I bought the $2k package which means I get treatment till it's gone. Which is great. But getting…read morean appointment has been sooo frustrating. And worse, I can't seem to get anyone on the phone at the south Congress location. Since I signed up in Jan 2026. I've had two appts. Last one was Feb. next one is May! Because they are booked. I'd like to book a few appointments in advance so I don't get the dreaded "we are booked so it will be 12 or more weeks" message but so far that hasn't happened. I am happy with the progress of the two treatments but it's getting erased by not getting any response at my local studio. South Congress removery...please call me back.

I have bought 2 packages from them. Had no issues with the first however the second has been rough…read more I struggled to get an initial consult appointment due to a system error. Then struggled to get a first appointment. They never answered calls at my local shop. After finally getting an appointment, my second appointment was canceled by them however they made no effort to reschedule. I tried to call the shop but again no one answered. I called the 1-888 number and finally got a second appointment scheduled but when i mentioned all the issues i was having, it was ignored and i was talked over. They told me to just call the national line every time. They didnt comment on the system issue or the cancelation without rescheduling. I am going to use the last visits on the package i bought but will be looking for another company in the future

this place is so great i regularly travel across the country to be treated by mike and his expert…read morestaff. they did so well on my first piece i entrusted them to a second. wouldnt go ANYWHERE else!

The team at MEDermis is professional friendly, and courteous. They have a great icing system to…read morehelp with the pain and did a great job on my unwanted tattoos. Highly recommended.

Update: FYI: Customer service did not contact me and there…read moreis no private DM. Previously were very good. Now all new hires. Original: I got second degree burns from laser hair removal. I have bought LHR and clear and brilliant as well from them. I am afraid to go back for services - not only did the nurse aesthetician burn me, she brushed it off when I said it was a burn. I was given no immediate first aid (cold water to calm the burn. All they had were ice and hydrocortisone which are not appropriate for treating burns). And now making the cancel and refund process difficult.

UPDATE: Corporate called and apologized, they also told me that I will NOT be charged the $50…read morecancellation fee. They also gave me their deepest condolences. After the manager at the Domain "Kelsi" decided that putting my cat down was not an excuse for missing my appointment. I have been a customer with LaserAway for a few years now and I had an emergency this morning with my cat so I was unable to make it to my appointment. Had to put my cat down and then ended up talking to the manager, Kelsi and she stated that I would still have to pay the $50 cancellation fee. Keep in mind this is the first time I have ever missed an appointment. So needless to say I will NEVER purchase another package from LaserAway and will tell my friends to stay away. HORRIBLE customer service.

Ok, I will start by saying I got referred the Magic Laser by Mo Malone. She is a tattoo artist at…read moreTriple Crown Tattoo Parlor. Owned by the same guy that owns Amillion Tattoo (where Magic Laser is). These seem like really cool people that care about their work. I am not going to lie. I was super skeptical about doing this whole laser thing. I did extensive research online. Most of the stuff online is so so. I got discouraged the more I looked online. Jill at Amillion was my Laser tech. The first day I went in for my consultation she said the tattoo needed to heal more. I went in the next week and she said it still needed to heal. This shows me they care about my skin! I went in yesterday 8/2/2013. She took a look and said we could hit most of the tattoo This is a big piece by the way. I soo wanted to get the anticipation of what the laser would feel like out of my head. I have a fairly high pain tolerance, but I'm a newb when it comes to this. When I was about to start the actual first laser experience Jill kind of shocked me. She seemed to get really professional on me. I kept felling more comfortable around her. She gave me a little test to see what it felt like. It wasn't that bad really. You will do anything you must to get what you want lol. The process does not really take long at all. It does hurt worse than actually getting a tattoo but the pain is bearable. I will go back this next week to get the of the laser treatment done. I will updated y'all later on the progress. Thanks Scott Ellis for having these things available for people who need them! Ohhh.. Thanks Jill!! for being the one who will help me lighten this enough for a really good sleeve :) Your boss needs to do nice things for you !

