After searching weeks in multiple stores for good leather jackets and pants - I stopped by this…read morestore that my mom had recommended to me. Everything in stock was beautiful but not the piece I was looking for. I showed the owner a picture of my rare to find piece & within an hour of me leaving she was texting my mom multiple photos of items similar that she could get her hands on in a week! One of her finds seemed to be up my alley & she messaged me within days that she was holding it for me. I went into the store, looked AMAZING, leather as soft as butter, fit was right - &&&& the style was exactly what I was looking for. You can't get any better than customer service that goes beyond a smile. This business goes above and beyond - highly recommend!

My sister saw a purse that a lady was carrying in a store in LA and she inquired about it. The lady…read moresaid that she got it from Jackie Robbins, who made it for her. So, as a surprise for my sister, I went to Jackie's shop to look into getting a bag made for my sister. The shop was filled with her leather goods and she had a variety of leathers from which to choose. I decided on a cognac colored bag for her. I asked Jackie to make the exact bag style that she saw - the fold over triangle sling bag. Since I was there, I got one for myself made as well. The following week, the bags were ready to be picked up. They were beautifully made, despite an issue regarding the placement of the zipper. And, even without any specific treatment of the leather, the bags are durable and stains seem to disappear on them. My sister loves the bag and we get tons of compliments on these bags when we carry them. Yes, her work is expensive but it's unique and in my opinion, very well worth it. If you're in Burbank and looking for a wonderful leather creation, go and visit her.

My daughter booked a spot here to learn how to use the tools for leather carving as part of her…read moresenior project. The class was only $5 and easy to book online. The staff were very friendly and provided great information for a first-timer. Parking is conveniently located right across the street. Overall, a great place to explore a new hobby.

My son and hubby have started a new hobby of leather making. So we have been anxious to get to an…read moreactual store rather than ordering online. We picked this location because it was the closest to us. We were a little bummed it wasn't a bigger location where they can have machines set up. That's okay we still found plenty. Large selection of leather, stamps, and other tools. They have kits and patterns to choose from. Staff is so nice and very knowledgeable, they were able to answer all our questions plus the other customers coming in. 5 star customer service. We were disappointed they were out of catalogs and said it would be $12 dollars to send us one. We look forward to visiting more locations.

Great experience all around! Came in looking for a handcrafted belt, something I can spend a little…read moremoney on that'll last me a few decades and easily found it. Omar was friendly and promptly sized me and helped me find something I like, he even offered to switch out the buckle to a different metal on the house! Great hospitality and highly recommend for guys looking for that buy it for life upgrade over an amazon or department store belt!

Hands down without this holster in your life yall will be truly missing a necessary "must" holster…read more God makes this holster. Get one and enjoy.

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Amazing store, Mario G. Is the best, very helpful and friendly. The staff is knowledgeable and…read morehelpful.

True craftsmen! (and women). I had an old leather set of boots from Austin TX from the early 80's…read morethat were seriously damaged, and I came in for what I thought would be a hodgepodge patchy fixation of my boots, and I came back to them looking brand new!!! What an excellent group of people working at this very clearly mom and pop type of shop. The price was very fair as well. I will be using them for my leather stuff from now on!

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

THEY SAVED THE DAY! I came across Victor's Shoe Repair after being denied from another place down…read morethe street......I am so glad that I was. I called and an angel by the name of Dina answered. I needed heels cut down and soles added to 4 pairs of shoes on a same day rush order Dina and the other gentleman inside brought me so much peace when they confidently said that they could get the job done in the timeframe I had. The price was spectacular as well! The talent examined their work with a fine tooth comb and loved the work they did too. Everyone was pleased!! Cannot thank you all enough! Any future projects I now know who I am going to. 10/10 highly recommend

Being left-handed and a knife collector, I've been to MacPherson leather several times over the…read morepast few years for custom knife sheaths, wallets, portfolios, etc. Rony and the guys are true artists! Their work is simply beautiful. I'll definitely be back!

