Everything we hoped for. Dawn thank you for your excellent craft & wonderful service. The cupcakes you created for the celebration of our 100 year old, were outstanding. From our youngest to oldest they were a hit! read more

Mad Batter Cakery Co - Cupcake stand with chocolate, vanilla, carrot cake & red velvet. Celebrating our father @ 100 years old - Custom Cakes Near Me - Santa Rosa, California

See all

So so happy that I found this bakery. My nephew is celiac and it's so difficult to find a dedicated gluten free bakery in the area. The cake was delicious and my nephew loved the decoration. The service was great and they provided exactly what I wanted. The cake was moist and so flavorful. I also tried some of their cupcakes and they are delicious. This cake was chocolate with raspberry filling. I'll be getting ALL my cakes from this bakery going forward. read more

Mad Batter Cakery Co - Custom Cakes Near Me - Santa Rosa, California

Mother-daughter duo who thrive to exceed expectations of the GF community with baked goods. They host monthly pop-up events at the bakery (follow their instagram for info). Get there early or pre-order so you don't miss out on any goodies you have your eye on. Everything is worth a try (since it's GF) but not everything I tried I could rave about. They also do special orders during the week. read more

We love the cakes we've gotten in the past and we are already going back again tomorrow!! They are great and the cakes are so delicious. We're trying a special flower decoration this time. I'm so excited to get so many options for special gluten free cakes! Thanks for the madness!! read more

Mad Batter Cakery Co - Coconut & chocolate with salted caramel - Custom Cakes Near Me - Santa Rosa, California

Ordered a customized cake last minute to celebrate my boyfriends bday and they've luckily accommodated! It was so easy working w them - chatted on the phone for flavor preference, decided on pick up date and I was on my way. We're traveling there and missed their open hours but they were nice enough to accommodate a pick up date/time that works Ok so now about the cake - we got a caramelized banana with chocolate ganache and it was perfect! It was moist, fresh and delicious! It was honestly the perfect cake! read more

Updated Review: After posting my original review, the company refunded the cost of the donuts and offered to make a fresh dozen on the house. They were apologetic about the situation, which I really appreciated. The donuts were similar to the first time I had them. Because they made a real effort to make things right, I've added two more stars. I'm giving two stars because my first experience was great. Unfortunately, every experience after that has been subpar, and at this point, it feels like a pattern rather than a one-off issue. I've ordered from this business 4 times total. * First order: Amazing. No complaints. * Second order: Ordered donuts for our Anniversary. The donuts tasted burnt. We paid over $100 for 12 donuts, which was our choice, and I understand the labor involved, so while disappointing, we let it go. * Third order: The donuts tasted good, but part of the order was missing. I take responsibility for this one because the order was verbally confirmed at pickup, and I didn't realize the mistake until I got home. This most recent order is what ultimately prompted this review. I placed a preorder for Valentine's Day, and it was confirmed. When my husband arrived to pick it up, the person working up front said that all preorders had already been picked up, followed by, "I'm not really sure what you want me to do about it?" There was no apology or empathy at that point. After checking, they did find my order: two of every flavor being offered (10 donuts total). My husband was then told they were out of the glazed donuts and asked if he wanted replacements. I told him to just take the remaining donuts and call it a day. When he went back inside, only 6 donuts were boxed up. When he asked why, he was told they were also out of the maple donuts. The person in the back did apologize, which I appreciated, but then followed it with an explanation about being on vacation until Wednesday, despite the order being confirmed on Wednesday. No discount, partial refund, or attempt to make the situation right was offered, other than us paying to replace the missing donuts with things we were not interested in. From what was relayed to me, the interaction with the person in front felt dismissive, as if my husband was inconveniencing them by picking up a confirmed preorder. To top it off, the donuts themselves were clearly the last of the batch. One strawberry mousse donut had no filling at all (as pictured). The Boston cream donut had no chocolate other than a tiny drop on the edge, even though it's advertised with a chocolate top. The cinnamon swirl donuts were also noticeably smaller and misshapen compared to previous orders. None of these issues individually would have been a big deal. But combined, especially forgetting a confirmed Valentine's Day preorder, it was extremely disappointing. Unfortunately, I won't be recommending this business moving forward. I've attached a picture of my first order, which was great, followed by the most recent one. read more

