I am very fussy about my hot chicken. Mack's Hot Chicken was "right on" for our dinner tonight. I am so glad they got shop near my home. Good job!!!!! Order the tenders hot. Its hot enough plenty read more

This place is great! The customer service is outstanding!! The food is at a level of greatness!! The food is always fresh and hot and full of flavor. So glad we have a place like this in our area to enjoy. read more

Lovely place with very friendly people. Everything is made to order and comes out HOT and fresh. Could have a lil more flavor but still has a good kick to it. Black-Owned establishment too so even better!! read more

Had their hottest spice level chicken tenders and they were great but wait time is a huge issue. Sometimes people just want to eat and don't care if it's 100% fresh all the time. I'll just know that next time coming that it's going to be a 20 minute wait even if it's not busy. Still gets a 5 star for food quality and service. read more

Waited 45 minutes even though my food was behind the counter for atleast 10 minutes. And then when I go inside they said they forgot smh. Will never get a dime for me and my co workers ever! read more

I went here with my friends a few months ago and I decided to get the absolute hottest chicken they had and the first thing they say to me is "are you sure" so I knew I was about to eat the hottest piece of meat in the entire world and I really wasn't far off. It was really hot and I couldn't even taste the chicken because I was just focused on pure survival at this point. Next time I'm going to get the mild and see how it tastes. Maybe it'll bump up my review to a 5 star review. read more

The chicken is great, all the food amazing. The wait is killer though, and they didn't have a drink machine.

I've eaten there about 2 times and I've noticed that there's usually a wait. But it's okay because when I'd get my food, it's fresh and good. Their banana pudding is also great. read more

Mmmmm, hot chicken that's worth the trip. My family is hooked on the fried pickles and mac 'n cheese. The sides are perfect with the generous chicken tenders. There are several levels of heat but for us the hot is perfect. It's definitely spicy but not so much that you will regret it later. If you are looking for something different, they also have Whiting and catfish sandwiches. Go early on the weekends because that Whiting will sell out! I have to tell you, it is yummy! If really good, well presented, reasonably priced food is what you want, Mack's has it. The staff is friendly, the restaurant is cozy and clean. My family has a new favorite. read more

I've eaten here quite a few times now and the food has been great every time. I've had the 4 pc tender (medium), the 3 Jumbo wings (medium), and the catfish sandwich (medium) and all have been great. Portion for the price is really good as well. $15 for (2) 4pc tenders & fries. I will agree that the wait time is a little lengthy. When their phones are on and you can order ahead, I've had no issues. However, they're often off. I just went earlier this week and placed my order there since the phones were off and was told a 25-30min wait which I am okay with. It was 1 hr and I ended up going inside to check on my food and the cashier was talking with family and my food was on the counter just sitting there. I have no issue with talking, but customer wait time should be something you're monitoring. Overall a good place and I will continue going there. read more

I got the mild, which still had a kick. I was happy that it had flavor too and wasn't all spice. The French fries are yummy. The young man at the counter and the gentleman who brought out the food were both very courteous. The chicken was pretty and pretty dang good. Keep in mind that the food is made to order , so you may be waiting 20 minutes but it's worth the wait. read more

I understand everything is cooked fresh, but the wait time is UNREAL. We waited for an HOUR for our food. If you're super hungry or in a rush, skip it. The food may be delicious, but the wait is not worth it. EDITED after eating- the food is good. Chicken is flavorful & juicy. I had mild chicken wings and my husband had Mack attack whiting. My husband was really pleased with his fish. The fried pickles were nicely coated and not super greasy. I will give Mack's another chance. Let's just hope they get their pacing together soon, because an hour wait is still ridiculous no matter how good the food is. read more

Simply great! Some of the hottest chicken I've had, and it was right off the fryer. There's a level of heat for everyone, which is always welcoming. I'm from Memphis so I'm not that used to Nashville style hot chicken. I had "hot" and it's probably the hottest I can stand to eat. Also, the baked goods are phenomenal. I had cheese cake after hot chicken. Finally, there's usually a wait so don't expect to have hot chicken in a pinch. However, as with most things in life, good things require a little wait. Needless to say, it's worth going. read more

My first time eating there today. Let me say the chicken is hot I got mild whole wings and they were hot. They make every order fresh to order so there's a little wait but isn't that how good food is supposed to be? You wait for quality food. The atmosphere is amazing the owners are out front talking to guests making sure they liked their food, and the costumer service is amazing. I will be back my boyfriend and I were already telling people about them before we even left. They have only been open for 2 weeks and the place was jumping. We were hearing people say I was here yesterday and came back today. It's a 10/10 recommend. read more

My husband and I have done a lot of traveling and sampled some really good hot chicken some of which has become quite famous. However Mack's Hot Chicken is the best we've had. The chicken is crispy on the outside but moist and tender on the inside. We shared an order of tenders and chose mild. It was very tasty but might take it up a notch the next time. Our sides were coleslaw and mac & cheese. Excellent. Try the fruit tea. Not sure if they change up the fruits but ours was pineapple and so good! Sweet and helpful young woman at the front. Our only regret is we got there too late to try their dessert! read more

Truly enjoy the pleasant hotness of Mack's Revenge. Great flavor and heat! We're looking forward to our next visit. Thank you!

