I would love to say I was beyond pleased with my experience at this place both times I went. The…read morestaff is outstanding. Dr deSagun was incredible. She explained everything about my cat's condition and how to care for it long term. Unlike vets that my cat had been to in the past, the animals are truly cared for here. I had to come back because unfortunately my cat wasn't thriving and it was his time to be put down. While the experience itself is hard no matter where you go, I was beyond touched by how supportive the entire office was during that painful moment. The staff here are angels. I cannot understand how they have 1 bad review because this place is where i will bring future pets. I'm so happy that my baby got to be handled by a place where they all have pure hearts and souls. While I'm heartbroken for having my future pets come and be seen here since I'm beyond satisfied with the way they are. I've never encountered a pet clinic like this one. If you are looking for a pet clinic that will look out for you and your pet, bring them here because you won't regret it. I sure didn't.

I highly recommend Pet Care Veterinary Services. As an experienced dog owner it is easy to…read morerecognize the states top talent from talking to dog owners across Connecticut. Talent with this Petcare experience specifically addresses Ashley who works as a veterinary assistant. Words to describe her are compassionate, thoughtful, meticulous and highly skilled. When you first meet her she has a calm demeanor putting your mind at ease that your precious pet is in the hands of a true professional. Ashley in and of herself is a good enough reason to use Petcare as your Vet. It just so happens though this post also includes a stellar review for the services offered by Dr. deSagun. We all know Tufts is a great school to become a vet but like with any doctor the importance of how you communicate with clients wins the prize. During COVID of course non contact appointments are the safest option which Petcare adheres to. Within a few minutes of appointment termination Dr. deSagun left a comprehensive one minute and five second summary of Bella's health status. This was our second experience with this doctor. Our first experience was equally as satisfying. Dr. deSagun has all the qualities that Ashley exemplifies as a vet assistant mentioned above. Kim and Lexi also gave us a great reference for a groomer Bows & Bandanas in Farmington to have Bella's nails done. HIGHLY recommend! Stay safe everyone!

We have been clients of the Bloomfield Animal Hospital for more than 30 years, through 5 dogs. The…read moreveterinarians, staff and support team have all been incredible. I cannot imagine where we would have been without their loving care and attention. Dr. Dennis and her team have responded to every emergency and every appointment with grace, care and compassion, not to mention A-List medical care. And the prices have always been fair. Here's to 30 more years.

As said in other reviews, this place has terrible payment practices. My dog needs allergy shots…read moreonce every two months or so and they charge a ridiculous $112 exam fee every time. Additionally, when I took him to get a vaccine booster, they cleaned his ears without running it by me first and then charged me $98 for it. It's great to take care of animals, but to overcharge people time and again is wildly unethical and predatory.

Update 1/15/2026. The care here is excellent but- be aware that this place is very expensive. Make…read moresure to ask for itemized costs first before you agree to treatment. I just took Kira to have an exam and the bill was $505.35. The exam was maximum 10 minutes, it cost $113. She also had blood work done which she didn't need because of the throat diagnosis she was given that has nothing to do with blood values so the vet shouldn't have suggested it. I said yes to the bloodwork, I would have said no if I had known the cost- $392.22. I feel taken advantage of. So- I've learned the lesson that I need to ask for itemized costs first before I agree to any treatment here. ***** 5/21/24 The care Kira has received at VCA has been exemplary. I am glad I can consolidate all her care to one facility- general care, neurology- Kira had back surgery- and emergency.

I am very disappointed in this practice. My dog was referred to the neurologist for seizures in…read more2024. The neurologist was great, very attentive, and asked that I update her via email whenever my pup had a seizure. Then, in May 2025, she took a planned 6-month leave. I found out through an automated email when I wrote to report seizure activity as instructed. There was no backup in place, prescriptions could not be refilled, and I was told to find another neurologist without a referral. I found this to be completely irresponsible and a disservice to their patients. The neurologist is now back from leave, and I have called and not received a response or follow-up. They have likely lost more patients than just us. When I called the emergency line last night for guidance on a particularly bad seizure, I was bluntly told they were at capacity (so don't come in) and to call another ER (the ER they told me to call also could not help me). I have had other good ER experiences at VCA in the past, and do not know what has changed to make good service and care nonexistent. So don't waste your precious time and your pet's care on this practice. Try Piper Memorial in Middletown or Guardian in Brewster, NY.

I don't often post reviews, but The Good Dog Spot is amazing. It has a clean and safe environment…read morewith professional staff who treat their canine guests like family. My puppy, Xander, loves going there.

My two dogs attended daycare here when I was living north of hartford and loved it. They are easy…read moreto communicate with and the dogs always came home happy and tired! I've since moved south of hartford and unfortunately it is too far out of the way for daycare purposes, but we still board our dogs there and they always have a great time. The groomers are also always able to fit them both in for baths when they are boarding which is super appreciated.