I highly recommend Jill if you are looking to get a tattoo lightened or removed completely. She is…read morevery professional and knowledgable. Also, Jill will prepare you properly to make the process as comfortable and speedy as possible. In 4 sessions she was able to lighten my low back tattoo enough so I could start an entire back piece. As a Tattooer here in Austin, I am able to send clients her way because I know she is safe and effective. Jill is my Laser Queen!!! Thank You!!!

TIP: Make appointment for complimentary consultation for laser removal. Shop is super clean and has…read moremost high tech equipment. Special: Buy 4 sessions, get 5th free.

Amazing customer service from a great team of artists…read more After researching the local shops I decided to use Pigment tattoo. I was assisted by Frodo "Swagins" Nunez. His work is absolutely amazing. After the initial consultation he sent me a sketch of what he came up with based on our discussion. With a few minor adjustments I knew that he was the artist that I was looking for. On the day of appointment Frodo was ready for me and did excellent work. We had a great conversation while he drawing. The next time I'm looking for a new tattoo I would definitely be seeking out Frodo again.

I am not going to go into what I'm having removed, but I am having a tattoo removed. I am so happy…read moreI found Removery. They are taking great care of me, and the pricing is reasonable considering all that is going on in the process to remove a tattoo. It's not for the faint of heart. I highly recommend patience and the understanding that if it hurt getting on, it's going to hurt removing it. Aside from that, it's working and very effective. And yeah, it hurts. I won't lie to anyone. They are so kind, very transparent in what is going on, the facility is incredibly clean, and the staff knows what they are doing. They are wonderful. I know I'm in good hands, and I know my situation is just as important to them as it is to me. Thank you all for your help!

Making great progress. I still have roughly a year to go, give or take. During this pandemic, the…read morefacility has been immaculate and the staff have been very professional and have practiced mask-wearing and social distancing protocols as often as possible. I've been very impressed.

If you're thinking of getting a tattoo removed, THIS IS THE PLACE! Prices were so incredibly…read morereasonable and he does consultations through his website so I found out the cost and what to expect in a matter of minutes. As soon as he told me I booked that same day and I couldn't be happier with my results even after just two sessions. He keeps progress pictures in your profile so you can track progress. He's such a lovely human and his business has a cool retro-futurism space vibe. It's very clean and professional, I would recommend to anyone looking for tattoo removal.

Alan makes the process easy and the studio has a relaxing vibe. All the equipment is state of the…read moreart. The rates are unbeatable, and you aren't pressured into buying an expensive package like so many other tattoo removal businesses in Austin.

I love their services very friendly and explains processes and procedures well. Clean office…read more I've had laser Tattoo removal and micro needling. I love the results!

unfortunately the service and quality in the Med-spa is poor. It was good about 8 yrs ago and over…read morethe past few years it's not the best experience.

Best in Austin! Angie the owner is nice, professional and highly knowledgeable. I feel taken care…read moreof, everything was personalized and catered to my needs. Easy to book appointments, she follows up enough frequently that I feel like I'm taken care of. Office is spacious, nice, comfortable and clean. The staff there are all friendly and nice. She only makes needed recommendations on service. Reasonable prices. Angie knows what she is doing and I feel comfortable trusting her with my injection needs. Parking is good! Easy to find location! Easy to contact! Very informative and answered all my questions and concerns. She explained each process and what services I will be getting. Offer a huge variety of services. Quality products. Botox, filler, skin treatment and more. Highly recommend if you are looking for a good long term place with a trust worthy team. Definitely making this spot my go to from now on.

A couple months ago I left a review after doing PRP for hair restoration with Dana. Since then, I…read moredecided to try Emsculpt Neo with Bre and wanted to leave another review. As a guy, I wasn't sure what to expect going into it. Bre made the process easy, explained everything clearly, and answered all my questions without making it feel awkward. The treatment itself was a lot different than I expected, and I ended up really liking it. After finishing my sessions, I could definitely see a difference in my midsection, which was exactly what I was hoping for. What I appreciated most was that Bre was straightforward from the beginning. She explained what the treatment could realistically do and never overpromised anything. Overall, another great experience at Rejuvenate Austin. If you're thinking about Emsculpt Neo, I'd recommend talking with Bre.

I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.