and come out especially during the summer all over the side walks and no matter how much you clean they will go inside your condo. 2. This place is filled with Karen's! and the the management and security won't do anything about it. I as well as other neighbors have made multiple complaints about my loud racist downstairs neighbor, she constantly yells, screams, and slams her doors all the time. She will start yelling at 7 am talking about how much she hates Mexicans and plans to call ICE on all of them. Can you imagine how disturbing it is to come wake up to some crazy lady yelling!! She will not control her dogs and encourage them to bark at everyone and get mad when you ask her to. I have send emails to the management who has done nothing!! But send a letter to her which didn't do anything! 3. The parking is terrible! There is hardly any available spaces. This makes it a pain to have any guests over. 4. The washing machines always break down or they don't work properly. read more

I don't live here (my boyfriend does), but I've been here enough times to get a good feel for the place. Since your experience here will depend on your landlord/neighbors/surroundings, your satisfaction will be the luck of your draw. My boyfriend's place is not infested with cockroaches, but it is rather out dated. He lives in a "2-bedroom" apartment for around $1300 (so cheap!). What he and his roommate didn't realize upon moving in is that the unit is actually supposed to be a 1-bedroom that the landlord converted it into a 2-bedroom (I see why it's so cheap now...). The carpet is old, the kitchen has old dark floors/cabinets/counters, dirty blinds, and dirty screens/windows. His place is in "Village 2" which is on the back-end of the complex. You can see another complex, South Coast Raquet Club, from his window. While MacArthur Village is quiet for the most part (except for quinceaneras on the weekends and annoying yapping dogs), the tenants at the South Coast Raquet Club remind me of bros/trailer trash. They blast loud music and rev their F-150s in the middle of the night. All of this can be heard from my bf's room. The grounds are OK. A good amount of trees and plants around to make the place look nice. There is an abundance of snails that come out at night though. Nothing to really complain about, but there is a lot of them. Sometimes I'll see coyotes and possums at night, which is alarming. Certain trash cans/corners have a terrible stench, but it is nice for the most part. There are tennis courts, pools, and ample parking. There is also a tiny gym; so tiny, it is hardly worth mentioning. Community laundry rooms with fairly new machines. Haven't had any problems with clothes being stolen. One of the good things about this place is the location. I basically spend all of my time in this area. (South Coast Metro, Irvine, Costa Mesa). Very convenient location with access to tons of shopping, restaurants, and entertainment. I like that there are guards, too. Makes me feel more secure. They are all very nice. I come visit my boyfriend at least 4x/week, and the guards always recognize me and give me a smile. Maybe it's because I'm a girl? One of the WORSE things about this place is exiting. Try turning left out of the complex during a normal time (basically any time in the morning to go to work, anytime after work, and any time during the weekend). MacArthur is a extremely busy street with people racing down it. With no median lane, it is almost impossible to make a left turn. While the place isn't terrible, I'd say that 2-stars is accurate. "Meh. I've experienced better." read more

I recently moved here and it's going on 3 weeks. I like the overall layout of the complex, amenities, and it's pretty quiet considering it's on a very busy cross-street. I also agree with Jamesdon that the HOA rules are pretty ridiculous. I went to go get a parking permit for my second vehicle, and they won't issue it to me until both my cars have the MacArthur Village address registered with the DMV. Why should my car be registered with that address if I'm only going to be living here for a year and when I move I won't get my registration notice for both cars? It's just one more bill I'll have to hunt down and it's a major incovenience. My second complaint... WhyTF are there roaches? I've never left any food out and am extremely clean. My friends joke around because it's borderline OCD on how everything I own is always new looking because of how clean I keep things. I believe this place has a really bad infestation of roaches because even when I went to put stuff in my locker located in my carport, roaches scattered when I opened it up. I wasn't going to put anything in that storage now. Why would I? Also, I have to pay to have the exterminator come out since I'm the tenant! Can't believe I have to live and pay rent for a year when the roaches get to live in my condo for free! UGH! SO gross! read more