See all

Wow! This team did such a stellar job when I ordered a cake for a milestone birthday. Ordering was SO easy (just a few emails back and forth, and a Venmo), it was ready on time, it looked amazing, it tasted even better - and it was quite affordable. 10/10, would recommend Mad Batter - especially the red velvet cake! read more

Mad Batter Cakery Co - Custom Cakes Near Me - Santa Rosa, California

Wonderful bakery and gluten-free company! Salted caramel cake is lovely, and the lemon cake was ok (needed lots of zest to take it to the next level of lemon imho), but the porter cake was incredible -- bursting with flavor and had a creamy texture... and I'm not even a beer or chocolate lover! Highly recommended. read more

We were so welcomed when we first walked in we sat down with dawn and she took out a note book and started jotting all the cake details down . She gave us some samples to try we picked our flavors and design and $400 dollars later that was that ,or so I thought . Dawn reassured me several times her carrot cake was the best and the design was taken care of . I saw her write down everything we talked about . So when I went to pick up the cake I was super excited. One -I get there and take one look at it and immediately see the border was not what we had planned Two- no where on it does it say happy birthday ‍.dawn assures an easy fix .... i see them scrambling in the back and her daughter says they have been really busy with graduation cakes and that the lady decorating has an English language barrier ,which is fine but I already paid a pretty penny and would like what we had planned out . Three-. They then throw a 15 on the front of the cake and call it a day . When I say call it a day the daughter had actually boxed and shoved it in my vehicle so I couldn't even check it out in store before I left Four -. There was a raisin allergy and somehow they still put raisins and instead omitted the nuts ,this was only found out after we had cut the cake Five - when we let dawn know by text of all the issues they sent a picture of a cake form that said no nuts on it and that's it . Mind you when we planned the cake there was no cake form ,it was my family and dawn and a note book ....they didn't apologize for the error ,they didn't offer any sort of refund ,they didn't even acknowledge all of the errors ..... I really don't write reviews but I chose this bakery based on good reviews so I feel like I'm obligated to let people know our experience . And pls if you still chose this bakery take a picture of the agreement so at least you have proof because unfortunately I didn't. What could improve. 1-Communication . 2-Not overbooking yourself and blaming the decorator , 3-correctly transferring information from note book to baking form 4-actually seeing you error ,accepting the fault and fixing mistakes! read more

See all

Got the strawberry cake for coworker with gluten allergy. Everyone loved it, even those without food restrictions. Thank you!

AMAZING! I found the Mad Batter Cakery Online trying to find somewhere to get a small wedding cake that would be gluten free. I live in LA but was getting married in Santa Rosa, so I wasn't able to even try anything from the bakery beforehand, but I was not disappointed. What we got was a gorgeous cake, amazing texture and flavor (we didn't tell the guests until later that it was gluten free) and the friendliest help ever from Sarah and Dawn. A+++ service We had one layer lemon and the other hazelnut and both were incredible!! I HIGHLY recommend this bakery!!!! I can't wait to go back and try other items read more

Mad Batter Cakery Co - Wedding cake - lemon layer and hazelnut layer - Custom Cakes Near Me - Santa Rosa, California

See all

We order cakes every year, for special occasions, from this "one of a kind" best of the best bakery. Dawn is willing to please with her gift of baking and being the best at it. Just ask her for whatever you want and she gives you the best and most creative bakery items you could ever desire. Thank you Dawn. read more

I ordered 5 dozen "Where the Wild Things Are" custom cupcakes on relatively short notice for my baby shower and Sarah hit it out of the park. She made three different types: funfetti, salted caramel chocolate and carrot cake with all different decorations! They turned out so cute and tasted amazing (the salted caramel chocolate were the crowd favorite)! I will definitely be coming back for any future special events. read more

I ordered a gluten-free birthday cake on short notice and Mad Batter Cakery was able to provide. I wanted a carrot cake, and she had those in stock. Previously frozen, ready to thaw and write Happy Birthday on it. We had a little trouble with the name on the cake, I spelled it out over the phone (only 3 letters long), had to spell it a second, maybe third time, she wrote it down, and when I showed up to pick up she had just finished writing on it, and it was still spelled incorrectly. She was able to lift the wrong letter off and replace it right then and there though, so at least it was correct before the birthday recipient saw it. The reason for 4 stars is two things that go hand in hand - 1) when we arrived she bragged about how her cake had won awards (like, just let your cake speak for itself...) but then 2) it wasn't the best gluten free carrot cake I've had. The best one I've had was quite a bit better. So... that made the bragging feel really unnecessary. Unfortunately the best GF carrot cake I've ever had (multiple cakes eaten) was from a bakery 400+ miles away so maybe this is the best you can get in Sonoma County... Anyway, it was a good cake, but I wouldn't say great, maybe because it had been frozen, I'm not sure. I'm very grateful it was a good cake and she was able to help me on short notice. That gets 4 stars from me. Oh, I'll also add it was a very nice and professional looking cake and her icing-hand-writing was exceptional. read more

