Janissa has been my go to girl for years now. I was and still am very, very picky and almost OCD…read moreabout how my brows and lashes look and have a hard time letting people go near them but Janissa provided me with excellent quality that has made me go back for years. They always look perfect and i get a ton of compliments on both. She is incredibly personable, kind and flexible too. Highly recommend! I also go here for my hair and I go through Ashley. She's very kind, laid back, patient and works with me through my million ways that I change my mind every other month or every other session. Great quality work and always leave loving my hair. Bonus? There's a little floof that hangs out here and is like a mascot. He's simply the cutest and best. And the aesthetic of the salon is absolutely adorable.

I have been seeing McKenzie for over 3 years. I followed her here because she is amazing! I love…read morethis shop, it is adorable and comes with a sweet pooch that looks like a Fox. It has its own little mascot! McKenzie has the most bubbly and fun personality, and makes it so comfortable and easy to be there. Especially if you're like me and have gallons of hair and you're there for hours! Never a dull moment. I've "cheated" on McKenzie before and I went crawling back with my tail between my legs. Haha. I simply can't live without her.

Don't waste your time or money at this company, they don't care about quality, just quantity in…read moreappointments. My daughter wanted a facial with a dermaplane for her birthday. She normally goes to Muckleshoot spa, but didn't want to travel that far on her one day off for the week, so we decided to try SugaringNYC in Gig Harbor. She made a 1045 appointment on April 16, 2026 through the website. The confirmation email stated 1040 and the dermaplane facial shows as a 60 minute appointment. I dropped her off and she entered the lobby at 10:30. They have no front desk staff so no one greeted her. She waited about five minutes, texted me and said she hasn't seen anybody and wasn't sure what was going on. I told her they were probably in with other appointments and to give it a few more minutes. Around 1049 someone came out and checked out a couple customers that were done and then checked her in. She was brought back to the room by Nevaeh at 1057. She took about 5 minutes to get set up, so now it's approximately 1102. She didn't put a head wrap to protect my daughter's hair nor did she have my daughter takeoff her shirt and put a robe on or at least just put a robe on to protect her clothing. She proceeded to do the shotty facial getting product and oil in my daughter's hair and clothes, the hot towels soaked my daughter's shirt. My daughter called me at 11:41 and said she was outside waiting for me. Now, I'm not a mathematician but if your appointment is at 10:40 your facial doesn't start until 1102 approximately and you're done at about 1035, paid for and out on the sidewalk at 11:41, your appointment was not 60 minutes. Nevaeh seemed frazzled stating that her manager was over booking them and that frazzled energy carried over into the lack of relaxing spa therapy that you're paying for! When my daughter called me to pick her up, I was shocked. She was already done knowing she went in late. She was very upset. Said that it was not a good experience. Said her freshly washed hair was now greasy with oil and product, and her shirt was soaked and had product on it. I immediately called and spoke to Nevaeh which I didn't know it was her. I explained that my daughter just left there from a facial, which was my birthday gift to her, and she was upset and almost in tears. I told her that my daughter's appointment was only 35 minutes to which she argued with me that she was only shorted five minutes. She didn't have anything to say about not putting a headband on or a robe. I asked her about getting a refund and she told me that she was not able to do that. I would have to email the Washington sugaring NYC email to which I did and have to date 5/4/26 have received NO reply. I've called both the Gig Harbor and the Capitol Hill sugaring locations which are owned by the same person and left messages for the manager, which I got employee's that called me back saying that they're not the manager and they'll forward it to the manager. But still have NOT received any return call from a manager with regards to the terrible spa experience. Don't waste your money at this location they clearly do not care about customer satisfaction, or providing a good spa experience. Clearly they only care about making money.

Very professional and FAST, I recommend the Brazilian! The estheticians are always super sweet and…read moremake you feel very comfortable.

I would not recommend this place. When booking you get the automated messages about your…read moreappointment being booked and your typical please confirm. On top of this the owner texted me several times from what I am assuming is her personal phone. Per the policy at this place, you have 24 hours to cancel. I work night shift 12 hours and have limited availability when I can do things. I was going to confirm until this morning I received a text message that seemed desperate to me. For a place I thought was doing well I wouldn't anticipate receiving these texts. I went online and cancelled and her is what I had written back to me. Mind you, this is the owner as well. These pictures speak for themselves.

