1. Macias Movers

    1. Macias Movers

    0

    Cathedral City, CA

    Macias Movers

    5.0 (1 review)
    Open Open 24 hours

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    Services - Macias Movers

    In-state moving

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    5 months ago

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    Jose M.

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    Labrano's Family Moving & Storage

    Labrano's Family Moving & Storage

    4.8
    (239 reviews)

    Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

    Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

    Moveoligists

    Moveoligists

    4.9
    (26 reviews)

    Angel and the rest of the guys were absolutely incredible! We sent out a last minute request for…read moremovers via Yelp and the Moveoligists were incredibly quick to respond. Not only were they willing to take on the job, but they were also willing to do it with only a few days notice since they had the availability. The safety deposit was a reasonable price and it was easy to send over the money through mobile pay. We received a message the day before the move to confirm that we were still on for our scheduled time. It was great to have that kind of reassurance from a moving team. Especially during such a stressful time! Angel and Jesus arrived early on the day of the move to make sure they had time to meet us and set up. The two of them absolutely crushed the move in amazing time. (And we didn't make it easy on them as we lived up a few flights of stairs!) They were communicative when they took a break for lunch -- keeping us in the loop so we knew when they would arrive. It was so great that all of our stuff was safe and locked up so they could take that time to refuel for the unloading process. We were so grateful to have trustworthy movers take care of this big move for us. We won't be moving for a while, but we will definitely be recommending this team to any of our friends/family that move in the future. For reference our move was from Palm Springs, CA to Indio, CA.

    I just had the best moving experience ever, yesterday. Angel at Moveologists seamlessly moved my…read moremom's furniture from her home in Palm Desert to her new place in Westminster (Orange County). What set this apart from other experiences was how last-minute the move was. I contacted Angel on Thursday and on Sunday him and his assistant were moving mom's possessions. Wow! I was expecting availabilities to be a week or two out, but we were able to be taken care of sooner rather than later. The communication between Angel and myself was perfect. He was always available for my last-minute questions and he kept me abreast of the timeline. Such a great experience. Angel saved my butt as I was looking at renting a UHaul and do the move by myself. Nope. I just let the pros handle it! Thanks, Angel!!!

    Macias Movers - movers - Updated July 2026

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