I've been  living at Macarthur Village for almost 2 years now and completely love it here. I'm recently married for 3 months however, when I first moved in, I was living by myself. At the time, my wife (girlfriend then) comes over quite often and spends the night so I decided to register  her for a parking permit and gate transponder. As of August 29 - 30, 2015, Macarthur Village decided to change out old gate transponder to new one. During this change my wife did not get a new gate transponder because her name was not on the rental agreement  therefore is not a resident. The following day I spoke to the Front Gate Guard to see what her options  are and it turns out that he is not allowed to issue her an overnight pass because: 1. She's registered as a resident (even though Tina Stephens said that she's not a resident) 2. She received more than 30 overnight passes and cannot receive any more because she's now considered as a resident. I'm confused with #2 because according to the Owner Information, Rules, & Regulations, a guest is considered as a resident if he/she stays for 30 consecutive days and I understand that residents are not allow parking passes. If the office is refusing to issue my wife a gate transponder because she's not a resident therefore making her a guest and the front guard is refusing to issue her an overnight pass because she's a resident. As of tonight, we learned that Tina have specifically given instructions to the front gate to block my wife from getting access to the complex and specifically my wife only regardless of whether or not this this follows the contractual regulations and there's nothing that they can do about it.   It feels like this is a personal attack and abuse of power rather than someone just trying to enforce the rule fairly.   This is extremely unprofessional in addition to being illegal. read more

My car was towed from in front of my apartment... I guess in MacArthur Village you are not allowed to forget your car in the open ever! Not even a notice just boom gone! To the tune of 220.00 Nice way to treat the residents...how about a citation no let's see 220.00 to get it out of impound loosing a half a day of work finding a way to the lot... We are human sometimes we forget! This place can go straight to hell... I will not renew my lease nor will I recommend to anyone else. read more

I was having breakfast out on my balcony this morning and something fluttered down into my food. I thought it was butterfly or leaf from the tree. Looked down and it was a ROACH. I screamed bloody murder, my neighbor came running out and it ran off the table and onto my dog's paw and even he freaked out because it was the size of his paw. Pretty much lost my appetite and... guess I can't eat breakfast on my balcony anymore. read more

Apartment 151 in village 4, 2b/2b, is a cockroach, flea, and mold infested residents. The landlord hasn't updated for a long time. Everything is broken or falling apart. The current tenant, brother (who lives in the living room couch, everyday), and their 3 dogs will charge more than half the total rent. It's not worth it, trust. The main tenant has a problem with lying, compulsively. She'll take advantage and try to keep your deposit by making up stories about not cleaning after move out. Also, lies about rent, utilities, and just about anything for no real reason. I wouldn't recommend living here to anyone. Also, the HOA association is run by a power hungry tyrant. She uses the security guards as her minions to hand out citations to people for whatever she wants. She has held on to her position with a technicality in the voting rules. She won't be going anywhere anytime soon. On the plus side. The weather is great. Rents are cheap for the area. 24/7 security. Lots of stores near by. My advice. Keep looking. The shelf life for this place is short. read more

Been here since 1994. It's been a good place for me so far. Personally I think Kathy is good. She does own here unlike most people here probably. If you are a owner don't you want to have your investment taken care of? So of course she wants rules followed. Probably could change out some of the parking curbs. Maybe update a few of the BBQ's. Washers and Dryers are broken lots of time but they come right out and fix them. I think we are due for some new ones. Problem with them taking my card to wash. I have recommended friends move here. The outside could use some pest extermination. It used to be bad but has gotten lots better. So much as far as green areas around though. The Tennis court needs a bit of help but nice courts. It's difficult to do I'm sure but a need for a more community feeling here would be nice. Maybe a meet your neighbors on a Saturday morning would be nice. Get a free water and say hi to each other. Pick up some litter together and be a actual community. Some very nice people here I'm sure. read more

