Great place. I went in for a part for my CFMoto side-by-side. The parts person knew I did not…read morepurchase from them and was still very helpful identify the correct one. He spent about 20 minutes with me for a 30.00 part. Customer service is everything and these guys know it. As a result I may look to purchase my bike/UTV/ATV from them next time. They also sell/service CFMoto which is a plus... I have been impressed so far with the CFMoto side-by-side.

From the owner: We are St Louis and St Charles Power Sports. Our St Charles location serves the Polaris Brand. Come…read moreand see our showroom. We offer ATV's, Side x Sides, Motorcycles, Spyders, Scooters, PWC, Golf Carts,

I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

I've purchased 4 ATVs and one Jet Ski from Chesterfield Valley Motor Sports and then St. Louis…read morePower Sports. Had them all serviced over the years and as recently as 2 years ago. Tried to schedule a simple carburetor adjustment with their service department today, only to be told they no longer service ATVs, motorcycles or anything over 10 years old. I wonder if they mention that when a customer is making a new purchase. I'll never purchase anything from them again.

Had my motorcycle inspected very nice staff very convenient very small weight. Will go back there…read moreagain if I need any parts or anything whatsoever.

Very positive experience with these folks. Service was quick and well done without the monster…read moredealer bill. I have a great deal of confidence in this crew.

From the owner: Chariots of Fire Customs is your one-stop-shop for motorcycle enthusiasts. Trick out your bike or…read moretrike with custom parts, or build from the ground up. The shop is filled with high quality leathers, parts and accessories. Knowledgeable technicians service most makes and models, providing you peace of mind for miles to come.

I was riding cross country in my 2012 BMW K1600GTL and my front ebd started wobbling. I was around…read moreSTL so i found Gateway. They diagnosed a bad-ish bearing and the tire was cupping. It's riding like polished steel now. Not only did they fix it but it was almost closing time and they got me in and even stayed late. They were very upfront and honest, showing me the issues not just telling me and asking for money. They gave a military discount and asked about my military service rather than just the "thank you for your service" platitude. Definitely hit them up if you need anything in STL.

Disappointing Experience with Gateway BMW Ducati Service Department…read more I recently purchased a used Ducati and wanted to get it fully serviced, inspected, and ready to ride. I contacted Gateway BMW Ducati because I expected a Ducati dealership to be the best place to perform the work. On Thursday, July 23, I called the service department and left a voicemail. Their recording said calls would be returned within 24 hours. Mine never was. After hearing nothing, I drove to the dealership on Saturday, July 26, where I spoke with a service advisor named Peter. I specifically requested a quote for a Missouri state inspection, an oil change, front and rear Pirelli Diablo Corsa IV tires, and timing belt replacement. He said they were busy, asked me to wait, and after about an hour asked for my email address, saying he would send the estimate later that day. When the quote arrived, it included several services I had never requested, which significantly increased the price. I immediately replied and asked for a revised quote containing only the items I had originally requested, explaining that I was comparing prices with another Ducati dealer. That was the last communication I received. No one returned my original voicemail, no one responded to my follow-up email, and I never received the revised quote I requested. It's disappointing that getting a simple estimate required multiple attempts and still wasn't completed. I'm giving Gateway BMW Ducati 2 stars instead of 1 because everyone I interacted with was polite and courteous in person. Unfortunately, courtesy alone doesn't make up for poor communication and the complete lack of follow-up. Based on my experience, communication and customer service fell well below what I would expect from an authorized Ducati dealership, and I ultimately took my business elsewhere.

Took my road glide in for the 5k service. They are hecka cool, hecka fast, and hecka well priced…read more Sweet to have a local shop in the neighborhood so I don't have to go to HD and deal with them. I recommend.

These dudes are super cool had my bike transported across country. And yep dead battery. The dude…read moredrove out to me and swapped my battery and got me running again. It was a Monday and I know he was super busy but still did it anyway. Much respect