This is the best Animal Hospital around! I have been there several times over the last few months…read morewith my new puppy! They treat my Theo like Family. He has seen all 3 Doctors , all amazing. The team is friendly and knowledgeable! Care Club is affordable and I can do all the care he needs with this plan! They also accept my Pet Insurance. No surprises. I wouldn't go anywhere else!

VCA East Hartford likes to make a determination on what to tell you regarding your pet's health…read morebased on if they think you can afford services or not. I've had my cat here for a few years and take her in yearly for skin allergies. I brought her in recently due to a behavioral issue. They gave her a lukewarm physical, said there was nothing wrong with her and then sent me home (because they assumed I couldn't pay for tests). This necessitated me reaching out to them for medication because my cat had an issue with allergies in her ear. I come in to pick it up. The vet tech who literally saw my cat the day before, looked at me, and kept walking (she's rude to boot). Now a few months later when her skin issue returns (since they didn't really address it at her appointment), I look at her records and realize that they gave her a diagnosis of chronic dental disease. Yet they never spoke to me about this at her appointment. Didn't bring it up, didn't tell me what I should be doing to reverse this, zip, nada. And again, because they assumed I couldn't afford services based on the beat up car I drive (because my car runs fine and I'd rather spend money on things I need than cosmetic issues on a car), they told me nothing and this went unaddressed for more than 30 days. The most egregious thing was that they also did this when I brought my senior dog about a year and a half ago. They kept asking me if my dog was "an old 13" and were trying to get me to put him down because he had urinary issue. $1600 surgery later (which I gladly paid) and even with the surgery gave him a prognosis stating that he would most likely past at the end of 2025. Well, we're about close to mid-way 2026 and my dog is fine other than being a 15 year old senior dog. All because they assumed I wouldn't be able to afford a surgery. All this to say that if you're coming here, make sure you drive a brand spanking new car, come dressed to the nines, probably be white (as I'm not), and you'll be A-Okay. If you don't, they won't give you all the relevant medical information for your pets based on their classist preconceptions.

I recently had the worst experience with my cat here. My problem w my cat stemmed from some tooth…read moreor jaw problem. He can only eat so much before he starts to twist his head/mouth. It's obvious there is something wrong w his mouth preventing him from eating and drinking fully. I truly believe these people wanted to just run tests to charge me money. Bc the first thing the vet said was this was going to cost few hundred dollars that I had to pay for right then and there. Never had a health care professional be concerned with payment. That not their responsibility. This was insulting as if she thought I couldn't afford it or money was something that would persuade me not to get my car care. They continued to jab my cat almost 1/2 dozen times trying to draw blood. The vet. She finally had to call a tech in. There were three techs and the vet and they were so cruel to my cat. I will never go back and half mind to call the authorities bc they have a vet who is in capable of handling animals.

Dr. Mahoney and the crew at Connecticut Veterinary are so caring and competent! In addition to…read moreroutine care, our senior dog needed dental surgery recently. The surgical experience really taught me a lot about the veterinary practice. As someone who is new to Connecticut, I wasn't sure which vet to trust. The team was clear with me at every step of the way about what was happening and would happen with my dog's treatment. They explained the pricing and charged me in alignment with their projections. My dog is happy to go to the vet now, which says a lot! Jessica and Carla at the Windsor office are welcoming and helpful.

Our vet recommended bringing our Chihuahua to an opthalmologist because it seemed like he was…read moredeveloping a neurological problem in addition to his glaucoma. Well turns out some of the symptoms were actually being caused by one of the glaucoma medications, and after 6 months turns out he doesn't even have glaucoma! And they are working on a moisturizing drop for his eye. The vets have been super to work with and really great at explaining what they saw and the course of action they want to take and why. I do wish they took CareCredit as you can guys a specialist wasn't exactly cheap, but it was well worth it for my pup.

If I could give this business 6 stars I would. Dr. T is amazing, attentive, answers all my…read morequestions and doesn't rush us, his care for the animals he treats shines though. My boy corneal ulcers (among other issues) to where he wouldn't open his eyes any more. Dr. T explained the whole procedure and what the plan was step by step to get him back to 100% The healing process took a bit of time and the whole team we supportive even answering my emails till 10pm to put my mind at ease, and when he needed to be seen right away the team made room in the schedule to get him in asap. Dr. T also was a breath of fresh air on my wallet. He took the time to explain all the test we "can do" and the tests that were the most revealing for the best cost. I never felt like an unnecessary test was being pushed on me just so the office could profit like I have at other vets. This whole team is full of true professionals that I cannot say enough nice things about.

Dr. Miller is top notch. Compassionate and thorough staff…read more Helped our kitties when an earlier vet threw up their hands and gave up on trying.

Dr. Miller and her staff are amazing! She takes time with you to talk about any issues and tips for…read moreyour cats health. One of my kittens recently had a surgery and they took great care of her. Dr. Miller is available for emergencies...or...well...in my case, a comforting word to assure me my girl was ok. I don't know how she did it, but she made our cat purr, strange right? Purring at a vet? That's all there is to it, she is just magic, and so is her staff. Very clean and organized facility as well; and so nice and quite! I can't say enough about this vet! Best feline vet, hands down.