I have lived here since 2014. Its important to note, these are individually owned condos, not apartments. The quality of the unit is based on how much time and money the owner has put into it. I'm not an owner, I'm renting from a family member... The Complex: I have never used the pool, so no comment. I hate using the weight room because of ONE security gaurd that bothers me every time I have used the gym for 3 years. He always comes up to me while I working out to ask which apartment I live in (sometimes he writes it down). Every time, even if he said good morning to me 15 minutes earlier while I was on my patio. He is the only guard who ever comes in and it made me uncomfortable enough to actually buy a gym membership. They have changed security a couple of times since I've lived here, but the creepy guy always manages to stay. I wouldn't say it's quite but I've had a string of terrible neighbors and live right by the community center which gets rented out for parties all the time. Other reviews are pretty mixed about bugs. They spray for bugs regularly, but there are a lot of plants in the complex, which means bugs. I see cockroaches all the time outside. We get quite a few inside too, but our unit has TERRIBLE insulation so it's easier for them to get in. If the unit is in better shape, you probably see less of them inside, but they are definitely present. Laundry: several laundry rooms available with multiple washer/dryers. However, at least one is usually broken(they only work with liquid soap, which apparently none of my neighbors have.) Also any time I try to use the hot water setting, the machines stop mid cycle. Parking: Not terrible, one assigned spot. The open spaces are free for second vehicles and guests. You can always find a place to park, but it might not be as close to your unit as you'd like. Still loads better than most apt parking. Your guest need to be on a list or called in to security. The list is easily managed online. Driving: It is very close to both the 55 and the 405, which also means terrible traffic at the wrong time of day and making a left out of the complex has caused several accidents. There are lots of places to eat and shop within walking distance (vons/Ross/target/trader Joe's/tons of fast good), but walking means you will always be approached by homeless people, be prepared for that. read more

I decided to purchase a condo in MacArthur Village because it is gated, the complex is well maintained, it is quiet, pet friendly and you can't beat its location. It is super close to everything you need, Trader Joe's, Target, In-N-Out, Grocery Stores, Shopping malls like South Coast Plaza, Segerstrom Center of the Arts, close to the 405 and 55 freeways...Just too many reasons to list. I have owned a condo in Macarthur Village for about 3 years and every time I have an issue I talk to Tina or Kim and they gladly listen and usually have someone take a look at the problem in less than 24 hours. I've been to several board meetings and have found that the board does listen and will work with you to solve your problem as much as they can. They do not take sides, are very competent and willing to help. The landscaping company does a good job, plenty of green areas, trees and plants. The security guards overall are doing a good job in keeping the place safe and making sure that all people, owners and renters comply with the rules. It is a big complex to manage, that I am sure there will be a few complaints, but if you follow the rules you should rarely have any problems. It all boils down to social and personal responsibility. Tennis courts and basketball court are in very good condition, the pools are always kept very clean. The gym was just recently upgraded with new equipment, it is small but it has everything you need for a good workout. The laundry rooms are conveniently located and in good working condition. My only negative feedback is that I wish the ceilings/2nd floors and dividing walls had some type of soundproof, or that the rules would change to only allow carpet on second floor units and not allow hardwood or laminate floors, the noise form 2nd floor units can be somewhat annoying. Overall, MacArthur Village is a good place to live. Like I said, it is quiet, maintained properly and very well located. read more

I have lived in MacArthur Village for over 18 years. I loved it so much that I bought a place five years ago. You can't beat the location Location Location!!! I walk to the Gym, Mall, Restaurants, Movies. There's a Starbucks, Trader Joe's, Vons, & Chick-Fil-A across the street. You are so centrally located with access to John Wayne Airport only 1.5 miles away ($5 Lyft), and only 15 min drive to the Beach. LOVE LOVE LOVE!! read more

3 stars only because one particular security guard gives my siblings and me such a hard time. All of the guards are super chill and friendly, except for the man in the traditional headwear. He has harassed my partner and siblings and I, countless times, asking us what village and condo number we're in. We were in the main pool, playing Marco Polo with my 11/13 year old brothers, and he told us to keep the noise down (on a Saturday afternoon). We said okay, packed our things, and moved to village 1's pool. And continued to play our game. He comes again to that pool, asks the lady that was sitting there if we were being too loud and bothering her. She yells at him telling him we have kids and to leave us alone. It made us feel as though we couldn't even play in the pool!! Second encounter with him, was when my partner and I were coming into the complex and he checked my parking pass and said we had to get a new one (even though I live here!!) he asked again what village and number we lived in. Third encounter was at the main pool again, where my partner and younger brother were swimming, he comes up to us, and asks if our stuff was on two of the tables by the BBQ. We said no, he takes a pen out, asks us where we live and writes it on his hand.. tell me why he needed to write that down?!! I don't understand. He comes back an hour later, comes up to us, and asks if our stuff was still here.. he mumbles something to himself, and walks away. My family and I are so tired of being harassed by him. We've only been here for three weeks, and he won't leave us alone. Get a better security guard. Other than that, the complex is great. The main pool is heated all year round, with a volleyball net, basketball court, and jacuzzi. There's a gym with pretty great equipment that's open all the time, and tennis courts to play during available hours. 24/hr security at the front gate(which with the security guards that do their job appropriately, is a great plus). The only other thing that really sucks is the amount of cockroaches that are around the pool and walkways at night. So if you're not good with bugs, or have a 0 tolerance for harassment and bullshit, then be prepared for a rough ride read more

