The entire team at Sunburst has been phenomenal, from the beginning including selection of…read moreproducts, which was lengthy because there were many great options from which to choose. The installation process went quite smoothly and we are very happy with the end result. The installers were very detail-oriented and ensured all products were top quality, which matched their installation services. We highly recommend Sunburst Raleigh!

I moved into a new home and needed 18 shutters.I moved from California to NC four months ago.Not an…read moreeasy transition as things are done much differently in NC and hard to get people to come out when I need something.The owner,Blake came to the rescue.He was very friendly, professional and certainly knows his trade.There doesn't seem to be much pride in a job well done and workmanship has gone by the wayside.This company is a breath of fresh air and has helped to restore my faith in mankind and contractors.The shutters were installed without incident.They are beautiful and I already notice how much cooler my house is.A shout out to Lionel who helped Blake with the installation.He did a great job and seemed to like his job.Some of the windows were a challenge as not all of them were even due to construction.Blake worked diligently to make them fit perfectly.I live in a rural area where some businesses dont want to come out.This company is a two hour drive from me.Thank you Blake and Lionel.Much continued success to you. Ellen B

Sam is a gem. I came with questions, and he answered them all and sent me off with materials to…read morestart my first challenging repair. Being both artist and engineer, he is exceptionally knowledgeable about wiring and lamp repair, and also creative and passionate about his glass designs. They are beautiful. Thank you, Sam. I'm a fan.

Bought my favorite Lamp here. Craig added the Blue shade which he personally spray painted. Í've…read morealso had several of my old lamps repaired there.

Good experience from start to finish. Bobbie came to measure. She has a great personality and…read moreexperienced. She can look at your space and make recommendations based on your ambiance, if you're not sure. Good follow up and not pushy. Joe installed and he was great too. He's very friendly and experienced as well. He's thorough in telling you about your window treatments. We ordered wooden blinds, shades, and wooden shutters and he explained usage, cleaning, etc. I chose them based on reviews and my experience was consistent with the excellent ratings.

This company was recommended by a friend. So glad I went with them…read more They installed blinds through out my home and they look wonderful. Bobbie answered all my questions so that I could make an informed decision as to what was best for me. Joe did the installation with ease. He was also very informative. Great company! Thank you so much!

Order, workmanship, insulation went perfect. Owner is great and does the work. What he promised he…read moredelivered. I'm new to NC and he did a super job.

So Happy! with our beautiful new shades! Alex did a fantastic job from start to finish! He was…read morevery professional. I would recommend Alex and Intex Design to anyone in need of window coverings. Erika

I got roller shades and drapery from here. They were very helpful in picking the right fabric and…read morecolor.

No show! Had made a consultation appointment on line. Received confirmation. Never showed. Called…read moreand was told the on line platform is not working!!! What a waste of time. Not reliable.

Nathan was very professional and thorough when investigating a B.O. smell that was coming from what…read moreturned out to be a big mold issue he found behind our guest shower. Having not been able to identify the source for a few years now, we're glad to have found the problem before it got worse. He was also very helpful in providing top tier mold mitigation companies to clean and remove the problem. The value of his knowledge exceeds expectations and provides clients with an educational experience.

Nathan was a true professional in all aspects of his service and I would HIGHLY recommend him. I…read moredidn't have to wait long for the appointment, he was extremely competent and professional with his explanation and work in our house. He was patient and answered every question we had and took the time to figure out some specific problems we were having. He truly is a caring and competent business owner. I received a very detailed report less than a week later and he called to explain all his findings. We were very happy with his service which was reasonably priced. I am recommending him to my functional medicine doctor and to any friends that need this service - a 5+ out of a 5!

