Love these guys, they got me up and running in super fast time considering Covid has caused a big back up for them. Really appreciate you guys understanding that we are avid cyclists, not just a $ for your cash register. read more

I didn't know stores like this existed anymore. I wouldn't call myself a regular, but I've purchased some things from the store before. One day I went in and needed a simple fix for my bike, but I didn't have the tool. I was about to purchase it, but they just lent me the tool instead - free of charge- to take home and give back the next day. What a cool group of folks! read more

Best bike shop experience in the DFW Metroplex. Maybe in the country. Source: Former Cat 2 Road Racer Caution: If you're going to behave like a penis, maybe you need to try another shop. read more

Clarence and his team are all great guys that ride as well. I bought my first bike from them as a result of the attention provided from being fitted to answering all my stupid questions. I havent experienced this level of C/S anywhere in the metroplex when dealing with bike shops. read more

Best shop in the Metroplex. I have been riding over 5 years now and thats because these pro's know all about great service, I ride centuries and they always service my bike. Who doesn't want the best cycling experience & service that only Mad Duck provides? Go with the Best or stay home. read more

The best little bike shop you will find in Northeast Texas. Bar none. Go see these people. Clarence, Gary and the Crew. These people are special. read more

I can't comment on price because I wasn't charged. But I came expecting to drop my bike for repairs but the mechanic made a few tweaks and said it was ready to go. He charged me one High Five! Thanks Mad Duck! read more

Clarence and his guys are the best! Clarence took a great deal of time to put together a bike that was just right for me for what I wanted and needed without trying to sell upsell me. From what I have observed after being his in shop on many occasions is he takes his time with customers and develops long-standing relationships with them, ensuring that we come back often and bring our friends, kids, neighbors, etc. I really like that he's not just about making the initial sale, but rather dedicated to the sport and establishing long-term relationships with the riders and the community. read more

I know NOTHING about bikes, but I am planning to train for a 100 mile ride in September. I went in to Mad Duck and they measured me and told me what to expect when purchasing a bike! Very helpful!! read more

Excellent customer service. I've bought two bikes here. They never tried to up-sell me. The owners are very involved and helpful. Even though it's been a few years since I bought the bikes, they still treat me just as well as when I was looking to buy one. read more

Best People, Best Prices, Best Bikes! Great experience from start to finish. Thanks Mad Duck!

Professional guys. Provide very good service. I bought a yeti asr 5 here. Price is good.

Went in for a rear hub repack not knowing of the internal explosion that had occurred (hoping that wasn't the case). Got a new hub, Stans 3.30, re-laced, new split tube installed and out of the door at a very reasonable price and time frame. The mechanic was rad and the younger gentleman that helped me was kitted to ride but stuck around to make sure I was taken care of. Great job, thanks. read more

I came in today to look at getting a new bike I also brought in a bike that I have had multiple mechanic's look at and gotten nowhere. These guys are amazing. read more

Well I went to this so called bike shop a week ago and have never been treated so RUDE , im in the store looking around 2 guys behind the counter b.s ing with a rider in a jersey they said nothing didn't even aknowlege I had come in.... iwait a few min and then ask for some chainring bolts , one of them tell me to ask the mechanic when he is done in the restroom ???? when he is done and back in the shop I asked him if he had some aluminum chainring bolts and he basically told me that is the stupidest thing he had ever heard , who is this guy to tell me what I need!! these guys are your typical elitist bike snobs !!! will never step foot in here. read more

Great place to buy and have bikes serviced - or even simply hang out and talk cycling! The owner and staff are knowledgeable and passionate about cycling. They go out of their way to help and support the cycling community in the area. read more

Love my LBS! Great service. Everyone at Mad Duck is a cyclist and is so supportive of the cycling community. On any given day you can drop in to shop or for conversation. They will help you find exactly the right bike or the right accessories for your current bike. read more

Great LBS with unmatched customer service. Clarence answered all of my questions and made the buying process a breeze. Very knowledgeable team - would recommend this shop to anyone. If you don't live close, it's worth the drive. read more

I've been riding road bikes seriously since 2017. I have been a continuous costumer of MD for small things since then. I've now bought and built two full bikes and have a third on the way. This is the only bike shop I have ever known that will show up on a closed holiday to help get something fixed or replaced. Treated like family. Clarence is an amazing owner and Gary and Stephen are first class mechanics. Clarence even writes my workout plans. This is the only place I will trust to touch my bikes and for true advice on what is right for me and my needs. read more

Clarence and the whole mad duck team have the best customer service we have ever experienced and not just from a bike shop just in general. Not only has my husband bought two bikes from him but his whole entire family has now as well as multiple friends. If you go anywhere else for your bike needs you are wasting your time! Clarence is the man! -Jeff & Jacey Aragon read more

My go to bike shop for over a decade. Always willing to help and super chill bike shop. They treat my wife like she has bought 15 bikes from them every time she goes in. Mad Duck rocks! Quack quack read more

Mad Duck is the place to go in DFW. I brought in my beat up hardtail for a repair and it was fixed the next day - it was seamless customer service from drop off to pickup. Communication was excellent even when I called to check in the same evening, it was a straight answer. I picked up a few parts that were priced fair and they had me on my way. I will be back and recommended. read more

Honest, very friendly and helpful. They are not out to steal your money or sell you things that you don't need. This place is for serious riders. Owner is actively involved in the community. We love Mad Duck. read more

I buy exclusively from mad Duck regardless of what bikes they carry. They aren't back slapping, car selling types and some people mistake that as indifference. Nothing is further from the truth. What they are is considerate and low pressure with the best service department on the planet. read more

this place has a fascinating collection of bikes that cover most riding situations despite the fact that the bikes are exotic the people are not the least bit pretentious the advice is down to earth and practical and they treat everyone with respect and courtesy recommended without reservation read more

Great service, very friendly, knowledgeable and reasonable prices I brought my bike in for brake service at lunch on Tuesday and it was ready by lunch the next day!! That's extraordinary. It usually takes at least a week to 2 weeks at other shops in the area. I live in Carrollton but will drive there from now on based upon their friendly service. read more