This is the first residence I have owned myself. My Wife and I purchased when H.O.A. fees were $285 dollars, it is almost $500 now. The environment is great! Trees, Spas, Tennis courts. Great. Fairly well kept. When we had several Roach issues, they treated our area. There were problems with Termites in several places in the area, including our internal ceiling. We had Terminix come out and handle the interior. Property is having roofs repaired after recent rain, immediate response. For the years we've owned property, there has been a local dog that barks every hour of the day, and night. After complaining to the previously mentioned office staff we were told "We will take care of it." Never done. I was told to keep a record of incidences, and submit to H.O.A, and Property management. I submitted it today, to the office, sealed in a closed envelope with my H.O.A. payment. If it is received by the H.O.A. without the complaint, I will raise hell with the owners that they have an individual invading on my privacy. If this were done through Postage, I would file a complaint with the federal government. But, I am trying to effectively deal with this in a professional manner without excessive dealings of law enforcement or legal confrontation. I really hope I do not regret my first property purchased! If there are further compaintants, Please do all you can to help us all settle this problem with the property our homes are on!!!! It is a great place! read more

I live here for about two months until I left the complex.. I put in my notice I was leaving on the 15th meanwhile I still had a week or so.. and there was loud banging on my door- I was in the restroom and my 3 month old was asleep. It was a man in blue at 12 noon.. He didn't give me a chance to get to the door and he jumped in my patio . He was trying to look in through my glass door and trying to get in.. . I didn't open up cause I was terrified on who he was.. I was very upset and nervous . The visitor parking is really annoying , your visitors need to be on a "list" and can't get an overnight pass til after 5-6 pm .. Cause the lazy ass old guys in the morning tell you "no it's still okay til 10" I appreciate all the afternoon / night guards! read more

I have been living here for almost 2 miserable years!! If it wasn't for the neighbors and rent I would of beg my husband to move sooner!! First village 3 has infestation of cockroaches, rats, possums, raccoon"s, plus we cannot leave out cats! the cockroaches are mainly in the summer and even if you are a neat freak it doesn't help they come in. So you need to buy your insecticide or read your contract and look at the page where they say if you need spraying for cockroaches they charge 20 dollars. Raccoon's run mostly in our area but here and there you run into a possum(S) The cats well they roam everywhere and sometimes you hear them fight occasionally for territory. Now the rats have pooped everywhere outside. The stench of rat pee is notice as well as raccoon's since I live at the second floor.At 10 pm-5 am the raccoon's use the roof as their playground as well as where they do their business! Second I have kids so of course I have see what a safety hazards raccoon's are. The raccoon's have ringworm's that can be airborne and humans can catch it. but the association office is not helpful. Ill get to the office later. The rats have gotten inside my neighbors condo and not because of the door being opened but the screen door chewed into a whole and got in. My neighbor told the association but they said it was their problem since it was inside! That's not all my other neighbor was cleaning her back yard and rat poop! The association told her it was her problem or the landlords! It's funny because the association has to fix outside problems but I guess they pick and choose which they want! Not to mention that they leave up to 2 or 1 hour early! Not making this up because I was going to reload my wash card when at 4 pm (no special holiday or event) it was closed! Yes, good thing I didn't put clothes to wash first otherwise I wouldn't been able to dry them! Of course they do have credit card machines outside available but you never know! So I rather stay with cash for this. Oh not to mention the machine only chooses clean and new bills. Though recently like a week ago they actually got a new one! The funny thing, it didn't work when I tried using it. What I thought was worst,was that another lady came in and she had her clothes in the washer. So she couldn't dry them. If you try to dry your clothes outside you will get a warning from the guards! Not to mention if you complain you have to talk to Tina the manager. The only bad thing is that she comes and goes whenever! So if you have an important issue well sorry folks she won't be in till certain day and time! so if you work, Darn! Its going to be tough for Tina the manager to get to you unless her coworkers help you so you wont complain or get mad! The office doesn't do anything unless flocks of people do complain in writing! Besides being unprofessional, and not helpful! what use is it to have an office if nothing is resolved. Third they do have a clubhouse overlooking a beautiful pool and basketball court! To have a party at the club house you must pay a deposit of 400 dollars, warning don't move anything because if you do you might get a ticket saying that you scratched or ruin their property! oh the pool so nice in summer and sharing it with other people and cockroaches, yes you will see them int the afternoon! Oh the roaches fly too so be aware!! Their are other pools but I pretty much am disgusted if roaches are enjoying them too!! If you don't like to see or smell animal feces well hate to mention it but not all people pick up their dogs feces. There is 2 car parking. One assign to you and the other can park wherever except for the office reserved parking! If you are late you might park on the other side of the parking spaces available. Not to mention starting on Friday is when it's so crowded that you might circle for hours finding one! So good luck! Oh the security is 24 hours but in reality they let in some not so good of a crowd kind of people. Yes you will see cops here and there. Yes their has been fires. Yes if don't lock your car, you will get robbed and no the security guards are not here to defend the public they are just guards who give tickets, warnings, and citations. If you want to deal with all this dilemma, well be my guest its your money and health! Sorry to mention this but if you do plan to live here you must close your windows and sliding door when its dark otherwise you will get more roaches than what you bargain for!! If you do complain you will get a ridiculous citation! Not to mention how theirs this guy who roams around with his golf cart fixing problems around the complex. I would like to say he does something but he takes breaks here and their and chit chats with people!! if you ask if he can fix something outside of your place, he can't until its filed I am not trying to make MacArthur village horrible it is!!! So if you homeowners care to fix your association I suggest doing research and start fresh!! read more

