Honestly a 10/10 experience! The groomer did exactly what I asked for with my pups hair cut. They…read morewere also very affordable! Which I love. For my babies cut, wash, and nail trim it was $50. Way cheaper than going to petco or petsmart.

Do NOT take your dog here. I received a phone call that my dog came in with a cut. Please note…read morethat my dog is a INSIDE dog and is also a white fur puppy, I would have noticed if he had a cut. He did not go in with a cut, he was cut. I was told they applied an ointment and I needed to keep an eye on it. Next day, I noticed the ointment was off and realized this was NOT just a cut. Do NOT trust your fur baby's with them. I had no idea, my puppies were being ABUSED over here. Very disgust, very disappointed in the lack of care.

First timer puppy and I'm must say I'm extremely happy I picked them. Great customer service and…read moresuper friendly with Nacho. He came back home looking and smelling fresher than ever. Extremely satisfied and will definitely be coming back.

DROP OFF: 1230 was told about an hour after we gave grooming directions..we said ok we have some…read moreerrands to run. CALLED 245: on our way home called to see if he was close to being done...No, we will call you when he is ready. GOT A CALL 426: How did you want your dog groomed? Asked how much longer 1.5 hours... WENT AND PICKED UP OUR UNGROOMED BABY.

soy cesar, Paola dueño de Roxy ... I highly recommend this place.. always accommodating. Always do…read morea good job.. I love it here..

Beware of this place. DO NOT GIVE SERVICE TO THEM. I…read morerecently took my shiz zhu to CLASSY Pet Grooming on 12/14/24, and I was extremely disappointed with the service. my sister did the drop off on a Saturday at 9am (which was a scheduled appointment) and pick up for me at 3pm (when CLASSY PETS called sisters to pick up the dog) When I picked up my dog from my sister's placed at night time, I noticed that the grooming was poorly done or not done at all . Her fur was just fluffed up, still smelled and it looked like they rushed through the job. All they did was shave off her private area in an ugly manner. They charged my sister full price. When I called to resolve the issue today because they are only open from Tuesday through Saturday, the person on the phone was incredibly rude and dismissive. Stating why did it take me Soo long to contact them (MIND YOU THEY ARE CLOSED SUNDAY AND MONDAY) Then she continued to ask why wasn't I the one to bring in my dog and allowed my sister. How it should have been me to take my dog not my sister. She stated I was wasting her time on the phone. Instead of addressing my concerns, they kept repeating the same unhelpful information and made me feel like my problem was not important. The lady on the phone seemed disinterested in helping me find a solution at all. She wouldn't let me talk to the manager at all because she said the manager doesn't speak English and I demanded over and over to talk to the manager and she kept declining for me to speak to her because I can't speak in Spanish. The lady on phone stated she herself is the only one that understands English and can speak in English and that no one else knows how to speak in English. I'm sure Google translate would have helped me or I could have gotten my friend to talk for me. The lady on the phone claimed she told my sister that they wouldn't be able to take her because they can't do much with her because MY DOG doesn't allow herself (I've taken this dog here for few years now) - Yet they still took in my dog after my sister dropping her off this Saturday - They knew her name and who this dog was when we scheduled the appointment over the phone - Even the lady on the phone stated they have a record of MY dog and said we told YOUR SISTER we couldn't take her , YET THEY STILL TOOK HER THIS SATURDAY - They Stayed with my dog over 6 hours until they contacted my sister to pick up and pay full price on something that wasn't done? Her nails were so long that one of her nails tore off! This kind of poor customer service is unacceptable, and I will think twice before doing business with "Classy Pet" again. I would not recommend this place to anyone looking for quality care for their pets.

The best groomer in El Paso Texas. She knows her (Vicky) great with animals small medium and…read morelarge. Fast service and staff is nice and friendly. I have 13 yrs going and my Samantha gives 10 paws up on service. She has done many of my fur babies over the years. Great loving care and experience. Thanks Vicky and staff.

Been taking my fur babies for ten plus years. Vicky and Patty are always great with them. Had one…read moreof my fur babies that was very apprehensive and they worked with him every time. He got to the point where he was happy to go. Wouldn't trust my Cocoa and Odie to anyone else.

This place continues to be amazing…read more They always get us in within a day or two's notice and do an incredible job. Also one of the best prices around. Thank you Pet Heroes for taking such good care of our boy!!

Just moved to El Paso from out of state and was looking for a groomer…read more Everybody here is amazing! Took amazing care of my puppy and she came back happy Thanks folks

Great services. Reasonable rates. Service provides pick up. Very personable and trustworthy.read more

Very satisfied with the quality of services provided for my dogs. My boxer has allergic reactions…read moreto just about every dog product out there but they always take great care so he is not exposed. My German shepherd is a huge 6 month puppy and they are able to handle her with care and patience. Very happy with the services provided.

THIS IS A TALENTED GROOMER! I was extremely impressed. I brought two matted poodle mixes that had…read morebeen found as strays to Precious Dog Grooming. WOW! I could not believe the before and after. These dogs were transformed and looked amazing. This was the best experience that I have ever had with a groomer. I highly recommend Precious Dog Groomer if you are in El Paso.

Love this place! My normal dog grooming place no longer takes appointments on Saturdays and looked…read morefor a walk-in place. Fantastic customer service, groomer/owner has a clear understanding and thorough knowledge of her craft. I felt extremely comfortable leaving my dogs there and definitely will be using Precious grooming again. My dogs came back looking great and happy. They didn't seem to be scared or anxious when they were handed back to me. Affordable and a lot definitely worth it!

Absolutely love taking my pup Molly for her monthly rooming here. She always leaves smelling great…read moreand looking amazing. The owner is very kind and accommodating.

Staff were awesome and helpful, first time here. Will bring my pups here again. Super easy to use…read moretheir equipment.