Jimmy Hawkins BUYER BEWARE.....SHAME SHAME SHAME on you…read moreRonny Nadel.... I have been a big fan of MacPherson for years...In the '50's I co-starred in the popular Annie Oakley Series (cbs '53 '57). I played Annie's brother "Tagg Oakley". The saddle I rode in the last year of the show was from MacPherson's. Through the years and the changes in ownership they have kept my leather goods in great shape. I have bought my hand made carved belts from them for years. A few weeks ago I went in and introduced myself to the new owner... I asked Mr. Nadel the V.P.(Thats the name on the card he gave me) to carve a new belt for me. I showed him the belt that MacPhersons leather made some years ago and asked what it would cost me to get a new one exactly like the one they made me some years back. Mr. Nadel was very nice and looked the belt over and gave me a quote. I said that would be fine. He measured it and took a pattern. He said it would take a week or so but would cal...l me. He did call and I told him that I was having a new silver tip for my Ranger belt buckle made. When its finished I'll come in and have you put it on. That day was today 12-17-12. WHen I walked in he Was ON THE PHONE SO i SHOT THE BREZZE WITH THE GUYS IN THE BACK ROOM AND ASKED IF THEY HAD A NAIL TO PUT ON THE TIP OF MY OLD BELT. Mr. Nadel CAME OUT AND SHOWED ME THE NEW HAND CARVED LEATHER BELT they made. The workmanship was top notch as always. i POINTED OUT THAT THE DARK BACKGROUND HADN'T BEEN DONE. HE SAID THAT WOULD COST MORE. i TOLD HIM I DIDN'T UNDERSTAND. When I originaly made the deal it was to match the old MacPherson belt. He said he couldn't do that now. It'll be more money. I repeated the story and asked how he could change the price at the last minute. He said he'd have to get more money now. I said that wasn't the deal. He said it'll cost more...in fact, I won't sell it to you at all now. I said this was to be a Christmas gift. He said I won't sell it to you at all. So I left. I've never had any trouble at all with the other owners....But Ronny(Remember....that was the name on the card he gave me) went back on his word........Ronny can't be trusted.... All those years and Ronny got greedy thinking I would pay the extra frieght at the last minute. He got very nasty too. I'll never shop there again. He's seen the last of this reel cowboy. I 'm sure lots of people have been treated very well by Ronny. For me...it was a very bad experience. I apoligize if Allen gave me Ronnie's card instead of his own. Jimmy Hawkins..... Tagg Oakley Gene Autry's Flying A Productions '53 to '58 But GOOD NEWS.. After doing some searching to get a new leather carved belt I found The H & M Leather Shop on Riverside Drive near Victory in Burbank. I met Alberto and showed him the MacPherson belt I wanted copied. He said he could do it and have it to me for my Christmas deadline.... which was in less than a week. Now mind you, I've had a beautiful hand carved Parade saddle made by Ed Bohlin and Various belts, boots, Guitar straps etc. made by Nudies and some hand carved Directors chairs made by Al Shelton. I feel I know a little something about good hand carved leather. Well Alberto at H & M delivered one beautiful hand carved belt as good as any I had made in the past.... And.... at a price much less than what Ronny Nadel had quoted me before he tried to raise the price when I came to pick the belt MacPherson made for me.... So for wonderful workmanship at a very fair price... it's Alberto at H & M... (1-818-970-6491) Turned out that MacPherson and Ronny Nadel did me a favor when he tried to screw me.... I met Alberto....a true leather artist.. Try 'em....you'll have all your leather goods made at H & M. I know I will...alreday sent 2 friends and Alberto is making a new holster for their collection. Another is having a belt like mine made.

Everything went well! From drop off to pick up our furniture looked brand new! Will be using them…read moreagain soon for our new house!

They redid my kitchen booth and chairs, making them look good as new! Great work, fair prices and…read moreeasy communication!

I took my wife's Prada purse -- which we purchased in Tokyo -- to Purse Rehab because I was…read morehonestly really concerned with how much the bag had started falling apart after only two years. Not only was the pricing extremely fair, but the entire team communicated so well throughout the process and had everything repaired within just a couple of days. I picked up the bag today and it honestly looks brand new. I can't wait to see my wife's reaction. Thank you so much to Purse Rehab for taking such great care of my wife's 10-year anniversary gift. Truly appreciate the craftsmanship and customer service.

Well I returned with my favorite pair of Pantofola d'Oro soccer-style sneakers for their magic…read moretouch. Well after rub and a scrub and a little TLC they were back. They looked stunning.

I ordered and received my leather rucksack last week and just took it on a trip to Paris today. It…read moreis officially my favorite backpack/briefcase! It looks and packs so much better in person than I expected. Really well made, great zippers and a brilliant design. It works especially well with the alcantara packing cube Killspencer makes. I fly over 300,000 miles a year and need gear that works, holds up and looks great. Killspencer never lets me down. I love your brand and you keep coming out with great gear. The company provides great customer support and communication through the process. A brand that is worth supporting!

Not a $1,000 Backpack (Utility Backpack) I bought a…read morebriefcase from Killspencer about 5 years ago and the quality has apparently suffered since. Cutting off threads that get stuck in the zipper after owning it for a week. If you expect your Killspencer passport wallet to fit in the passport pocket of your utility backpack, think again. Zipper feels like a cheaper metal Front pocket closes with Velcro but good luck with the 2 snaps.