If I could give 0 star's I would. I want to start by saying…read moreI am a licensed MASTER esthetician myself that graduated from Clover Park Tech in 2021 who then went and got further education for to be a Laser Technician I went to get my Brazilian waxed for the first time in my life and I left feeling mortified, shamed, and was treated in a manner I would never treat a client. Betty scolded me and made remarks about my body and stretch marks while I was in my most vulnerable state. She had a Trainee wax me post putting me on the spot and while being waxed, some of the wax had accidentally gotten flicked onto Betty's scrubs. She then used the trainee's hand that had just been waxing me to remove the wax from her scrub to then put the same hand back onto my private area being completely unsanitary. As a licensed esthetician I knew it was unhygienic and as a woman I was in a vulnerable position and mortified. Her after care kit consisted of bath and body works 'warm vanilla sugar' hand sanitizer that she instructed me to use to sanitize my private area. This product should NEVER be used NEAR or ON your private area and especially not on open follicles that can lead to bacteria, infection, and irritation. She also said to use Curel lotion to soothe the area after using hand sanitizer. This kit was a joke and so was her business. I paid full price for an UNLICENSED trainee to wax me while being simultaneously humiliated by this businesses owner.

About 30 minutes after leaving this review, the owner called and texted me to apologize. I was…read morerefunded and offered a free service to fix my brows. I really appreciate how fast and kindly the company responded. She was very considerate and eager to help me! Unfortunately, my schedule has been so tight I have not been able to go get them fixed so have had to start filling them in everyday.

Quick, professional and non embarrassing considering it was a Brazilian. Appreciated Madison very…read morevery much. Highly recommend

I came back today for my second surgaring service with Colleen and I'll be back for more. She is…read morethorough in her explanation of the process and the results were outstanding! I was very pleased even weeks after my first visit. The service rooms are very private and I felt 100% comfortable and confident in her care.

As a new to waxing the technician Vee put me to ease. Explained the process before and walked me…read morethrough each step of the way. Answered all my questions. The vibe was safe,relaxed and easy. Happy to say I'm a regular customer. I highly recommend Sugarology

I got a lash lift and tint with Amanda and I am very happy with the results. I got a lash lift at…read moreanother place and wasn't super happy, but with Amanda she was very quick and efficient. Results are amazing I am so happy, I will be back.

Great apt for bikini wax and brows with Nyah. Excellent, efficient service. Highly recommend!!read more

I have been going to Erin for sugaring services for 5 months now and would highly recommend her to…read moreeverybody! After a negative sugaring experience a few years ago at another studio, I was hesitant to ever try it again but decided to go for it prior to a Mexico vacation over the summer. I wasn't planning on making it part of my routine, but my first visit went so well that I purchased a 4-visit maintenance pack immediately afterwards. Sugaring of course isn't 100% painless, but I think Erin does a great job at making it as easy as possible. Her studio is very clean, and she puts you at ease during the whole process - it is evident that she knows what she is doing and that she really cares about her work.

I definitely recommend Erin's services. My first time seeing her and I felt like I've been her…read moreclient for years! She was quick, she made it not awkward by holding a conversation with me the whole time. Her prices are average to the service. I will definitely return!!!

I'm such a fan of sugaring! I decided to try to find a place closer to home and came across Sugar…read moreGecko Aesthetics as I was walking out of the office building for another appointment I had. Booking online was super easy; the building is on one of the main streets in downtown Renton. Be sure to have enough time to find street parking nearby and the building is locked so be sure to use the building code box to get access. The studio is so cute, well decorated and well maintained. Karli is wonderful! She's personable, has humor that I can vibe with, & skilled in her work. I noticed a few people mentioned pain and wanted to mention that may vary based on your pain tolerance and the esthetician's experience or ability. Karli is great and I barely experienced anything yet which is also i prefer sugaring over typical waxing :) What I thought was a unique perk as a first time customer was that she offers a free touch-up within a week of being seen (to support minimal growth apparently!). There's also a rewards system every time you come in.

I found Karli randomly through a google search. She is very welcoming and explains each process…read morebefore diving in. The atmosphere is very relaxed and inviting. Her studio is very clean. I always enjoy my time. Definitely recommend.

She's very attentive to details and makes the experience so enjoyable every time! She provides…read moreafter care instructions and even gave me a few samples for the best results!!

I had a great experience here. Very clean and welcoming. Melissa is friendly and professional and…read moremade the somewhat uncomfortable process of getting your unmentionables waxed about as enjoyable as it can be. I definitely recommend Oly Skin & Wax and plan to make use of their other services soon.