I had a dead hard drive in my desktop PC for over a year and thought it might cost me a fortune to fix, but zI took it in to the PC/Mac Clinic after talking with Justin, who works on the PC's, He spent all night trying to salvage the data on my dead drive, but it was too far-gone, but since I still wanted to use the computer for music recording and other personal business, he suggested replacing the dead drive with a faster solid-state drive that would be less likely to fail. He also upgraded my Windows 7 to Windows 10 for no extra charge. He completed the work in just 2 days for less than his original estimate. The computer really kicks ass now - super fast with the new drive I was so impressed with his work - I took my HP laptop in the next week and had him swap out the hard drive with a solid-state one(transferring the data to the new drive, he also cleaned up and removed some useless software that was slowing it down and upgraded it also to Windows 10, for less than the estimate When I found a minor issue of noise on the PC and another minor issue on the laptop - I took them both in to have him check them out and he fixed both in 2 days time for no charge. Am I happy with the result? DUH. I would highly recommend their work for any of your PC needs. Oh, and while a lot of businesses are shut down due to this COVID 19 thing -they are open and ready to serve your needs. Thanks, guys for all your help and for doing the work quickly, and basically turning two old computers into "new " ones - I don't even want to think about how much 2 new computers would have cost me. You guys rock! read more

I have been going to the Mac Clinic since before it was a PC Clinic, too, about six years or so. I bought my MacBook Pro there and have been having it maintained and updated, etc. ever since and have had the greatest service experience! Tim, JC, and now Corey are expert technicians and warm, respectful, and friendly guys! They have had patience in teaching me things and explaining what is going on. I must say that I have NEVER had any problems with any of my Apple devices, which include and IPod Shuffle, IPhone5, and IPad Mini, and when I need to do something bigger than I can handle, these guys do it for me to a tee! When we switched out our router for an Apple Time Capsule back-up system and router in one, JC came to our home and hooked up and programmed everything, four Mac computers, two iPhones, and one iPad, then asked if we had a wireless printer, which we did, and even programmed that, too! Above in beyond in just under an hour! I will buy my next Mac laptop from them and keep on going to them for everything related! Great service, great guys!! Susan D. read more

Ryan Wooddisse with the Mac/Pc Clinic in Sedona helped troubleshoot problems on my iMac on June 12, 2024. I brought my iMac to the Clinic. Ryan was knowledgeable, efficient and respectful. The office was busy so he was helping several customers calling in on the phone. We were able to resolve the problem and I was able to take my computer home after our session. I purchased the full copy of Malware so I can scan my iMac every morning. Thank you. I am happy that I have a place I can trust to have support done on my iMac. I worked at the Dept. of Natural Resources in Seattle, WA and supported Macintosh clients at numerous sites. It takes patience doing this type of work and it is important to make the client feel you are listening to them and taking care of their computer issues. Cecilia Carlos read more

My Mac Book Pro went a little crazy when I tried to upgrade the operating system. I was so relieved to find the Mac Clinic in Sedona. Tim patiently listened as I detailed what was going on, as well as several other annoyances. He and his team were great to work with and the ultimate cost of the services and hardware seemed to be much lower than I would have paid back home. I have told several visitors to go to the Mac Clinic here in Sedona if they need anything done with their Apple products. My brother in law took his iPad in, expecting his problem to be a big, expensive deal. Turns out it was simple, they took care of it on the spot. I am a consumer with high expectations and I think the Mac Clinic is deserving of a 5+ grade. read more

These guys are fantastic, thorough, honest, and treated me right (i.e., like I understood the problem they described). I have a vintage MacBook Pro, and have learned the hard way that finding good Mac repair in Flag is well nigh impossible. I finally took my machine to these guys after having been told, in Flag, "It's working!" - then watching my laptop screen go black and run a kernel panic. These guys ran every possible diagnostic, thought the problem was solved, but then caught another kernel panic, and kept the laptop another day to run *more* tests. With that, the problem was located, a part ordered, the laptop fixed--for far less than I've been charged elsewhere. Thank you!! read more

I've been a customer in the past. I'm a Mac user. My first experience was excellent. They cleaned up my old Mac and added memory (bought it in 2015). I was told I would eventually need a new Mac due to operating systems and memory. That day finally came. I bought my new Mac at Apple online and had it delivered. I called to set up an appointment and brought it in July 4th! While the data was being transferred I sat next door to have a coffee and read a book. Within 2 hours the data was transferred. I changed some passwords with Ryan's help. A great experience and I'll never take any computers elsewhere. read more

