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    MacLaren Kitchen And Bath

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - MacLaren Kitchen And Bath

    Bathroom remodeling

    Countertop installation

    Kitchen remodeling

    1 More Service

    Remodeling

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    7 years ago

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    Colonial Marble & Granite

    Colonial Marble & Granite

    2.1
    (344 reviews)
    $$

    My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

    We purchased two onyx countertops from Colonial Marble & Granite in February 2026 and the…read moreexperience has been disappointing. After selecting our remnant, we were rushed into choosing our templates prior to the installation the following day. When I noticed a spot marked with a green X, I was assured it was a small hole that would be filled with epoxy and we would never notice it. We moved forward based on that assurance. When the counters were installed, we found 10 to 15 visibly mismatched epoxy repairs and a noticeable scratch. The one repair I had specifically asked about was the worst of all. A technician came out the following week, acknowledged the repairs didn't match, and admitted our salesperson should have disclosed them -- but suggested most predated Colonial's purchase of the stone, meaning we were sold a heavily repaired remnant with zero disclosure. What followed has been four months of inexcusable customer service. I called 3 to 5 times per week and almost never heard back. When I finally reached Wendy in management on April 2, 2026, she was unaware of key details and said she'd follow up with the service department. It is now June 1, 2026, and I have not received a single callback since. I want to be fair: the counters themselves are beautiful, and every service technician who came to our home was professional and exceptional. This is purely a failure of customer service at the management level. We live 45 minutes away and have busy lives, but we are now left with no choice but to drive there in person just to find someone willing to speak with us. We were prepared to give Colonial more of our business. Instead, we have been ignored for months over an issue that -- at least in part -- was clearly their responsibility. The lack of basic decency in returning a customer's call is something I never expected from a professional company. I would urge anyone considering Colonial Marble & Granite to think carefully before trusting them with a significant purchase.

    AAA Hellenic Marble

    AAA Hellenic Marble

    3.3
    (36 reviews)

    We hired AAA Marble to install kitchen countertops. While the installation was eventually…read morecompleted, the process was slow due to the worker frequently using his phone during work hours. What followed was deeply disturbing. That same night, the worker named Carlos returned to our home uninvited, entering through a back window. He attempted to enter our bedroom while we were sleeping, and we had to forcefully remove him from the premises and call the police. He fled before they arrived. To make matters worse, we later discovered the word "MRSA" spray-painted on the counters that had just been installed. This entire situation was traumatic, and a police report has been filed. This was a frightening and unacceptable experience. We are sharing this to urge others to exercise caution if using this company. Make sure you know exactly who will be working in your home, and take precautions to protect your household. If they send someone named Carlos Caraballo to your home makes sure your windows and doors are locked every night there after.

    We used AAA Hellenic a bit over a year ago for a fairly large home reno. Kitchen island, kitchen…read morecountertops, and a bathroom countertop. We shopped around first and found AAA Hellenic to be the best combo of pricing and options. Briana Berkowitz was our primary rep to help us. Install went effectively as planned, except the bathroom counter ended up tearing up a bit of sheetrock. The guys came down and showed us immediately what happened, which we appreciated rather than try to hide something. It was relatively minor and we chalked up to cost of doing business. A week or 2 after the install, we noticed that we could see the rectangular marks they use to grip the pieces. It's minor and only noticeable in a certain light, but we could see 2 of them on our island piece. My wife worked with Briana (who worked with her manager) and they offered to either replace the piece again or offer us $600 as compensation. My wife I think wanted the piece replaced, which is kind of a pain and I was leaning toward the refund. After going back and forth on it, life got busy and we ended up doing neither. A year later, we just called and they still gave us the $600, no questions asked. It showed up in our account within 24 hours. We just saw a third rectangle, so slightly disappointed we can see those spots even if minimal, when you'd like for something this big to look perfect. So probably ~3-3.5 stars for installation. But 5 stars for service with the way they handled things, can't ask for much more. We would recommend and likely use them again in the future.

    Lemus Remodeling

    Lemus Remodeling

    5.0
    (1 review)

    Recently had Lemus Remodeling update our home's siding from the old, rotted style to a more modern…read morevinyl style, and we're happy with how everything turned out. We've been wanting to change the color ever since we moved in and they're was several areas where it was simply breaking apart that needed to be fully removed. They made the whole process super easy. Came out, gave us an estimate that came in lower than the previous contractor, offered the styles and colors we wanted, so we went with them and they got right to work. They were onsite and getting started within a week. The crew was friendly, professional, and easy to work with, which made the whole experience smooth from start to finish. Its googld to find someone we could trust to get things done while we were out at work. They just have a level of professionalism that we didn't see with other contractors. We'll definitely be reaching out again this summer to replace our old wood windows with a full upgrade. It's great having someone local nearby who can get things done quickly and right. Highly recommend.

    From the owner: Lemus Remodeling Group is a trusted roofing and exterior remodeling company proudly serving Chester…read moreCounty, PA, and surrounding communities. With decades of experience in residential, multifamily, and commercial roofing, we’ve built a reputation for craftsmanship, reliability, and attention to detail that sets us apart in the industry. Our team of skilled roofing professionals specializes in roof installation, roof repair, and roof replacement, providing comprehensive roof inspections to protect your home and family. We work with a variety of roofing materials, including asphalt shingles, metal roofing, flat roofs, sloped roofs, and cedar shakes, ensuring every project is tailored to your home’s unique needs. As full-service exterior contractors, we also deliver expert siding, window, and door installation, helping homeowners improve energy efficiency, curb appeal, and property value. Whether you’re planning a home upgrade, addressing storm damage, or preparing your property for the seasons ahead, Lemus Remodeling Group is your reliable partner for quality workmanship and long-lasting results. From the first consultation to the final inspection, we combine professional service, clear communication, and industry-leading expertise to make every project seamless and stress-free. Trust Lemus Remodeling Group for superior roofing, siding, and window solutions in Chester County, PA, and beyond.

    MacLaren Kitchen And Bath - contractors - Updated June 2026

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