I have been consistently seeing Sofia for lashlifts and other hair removal services and she…read morecontinously exceeds my expectations! Not only does she provide a super comfortable environment, a welcoming attitude, her work is consistent and she helps educate you on how to best serve your skin as well. I recommend her to everyone!

Sofia is the sweetest and kindest lady. Her services are always my favorite. She has such soft…read morehands that doing lash extension is a breeze. She has special attention to detail and is invested to making you feel beautiful. I'm so glad that I found her, my beauty essentials days have never been easier!

Update: It thought I would update my review since it has…read morebeen a while and I have had more services done. Keri has changed what services she provides so please check out her website to see what is currently offered. Keri is still my go to girl! My brows are always on point. She is always looking to educate, expand, and improve on what she can offer her clients. Since my last review, I have had a lash lift done. I have bad year round allergies so my eyes are always crying and itchy so for me this was a great option instead of lash extensions. My natural lashes are black and long but they stick out straight so this service actually curls them up. It doesn't take long and it last at least 6-8 weeks for me. (This last time 12 weeks) It looks great with or without mascara. My daughter has brownish black hair. Her brows are lighter and she always has to draw them in. She has had her brows tinted many times and she is extremely pleased on how it looks and the times it saves her each morning. Quick and easy and inexpensive. Keri also has done (airbrush) full face make up on me and it looked super amazing and it didn't feel heavy on my face. I was grocery shopping before my date night and I felt amazing! She also did eye makeup for my picky teenanger for prom. She was super happy with how it turned out. Keri now offers permanent make up such as eyeliner and micro blading. I have seen her work and spoke with her other clients that I know and they are all pleased with the outcome. I decided to get my eye brows micro bladed and I absolutely love how my eyebrows look!! It really does make a big difference on how I look and feel about my self! Keri used a numbing cream and picked a great color for my brows. She will give you a handout with after care instructions. It is super simple. For best results NO scratching, picking, scrubbing, or using products on tattooed area etc. The end results look natural and I have gotten lots of compliments from strangers, as well as, questions like -what do you use to fill in your brows? After I was healed up, I did need a touch up in just a couple small spots. I just got them touched up that about a week ago and I am eagerly awaiting to be all healed! I highly recommend that you go see Keri for the services she offers.

Keri has been my esthetician for years and the longer I see her the more impressed I am with her!…read more She is friendly and professional and her prices are very reasonable. She does an amazing job shaping my brows every time I go in to have them waxed. I leave feeling more beautiful because of her work. I also see her for Brazilians and she does an excellent job. Recently I discovered I am highly allergic to some common ingredients in cosmetic and body care products. She was fast to respond to my requests for ingredient lists and worked with me over the course of several months to find and provide hypo-allergenic products so she could continue to provide me service. What can I say? I am a customer for life!!

Yes, the owner did try to call me. She left a voicemail and wanted me to try a different stylist…read more After that experience, it's completely reasonable I would not want to attend the salon at all again. And why would I want to speak to you? There isn't anything you would do anyway. You just make excuses for the rude behavior. Accept the bad review and move on.

Always professional and upbeat staff! I highly recommend…read moreSydney! The signs are a fun silly way to get customers to relax... at least they are for me.

AMAZING! Found…read moreBrittany on Facebook- her page had a lot of impressive before/after eyebrow shots. Brittany's business is inside her home but she has done a fantastic job of making it feel like a spa quality experience. And she is so incredibly friendly and easy to talk to that the appointment flies by. I've been to get my brows waxed with her three times now. She really listens to what her customers are hoping to achieve and delivers. Don't waste your money trying out other places this is as good as it gets.

Brittany is so special. I've known her as a friend for few years but had never taken the plunge…read moreinto waxing or really anything other than a hair cut or color otherwise. I finally made some time for me (mom of 3 little boys!) and I would ONLY trust Brittany to do what she does! She made me feel comfortable and was so professional...I know that even if this had been our first introduction I'd still have felt like a friend! Brittany gave me a brow wax, lash tint and a Brazilian wax. I was a wax virgin, so I was nervous, but she was so great! 5 stars all around! Whether you've done it before, or are a virgin like I was, you will love your experience.

Very friendly engaging technicians. Reasonable price and super happy with the quality of work they…read moreperform.