As hard core Apple users, my husband and I have used Mac Clinic both at the clinic on 89A for training and repairs and at our home where JC set up all our computers, pads, phones, Bluetooth devices and routers to sync. Their prices are not are not cheap, but we have found them to be generous and their work met or exceeded our expectations . Recently, when I felt disappointed at the way our computer repair was handled, Tim stepped in the moment I called in a way that made me want to come back again. We support this local company because they deserve it. read more

I give five stars to the technicians! They are great. Fixed my computer and other equipment on several occasions and am very satisfied with this. However, they have hired a young arrogant receptionist named Laura on some personal power trip who has continually made any interaction extremely frustrating and refuses to convey messages even for a simple question stating one has to pay 75 dollars to even talk with a technician who himself asked me to call back. She's possibly someone's daughter or girlfriend, but she's going to ruin a good business in town. read more

MacClinic enabled me to revive a website I hadn't posted on for quite a while. Ryan helped me solve all the problems I had encountered with a slideshow I had been able to draft onto the website but unable to publish. He guided me through the process step by step, clarifying all the functions I had been unable to get to work, and then coached me as I completed the process myself. In my opinion, if you're having trouble getting your computer to do what you want it to do, I would recommend MacClinic as the solution. read more

Miserable customer service experience from the lady that works the front desk. We had a loose screw on a MacBook and didn't have the special screw driver to simply tighten that ONE screw. She wanted to charge **$110** to tighten the screw!! This after we had just gotten another laptop serviced by them so they already had made money on us. Why she wouldn't simply tighten the screw is beyond me. Horrible. Greedy. Stupid. We will go out of our way to avoid this place in the future. read more

This place is a straight up scam operation. They are the only shop in Sedona, and they are definitely aware of it. If price isn't a concern, this is the place for you. For the rest of us humans, stay away. Their website literally says "Apple Quality at Apple Prices". Oh, really? I'll just take my problem to a real Apple store then. Save yourself the $1000+ price tag they put on every component, and drive to Flagstaff or Phoenix and get an honest evaluation of your problem. read more

These guys are true professionals. I was out of the country and had asked my husband to see if they could speed up my iPad. I neglected to give him a password or any other helpful info. I was in contact less than daily, attempting to recall info that I don't use at all. Couldn't remember any pertinent data. The guys worked hard with minimal info to attain our goal. I finally returned, found the password and peace was restored to the kingdom. Thank you for your patience! read more

I was referred to MacClinic by Apple Tec.support who said the problem I was having was a keyboard issue, not software and since it was brand new, I would most likely need to exchange it. However, Ryan saw the problem in the system settings and it was fixed in 5 min. nothing at all wrong with my keyboard. Ryan was very friendly, knowledgeable and helpful. Hopefully we won't have any more problems, but if we do, I will know who to go to first!!! read more

These people consistently offer the highest quality of customer service, e.g. greeting you quickly upon arrival, & going the extra mile to be sure you leave satisfied!! The techs are highly knowledgeable & efficiently handled troubleshooting my computer (& my IPhone & my IPAD) - - included a tutorial and got me back in business. These people have earned my trust, business and respect. read more

My MacBook Pro was running slow and needed to be cleaned up. I took it to the Mac Clinic and they had it working and in good form within two days. I had tried a computer repair service in town that sends out flyers in the mail and they were expensive and ineffective-Fly by Night! I will always choose Mac Clinic for any further problems or products. read more

As an aging baby boomer, new technology is not my strength. So my new iphone presented a challenge that I was not prepared to face alone. The staff at the Mac Clinic was very attentive, and explained its features in ways that I understood at the time, and still retain! They are very knowledgeable and professional, and I highly recommend them. read more

Got here to my winter home and found my macbook totally unresponsive. I feared the worst, was willing to buy a new one! but they said, no just let us see what the problem is. Well it got fixed totally for a really reasonable price. They knew I was dying to buy a new one just so i could have one, but they did not take advantage of that. read more

I was having some issues with my laptop and it wasn't saving things to storage correctly. I went in and met this amazing guy Ryan. Ryan gave me a quote that was half the price of the repair shop I had gone to previously (in cottonwood) and was able to fix my computer the next day. He was amazing. A real tech guru. read more

I have been going to Mac Clinic for multiple apple products and have always been impressed with the service and the staff. Everything is reasonably priced and the service is great! They also have a great store where you can get all your apple product necessities! Thanks Mac Clinic for being GREAT! read more