Amazing. Not in a good way. I am not there now but I lived onsite in the 1030 area and managed 70 condos for one owner some time ago. WOW. If this many people complain, there must be some truth to the reviews. A lot of overzealous but not effective interference. I'm sorry to see a curiosity about the place I used to be, has become... this. read more

The community itself has a jail like vibe! Camera's EVERYWHERE but I guess ok for safety. Towing is no joke here either! I was only here for one month and a half... The WHOLE duration of my stay was complicated and I was in total misery! Reading reviews in regards to the manager Tina, I would like to actually write a POSITIVE review on her! So here it goes... Unfortunately, I was the victim of a scam from the address 1000 unit 148. The tenant living there was Inocencia Cruz, she was evicted from the owner Magda Salamar back in January. I moved into the unit the very last week of January, as Inocencia was moving out, I was told that she was the owner but that she was signing over the contract to her parents Rosalia Neito and George Marcelo Cruz. Her parents would harass me for the rent long before it was due and every question that I had regarding parking permits and visitors' passes were ignored. It wasn't until a week ago there was an eviction notice on the door for Inocencia. We only had four days to vacate the unit before the sheriffs came out! ARE YOU FUCKING KIDDING ME????? I went to Tina's office, showed her the eviction notice in tears and explained EVERYTHING! She listened to all the little details and even called the REAL owner on my behalf. She was VERY empathetic to my situation and genuinely helped me to the very best of her ability. Had it not been for Tina, all of my things would have remained locked inside the complex and kept by the sheriff. I tried to reason with the owner Magda in regards to putting me on the visitor's list so that I can vacate but of course she was being difficult! So, THANK YOU TINA, for helping me the moment I came to your office in tears to the very bitter last final hour in that shit hole of a unit! People need to understand that these units are individually owned. Tina can only do so much in regards to complaints that should be directly brought up with the owner of the unit. There is a HUGE roach infestation and although my husband and I fumigated every other day, the roaches are VERY aggressive and they NEVER went away! I even lined the WHOLE unit with boric acid and they still managed to survive that!!!! One of the neighbors filed noise complaint on us TWICE, yet they grow marijuana on their porch. Tina gets five stars, MacArthur Village gets zero! read more