Was told 15-20min wait and ended up waiting about 30min..... BUT! It was amazing. Best chicken fingers I've ever had hands down. Definitely worth the wait and will be back when in town next. FYI: The medium is awesome and would usually be a hot/very hot at a regular chicken place. read more

Food was okay ...... the wait was too long!!! It was approximate 1 hour from arriving, placing order and receiving my order. In my opinion wasn't worth the wait!!! read more

The best Hot Chicken in the World! I will be back tomorrow and the next day and the day after that!

Seems like I'm always craving hot chicken on Sunday. I have to drive the princes over on Nolensville Road. I haven't been able to eat here in months they're closed a couple days a week and you can't call in orders. Or they're so busy they don't answer their phone. read more

This was so great! Everyone was very nice. We started with the fried pickles, which were crispy, right from the fryer. We both ordered the leg quarter at the medium spice level, which was plenty hot! If you like Frank's Red Hot, this is probably the spice level for you. The chicken was fall-off-the-bone tender, and very juicy. The collard greens were tender and smokey, and the cole slaw was nice and creamy which was great after that spicy chicken! Oh, and one order of the leg quarters is actually 2 whole leg quarters. If we'd known that we would have split an order. read more

Seeing some grumble about the wait. Opening week blues. Give them a break folks! The business ain't easy! Delicious food! Worth the wait! Pretty soon chicken will be flying out the door! read more

As someone who is a hot chicken connoisseur I can say this is the best one in the greater Nashville area. The chicken has the perfect crispiness, spice, and moisture. It's always piping hot and fresh. The staff and owner are always friendly and excited to serve you. Their portions are generous and the prices are reasonable. The sides are exceptional as well. My favorites are the turnip greens and potato salad. read more

Food is good and it isn't that expensive. People were friendly and polite. I would have rated this place higher if it didn't take 30 minutes to get the food. There was a lot of people waiting and not too many eating. I would go back if I knew that the food would come out a little quicker. read more

It was ok food, not too greasy but heat wasn't up to hot chicken standards. The service sucked so bad. The employees were yelling, no one knew what they were doing it was a joke. Hopefully they get it together so we can try it again but over all not impressed and prefer party fowl over this. read more

Horrible experience! Sign posted on door indicating return after a funeral. Prices are expensive for course offerings. Wait time is cooked to order. Short changed intentionally because THEY didn't have pennies in the drawer. Won't be back nor recommend. We'll see how long this establishment lasts. Unfortunately, had to give rating but undeserving of one star. read more

I am a fan. I just wish they wouldn't run out of fish so quickly on the weekends.

I eat at every hot chicken place I can and this is my favorite in a long time, great flavor with the heat. The wait is a tad bit longer than I'm used to at hot chicken joints, I recommend calling your order in ahead of time. That being said, the food is absolutely delicious and the service is very nice and genuine. Would recommend to anybody in The Rutherford County area that doesn't want to make the drive to Nashville. Will definitely be visiting again! read more

The chicken was delicious, served hot and fresh! There's a little wait time for a lot of freshness and tastiness(if that's a word) lol

Best chicken, sides, deserts, staff, EVERYTHING in TN. Chicken is always cooked to order so maybe place a call ahead to get your food faster as they are very popular read more

You guys rock. Great customer service, clean dining area, and fresh food. If you haven't tried it, try it today. The food is definitely cooked with love. I'll be back. read more

Wow, amazing food. There were about a dozen people ahead of me and I waited about 25 minutes. The food we had was well worth the wait, perfectly cooked & prepared. Definitely the best hot chicken in the area. read more

Arrived at Mack's at 11:15 on Friday. Made it to the register to place my order by 11:30. Received my chicken strips and fries by 12:05. 10 minutes left of my lunch. Fried chicken strips drizzled with hot sauce, not tossed in any seasoning, with crinkle fries on bread. Wish I could post the pic. Steve D. read more

We went the first week. They were out of all fish and the only dessert left was the cheesecake. Sadly, no banana pudding or chess pie. However, the chicken was delicious! Not overcooked or reheated! Moist and tender. The 15-20 minute wait turned into a 45 minute wait. Because it was so good, the wait didn't bother us. I'm sure they will get the few problems worked out when they figure out the ordering of fish and desserts! Definitely going back!!! read more

Went there on a Wednesday afternoon and was super excited to finally have a hot chicken spot in town. Ended up waiting over an hour for the chicken with only a few ahead of me. The tenders were really small and fries portion was also small. As I was finally receiving my order I was told that there wasn't any more fries and if I wanted a substitute side. I asked for cole slaw/potato salad and the employee informed me they were out as well. For the wait and portion size I will be driving 30 minutes to the next hot chicken spot for a better experience. Extremely disappointed. Plus when I got home I realized they didn't even include ranch (always included without asking at other restaurants) read more

You want it hot? You want it fresh? Then you gonna have to wait! This kind of chicken goodness does not fry itself. Good things come to those who wait. I waited a long time for my meal like everyone else has...and it was worth the wait, so stop your fussing, Smyrna peeps. I will wait for my chicken. The staff is friendly, place is clean. I was greeted at the door! I was attended by great people. And the food did not disappoint. Congrats to Mack's hot chicken on their Chicken crack because my husband and I are hooked. The sides are delicious and have y'all tried their banana pudding?! OMG! That right there is bomb. (sorry, New York native here) We had their potato salad and it was terrific. I'm so happy that this place opened so close to home, now i can get my Hot chicken fix whenever I want! My husband was also happy that the spice of the chicken was not vinegar based but a delicious cayenne dry rub! How awesome is that! Wonderful staff, great food! Don't like to wait, place your order, run your errands and come back. That's what I did. WWe will definitely be coming back.....often. read more