Was not told about upcoming promotion. So when 12 days after my purchase, I inquired about the free…read moreTV with purchase I was told sorry....other stores would have offered a price adjustment or honored the promo given I missed it by days....do better.

This is a chain furniture and appliances store. It started in the Hamilton area in the 1920's. This…read morenew St. Catharines location soft-opened on 2024-05-03 and grand-opened on 2024-08-02. During the grand opening period, there are free hotdogs and pop/water, catered by Gerard The Hot Dog Man. The hotdog was delicious. All their stores have the same big format, possibly bigger than a large Canadian Tire. There is a big retail store which houses their living room furniture, sleep furniture, and appliances (eg. kitchen), and electronics (eg. exercise machines, massage chairs). They also have furniture that can fit in small apartments/condos. They also have free self-serve hot drinks machine and freshly made popcorn. The popcorn starts 1 hour before the store opening to make the scent of popcorn linger throughout the entire store. There is also a children's playground area to keep them busy while the potential purchases can concentrate on buying (great strategy!). At the other end of the store, there is their outlet store. When discontinuing a product, it goes to this side of the store. All products there are new, but also discounted. The outlet store has a 0% interest 60-month payment plan. The nice thing about this chain is that everyone you deal with is their employee, not any third party, from sales, customer service, to delivery. The sales staff work on commission. You can purchase from any store and have it delivered or picked up from any of their stores. The sales staff are very courteous and pleasant. There store is wheelchair accessible. There are separate male/female/family washrooms, and all of them are wheelchair accessible. There is free parking in their large private parking lot. Review 2024-150

Lied to me and when I called them out on the numerous stories and bullshit I was told that it's my…read morefault as its alot of lies and it's all happened to you ....so kinda looks like it's you I'm told after dropping almost 2 grand at their shit hole of a store .yes I'm livid I called customer service ..joke .and this bitch tells me " too bad you dident have a time machine eh to go back in time to before you came here ..........um say what now then im told its my fault that my bed that was still under warranty mind you and then she said well it was under warranty but now that you bought a new bed you can5 get a free replacement sorry if you had only told us that your bed was still under warranty...wich I did numerous times but I had no idea it was covered up to ten years as nobody told me as I did very clearly explain all this so after being told I've lost the free ( potentially) replacement as if only I had filled out a warranty card which is actually policy but my lying lady never did that for me so I was told too bad so sad .and I lost my mind on them and she has the manager call he's useless ..so I call the head office but still nothings been done also best part .. The 200 night sleep gaureentee is a USED MATTRESS so if your not happy with your thousands and thousands purchase they will swap it out for a used mattress ..yup that's correct you'll get a used matress given as a replacement on a brand new bed you just dropped alot on ...yup its bullshit .

We are in need of a new washing machine asap. We shopped around, first went to the Brick.. second…read moreBest Buy St. Catharines and third Leon's Welland, ON Best buy offered us the same washing machine "listed price of 200.00 less than Leon's. Leon's told us they price match, and asked us to wait for a manager to review the price. We then waited for 10 minutes, were brought to the managers office only for the manager to suggest to us that "Best buy must be desperate for customers, or that the price we were told is inaccurate.. then we were told we are Best to go back to Best buy or the Brick.. how is this price matching guarantee? We left learning this store is not at all price Matching or equivalent in price to other stores locally.. our advice is to shop around. Customer service needs work at this store as well.

Do not buy anything from here. This place is GARBAGE. There furniture is garbage and they do not…read morestand behind there furniture at all. I've had several family members buy furniture from there and after 8 weeks it falls apart and they just stick you with the furniture and do absolutely nothing about it. Dont waste your money. Go somewhere like leon's or the brick. Much better quality. You may pay more but atleast they stand behind there furniture !!

They have good selection and are located in lovely area which is worth the drive alone. We have…read moremade many purchases there and when we had one serious issue (ours, not theirs) - Al came through. Much appreciated.

This is how I wish all shops like this would be - clean - organized and with very friendly staff…read more The pricing is excellent - the selection great and always changing. Though we didn't find anything on this trip - we have most all other times. Stop on in and walk around - you just might find something you thought you'd never find!

I was preparing to move into my own place so I was looking for decent priced furniture and…read moreappliances at decent prices. I was pleasantly surprised. The store is set up nicely so that you're able to see everything individually, unlike other stores where you can find used items. I bought a waffle maker and two side tables. The waffle maker was around $12 and the side tables were $15 for the set. I've used the waffle maker once so far and it worked perfectly fine. The owner of the store was friendly and helpful, the prices are great and the products they sell there are in amazing shape (if they're used) I will definitely be shopping there again. I can wait to see what's new!

Dal and Ken will tell you anything you want to hear to get your down payment. Once they have your…read moredown payment, which is non-refundable, all agreements they have made with you go right into the garbage. You are far better off going to Ryn's, Smitty's, Teppermans or even Walmart for that matter. At least at Walmart they will live up to their agreements.

Exceptional service!! We have always had amazing service !! Thank you Dal and all your staff; for…read morequality furniture. -- excellent workmanship and excellent customer service -- with respect! We entered the store today looking for furniture; staff continued helping us with light fixtures and added decorating ideas. Thank you all. Bless you all for continued success. ... Janice

We highly recommend Blue Ribbon for appliance sales and service. Professional, friendly,…read moreunderstanding and will to go the extra mile for their customers. Sean and crew were able to work magic for us right before Christmas with a rush delivery new refrigerator.