My first year and a half was excellent here. Once the new HOA took over the following year and a half went south. My notes on why I no longer like MacArthur Village: 1.) To start, the security is worthless. They are always on their phones, always have headphones in, sometimes asleep, and do not acknowledge residents when entering and exiting the property. There have been several occasions when homeless have been on the property dumpster diving and such. In addition, the security is extremely lazy and show zero compassion for tenants. For example, when the new HOA started towing for no reason, my friend had been towed minutes after being issued a parking pass and speaking to myself and my friend. Not to mention, the parking pass was ON THE DASHBOARD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I always make sure security knows who I am so that if there is an emergency I can be helped immediately. The security used to actually use the clipboard for signing guests in that has ALL OF THE GUEST AND TENANT INFORMATION to contact the tenant for any issues. Now they give responses like that takes too long. If you are sitting on your phone not taking charge of everything within sight or hearing, you have ample amount of time to make a call that will take at most 30 seconds. 2.) The pests are insane. Roaches inside and outside of the property. We never had the problem inside until a year ago. They are the German Cockroaches that will infiltrate all of your electronics. I do believe this was due to a tenant that moved in by our unit who brought them with; however, I have found that several buildings have the same issue. At night in the summer the outside is crawling with MASSIVE roaches. In addition, the bushes never get trimmed, maybe once every three months. There are always a ton of spiders in the bushes due to lack of landscaping pretty much all year round. Anytime the temperature dips they move inside the units. 3.) The landscaping is awful. Be prepared to have your vehicle covered in sap and leaves. It seems like the only trees that are trimmed are the trees by the guard house (upon entry of the property.... don't be fooled). 4.) A lot of domestic disputes and law enforcement visits. when calling security to report things, they don't take you serious which is extremely alarming as it is their job to adhere to disturbances and problems regarding safety. 6.) The HOA has ties to the towing company that tows... 7.) Lastly, if there is no parking and you are a resident, you get completely screwed and must risk being towed by parking offsite. In addition, the wopping 30 overnight passes per guest for the year which do not reset at the end of the year is a load. If you use an overnight on December 1st 2018 the overnight resets December 1st 2019.... your overnights reset per overnight on the same day in the following year. That is the dumbest thing I have ever heard in the history of hearing anything. My PROS about the property: 1.) A ton of pools and hot tubs 2.) amount of parking available; however, during busy times if you have a pass and are a resident, you get completely screwed if there is no parking and must risk being towed by parking offsite. 3.) rent is cheap for some units while other units are higher. Makes negotiating a fair price easier; however, some of the landlords here are delusional. Overall, don't do it. read more

This rating doesn't even deserve a one star at all. I don't even know where to start. I first moved into this place 4 months ago and I have to say half of this was my fault for jumping into a new living situation way too fast without exploring the neighborhood first, talking to the office or getting to know my new roommate. The room was $600 which was a great deal and now I know why. As all of the other reviews have said, the complex is WAY too noisy with dogs barking 24/7. This made me decide to never have dogs again! it sounds like a shelter full of sad dogs. There are also way too many bugs and cockroaches. The first week I found about 3-4 cockroaches outside and the first two nights here I found one on my door!! There had been 3 cockroaches I found in the condo the first month I lived there. The whole complex is old I get that but the people are also very weird. The windows in my bedroom were also cracked in HALF and taped down with duck tape. The office people are not helpful at all. I ask questions and their answers were always "I am sorry I don't know" or "We cannot give out that information". They do not seem very bright or educated. My dad had come over for fathers day along with my sisters family and we did have some beer at the pool and someone had called security on us. The same day I came back to my condo they left a warning notice for use of alcohol at the pool. Now comes the part about my roommate. We both have complete opposite personalities. I am easy going, fun, young, professional and clean. She turned out to be very controlling, weird, secretive, odd and suspicious. She never gave me a copy of the mail key and when she lost her community key she never gave me a new one. She also never gave me the owners contact information which really made the whole thing suspicious as I gave her cash every month and wanted to know where my cash was going. Things started to get remotely uncomfortable with her and suspicious as she always wanted to "talk" like in a business meeting. One night she raised her voice and my boyfriend and I because I left a piece of tuna on the counter top and I also did not inform her on her dogs making an accident in my room before. Her brother also moved in without paying 1/3 rent and basically shut my boyfriend up after him suggesting he should. I then gave her 30 days notice because it was not a normal living situation. Not to mention a couple of weeks ago she put up 3 video cameras in her house!! That drove me to the police station immediately. As for the mail, I finally caught the mail guy twice and she got upset that I didn't "Get her permission to get the mail without her consent". I told her its America, it's a free country and I live here so I have every right to. The list could go on and on. Oh and she has 3 different names. Her apartment is 151 Village 4, and she goes by Yannett Torres, Sandra OR Cheyenne Martinez. I am currently out of here and finally found the owners contact info and spent 25 min on the phone with him and he was not aware of the issues that arose. I grew up in RSM, a very nice city and I don't know why I decided to come live there. read more