First I would like to say that overall I am pleased with the new door and window side pieces and…read moreglad that we replaced our old patio door that had water damage. I also feel that the guys who did the install behaved professionally, were friendly, worked hard and deserved the tip that they received. We originally went to Window Works in Cary before the holiday hoping to have our patio door replaced quickly. We met with Jeff and asked him to show us options for Anderson products to replace our patio door and side panels. Since they had a busy schedule we returned at the beginning of January to place our order and pay the 50% deposit. We were told that our order would probably there in about 2 weeks but it would likely be about 6 weeks before the install. When paying and signing the contract I scribbled on a few notes that Jeff reviewed. I discussed with him that (I assume like most people) we had an issue in the past of not having work done professionally or needing to have others clean up afterwards and I wanted to be sure there was a clear agreement between us. The work is completed now and overall we are pleased. However there were some issues that we are not so pleased with about the final results. I will list them and try to post pictures to clarify and let you decide if you would be pleased. 1. Upon final inspection before the installers left, I noticed that the grills don't match the door and side pieces. When I asked them if that was typical they stated they didn't think they had ever seen that before and they were certain it was never an issue with Anderson doors. They let me know the product I have is Therma-Tru.On viewing the contract I noticed that it says Anderson Windows and has that Anderson logo but under details it also mentions Therma-Tru Fiberglass which when ordering I thought was the type of Anderson door since that was the only brand we discussed. My mistake for not having that clarified but there is no way I would have knowingly ordered a "no-name" brand that I never heard of before. 2. So the Therma-Tru door looks nice and is fine but certainly I can't leave it with grills that don't match so that was a big concern for me. Jeff then told us that the door needs to be painted and within a certain time period in order to not void the warranty. Weather strip and hardware removed and all 6 sides painted order to keep the warranty on the door according to the manufacturer!(I had asked Jeff prior to ordering if painting the door was included and he did tell me that it wasn't but he also said the door would be fiberglass so I wouldn't have the same issues I had with our painted wooden door but I could paint it another color if I wanted.) If I had known about this I would have at the very least schedule painters to be there the day after the install. 3.They added quarter-round molding all the way across under the 2 side pieces and the door. I have never seen a piece like that under a door opening and think it looks odd. (This also needs to be painted) 4. Threshold has several pieces in various colors and to me it doesn't look great that way and one part is raw wood and needs to be painted. 5. There are "black" pieces used for threshold and under side pieces. I think it is an odd color to use with such light colors on the home but I think it looks fine for the door threshold but really strange and ugly under side sections. It looks like they are thresholds to walk on up to the windows. (Even worse that pieces shows inside and due to the material will need to be treated differently for painting ) 6. Lots of nail holes showing that will need to be filled 7.The flashing was showing under the door and it looked awful. When I told the installers that I really couldn't accept that they found a nice solution and fixed it. So that part turned out nicely. 8. They didn't clean the door or glass. NOT a huge deal for me in this case but I certainly feel that it should have been cleaned. If you are ordering windows or doors I'd highly suggest that you write CLEAN All on the contract. (BTW, on our first visit we did let Jeff know that one of our next projects was going to be replacing all of the old windows in our home.) 9. We sent Jeff pictures and invited him to stop by which he did. He just kept talking about how great he thought it looked and didn't seem to care about our opinions. 10. Another HUGE issue is that the following day I found out that I can't have any blinds or curtains installed on the door for privacy!!! Um, I sure could have used that info prior to ordering- thanks:( Therma-tru states that can void the warranty and that the solution would be to replace the new glass pieces and purchase new glass with the blinds inside! We would have for sure paid to have blinds inside if we had known of this issue. Even if I wanted to replace the new glass I still wouldn't be able to hang the custom made valances I had made!

Jeff and his team at Window Works were great to work with. We have an old home, built in the 1920's…read moreand Jeff took the time to talk to us about what style of windows would fit the classic look of the house. They turned out great. He walked us through his showroom and we were able to make choices based on our needs. With our old house, fitting on new windows so that they are straight, work with the aesthetic, and are installed PROPERLY is not a task I wanted to leave in the hands of just any old contractor. Window Works did a fantastic job.

We had Harland Windows and Doors install railings and a subfloor on our second floor 3 season room…read more They did a fantastic job - not only taking out the old railings but doing a great install on the new ones (with HOA approval). They were thorough, neat, worked well and went above and beyond to create a very aesthetic appearance. For the subfloor, they really knew their materials and process and did an excellent job.

We got all our windows replaced in 19 96 and are sliding glass doors. No issues whatsoever They…read morewere double-pained and eragon gas so I save a lot of money because the Sun won't come through and it keeps the cold out with the aircon gas and double paint windows and our neighbor in the back has hunting dogs and when they're barking you really can't hear them because it's also cuts the sound down from outside. 2023 we had some roller issues in our sliding glass doors and they came out and fixed it for free.