The owner is a Master Baker! Her expertise in giving her clients what they want in their baked goods is exemplary. Wonderful & highly recommend. read more

New year, new delicious cake! Now produced lovingly in Santa Rosa off of College Ave. read more

Mad Batter Cakery Co - Carrot cake - Custom Cakes Near Me - Santa Rosa, California

See all

I worked with Sara and Dawn to order two half sheet cakes for a special 80th birthday celebration; 1) a fruit basket cake and a carrot cake with flowers. The birthday gal was delighted as were all of the guests. Sara and Dawn were pleasant and accommodating every step of the way and the cakes were beautiful and absolutely delicious. When the occasion arises, I will definitely order from Mad Batter again. read more

Great cupcakes and service! Love there treats! The service is wonderful Ciara is very attentive to what you need. Love their salted caramel cupcake. read more

We were so happy with our daughter's second birthday cake. It was beautiful, and everyone at the party said it was the most incredible cake they had ever seen and tasted. We are so appreciative of Dawn for taking the time to listen to what we were looking for in the cake and incorporating the decorations we brought. Highly recommend using their bakery and looking forward to ordering from them again! read more

Mad Batter Cakery Co - Custom Cakes Near Me - Santa Rosa, California

I'm always on the hunt for good gluten free desserts. They are hard to come by. The Mad Batter makes the best gluten free desserts I have ever had! I have had her cakes at Wild Goat and frequently get her cupcakes at Penngrove Market. We made our first ordered in Dec for the Holidays. Not only was it beautiful and delicious but my gluten eating family loved it! read more

Mad Batter Cakery Co - Yule log christmas 2020 - Custom Cakes Near Me - Santa Rosa, California

Dawn is fantastic to work with and the cakes are beautifully made. The flavors and ingredients are top notch and so well thought out. A unique and wonderful blend of creativity and delicious decadence. read more

Mad Batter Cakery Co - Beautiful! - Custom Cakes Near Me - Santa Rosa, California

We ordered a gluten free lemon cake for my birthday. Hands down one of the best cakes I have had in my life!! Will most definitely order from here again. read more

I ordered a dozen carrot cake cupcakes for a co worker's birthday. I went to pick them up and the owner/ baker was awesome! She showed me around, and was the nicest person. She gave me some cookies and brownies to go. The cupcakes were so delicious. Everyone freaked out over how good and non gluten free they tasted. I do not live in Petaluma ( and her bakery is here now, by the auto row,) but will definitely be ordering from her again. I heard the cinnamon rolls are good! I heard there is a best carrot cake war between Mad Batter and someone else in town.. Anyway, go here! Even if you eat gluten. So delicious!! Support local businesses!!!!!!! read more

So excited to FINALLY have found some gf cinnamon rolls! These taste amazing and the frosting is perfect, I can't say enough good things about them! The owner was kind and got back to me fast about my order. Definitely recommending this place to all of my gf friends and look forward to ordering more goodies in the future! read more

Mad Batter Cakery Co - Cinnamon rolls - Custom Cakes Near Me - Santa Rosa, California

Dawn makes the most incredible gluten free desserts and breads. Our caterer recommended we work with Dawn to help us have a 100% gluten free wedding and we are so impressed with how everything tasted (and looked). Thank you, Dawn, for helping us make our gluten-free wedding dreams come true. read more

See all

I was running out of time trying to find a gluten free birthday cake for my gluten free wife. On the very morning of her birthday I got up early and started looking online. The Mad Batter Cakery popped up in my search. I immediately called and Dawn answered the phone. She was so helpful and straight forward. As the fates provided, she happened to have a beautiful GF cake that would normally have required a 48 hour notice. When I picked up the cake she skillfully customized the top with my wife's name and Happy Birthday. My wife and everyone agreed that it was one the very best cakes they had ever eaten, GF or not. That a cake that special can be done GF is kind of magical. Thank you Dawn! read more