As a condo owner, found Nate's comments to be spot on. This is a nice community. There have been many improvements even in the last year. The HOA manages the finances with an eye to the future, as well as keeping monthly dues below $300. The complex has 4 tennis courts, spa, gym, 3 pools, etc. Many of the negative comments I have not found to be true. I have nice and quiet neighbors, as well as living in a quiet area from any traffic. I will say that the laundry has been replaced with all new machines. Wash starts at $1.25, and dryer at .75¢ - affordable. I walk almost everywhere I need to go. South Coast Plaza, Segerstrom, gym, grocery stores, banks, etc.... Got to love Trader Joe's and In n' Out a half a block away! ;) read more

I rented a small studio here for just under one year. In the end, I was so miserable in this complex that I broke my lease early. There were plumbing notices on the door at least every other week, where the water would have to be shut off for the entire day. Not a huge deal if you work 9-5 but if you do anything from home, it's a big inconvenience. There is also a MAJOR cockroach problem. I've never seen anything like it. These bugs are bigger than your thumb and I've witnessed them fly down from ceilings. I felt like I was living in a horror movie. My dogs were scared of them as well. There are supposed to be limits on the amount of animals that can be in a given unit, but there were 3 pitbulls living in the unit next to me. They were locked outside 90% of the time, (which is also supposed to be against the rules here) and they fought and growled constantly. They kept me up at night several times a week. As for the "amenities" the laundry rooms are impossible. Some units had huge families living in them, and they would use the entire room worth of washing machines every day. I frequently took my laundry offsite so I could get it done. The pools are pretty rough. The plastic lounge chairs are falling apart. I've seen diapers tossed by the pool on several occassions and it's just not a relaxing environment. The Guard service could never get my guest list right and would frequently turn away my guests. My Guest would then have to find a place to park offsite, call me, and ask me to call them in to the Guard station. It was pretty embarassing for me. And it wasn't a rare thing. It happened often. All in all, the rent is cheap here, but it's really not worth it. Living in MacArthur Village was the worst 11 months of my entire 29 years living in orange county. Unless you have a huge family you need to pack into a small unit, have a pack of wild dogs that no one else will take, or aren't afraid of mutant cockroaches.... I'd say pass on MacArthur Village. Leaving was the best part of living there. read more

I called the number listed, and the woman said "we don't deal with renters" I said, "so you don't rent out your apartments?" she said they were condos. ... what? I was willing to put up with some cockroaches for a cheap ass apartment. I don't understand after reading the comments why this woman told me they do not rent anything. I even asked her, do you have the number I can call to talk to someone about renting an apartment? she said "no." "ok, what is this place called again?" "macarthur village." ?. that was the conversation in its entirely, minus my opening statement "hi, I was wondering if I could get a price check on a studio apartment?" read more

I lived here since 2013 and I couldn't be happier that I'm moving. I lived in a studio in Village 4, top level. The Pros were the neighbors I had and the rent price, no dog problems or loud neighbors or anything like that. It's very close to all the freeways and has great access to shopping and restaurants, etc. The security guards were nice and it is nice to drive into a gated community. However, MAJOR CONS are: 3-4" flying COCKROACHES everywhere. My roommate and I were finding at least one a week either on our patio or inside, usually the bathroom and right near the patio door. We cleaned constantly and had to keep every possible hole, drain, vent, crack completely sealed throughout the summer and they'd still find a way...I was praying for winter, so at least I wouldn't have to see them. Turning left out of the complex is impossible unless it's mid-day on the weekdays. The cabinets were cheap, wood shavings were all over from opening and closing the drawers. All in all, unless you don't mind busy MacArthur Blvd. or gigantic, flying cockroaches, this place is for you... read more