Good experience! I was a walk-in and I got a manicure and pedicure. They did a great job! Super…read morefriendly and efficient

Lauren is amazing at what she does. I just love her personality and she's so gentle. Highly…read morerecommend.

Lauren is the best! She is very knowledgeable, attentive, kind and caring, I always have a great…read moreexperience with her and her services. Lauren is amazing, I would highly recommend her to anyone!

I went to Future Nails and Spa this evening because my daughter wanted to treat me to a mani/pedi…read morefor Mother's Day. We arrived at 6:15 PM, a full 45 minutes before closing, and asked for one manicure and pedicure. The woman who greeted us immediately looked at her watch before asking if it was just one service, which already made me feel a little uncomfortable, but she said they could have one person do my toes and another do my nails so they could finish before closing. That sounded perfectly reasonable to me. While a woman worked on my pedicure, I handed over a nail polish my husband had specifically bought me for this Mother's Day treat and asked for a French tip manicure using that color. The front desk employee even wrote my requested services -- basic pedicure and French tip manicure -- on a Post-it note and placed it in front of the nail technician, Peter. After Peter painted part of one hand, he asked about the color, and I clarified again that I wanted a French tip with it. He immediately threw his hands up in frustration and began speaking angrily in another language as though I had caused a major inconvenience. The frustrating part was that my request had already been written down clearly in front of him the entire time. I asked if it was a problem, and with a dramatic sigh he said, "No, I'll do it." At that point, I no longer felt comfortable letting him work on my nails. After he removed the polish, I told him we could forget the manicure because I "didn't come here to be an inconvenience." He tried to convince me to continue, but the damage was already done. The woman doing my pedicure could clearly see I was upset and even offered to do my nails herself after Peter stormed into the back room, but by then I just wanted to leave. I was literally fighting back tears sitting there beside my daughter during what was supposed to be a relaxing Mother's Day experience. When I went to pay, the woman at the counter didn't ask what happened or how my service was. Peter had already spoken to her beforehand, again in another language, so I have no idea what was said. The only thing she told me was that they wouldn't charge me for the manicure. Unfortunately, this experience left me feeling embarrassed, unwelcome, and like a burden for simply asking for the service I requested. I won't be returning, and I hope this review helps others know what kind of customer service they may encounter here.

I have been coming here for a year now and they are fabulous! I have tried a few nail salons in the…read morekitsap area and they are by far the cleanest and nicest. I never have any issues with scheduling or quality. All the employees there are super nice and attentive everyone is always saying hi and asking how are you. The technicians that I directly typically have are Anh for my Acrylics and John for pedicures. Both are always very nice and gentle. I have such a blast Everytime I go. I typically don't have much to say about a Front Desk attendant but the Front desk employee Linda here at future nails is THE BEST! When I do have to wait for a Few minutes she and I have great conversations and she is so on top of the scheduling! I have no idea how they would run without her. I definitely recommend Future nails to all my friends/family and will continue to support their business!

Got a facial here and I loved it! Definitely coming back and inviting a couple of my girlfriends to…read morejoin.

Lesley is the owner of the salon and has no customer services skills. I called today to book a…read morewaxing appointment. My last appointment I tried to reschedule because I was stuck in traffic. I was asked ONCE over the phone for a credit card number. Lesley continued to be condescending and blaming me for never giving that information and basically refused to book my appointment if I didn't give her my card number. Personally after speaking to Lesley over the phone with her condescending and rude tone I was not comfortable providing this information. I was in the salon on Friday, 7/2/2021 and the front desk lady that checked me never asked for this information. If she did, I would gave it to her. As a salon owner please do not argue with your customers. Due to this experience over the phone I refuse to give her money or support her business. Customer service and professionalism is key. I hung up on Lesley, she called me back 20 minutes late and ended up canceling all my appointments due to this interaction with her. Overall, the ladies that do waxing and facials are wonderful!

I just received an AMAZING Dermaplane facial with Meghan! I would highly recommend, very welcoming…read moreand professional environment. Can't wait to try more services

From the owner: Highly Trained Esthetician with 19 years experience! Bare Complexion offer transformation skincare…read moreservices and empowering confidence!

Jolene cut my hair in the CUTEST way ever. I have a bob and wanted a cool design underneath, and…read moreshe helped make it the best ever. I've never colored my hair, but I think this is the place for me to get it done at. I am very particular about my hair and how it is cut/styled, and I can say they did the best job. Thank you!

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.