Located at the Sportsman's lodge shops. They have good selection of well made clothes and all the salespeople are so friendly and helpful.

The location is beautiful with great items, my only problem is with the training of the employees they are kind of all over the place when it comes to sizing they don't say that you could check it online or if there's a price difference online they don't honor it in store and they try to make all sorts of excuses so this is something that corporate needs to look into that way they these locations don't give a bad rep to the line. Transparency is a problem. read more

I usually loathe buying pants due to my specific measurements, but Jessica was extremely helpful and knowledgeable; she made buying jeans a great experience. Madewell can be pricey, but I went at a time where they were having a sale, as well as a deal where if you bring in ANY old jeans (yes, any), you received a $50 credit toward an in-store purchase. They then repurpose the jeans so it kinda feels nice to know you're at least trying to contribute to the green planet effort. Store was clean, change rooms were clean, and the store has a lovely airy vibe. FYI: First 90 mins is free in the self-parking lot. read more

Madewell - Front entrance to Madewell at Sportman's Lodge location in Studio City. - Women's Clothing Near Me - Los Angeles, California

Spring drop is insane cute!!! I want one of everything! We stopped in after dinner last night, totally spoiled now that they moved their Studio City location down near Laurel almost a mile closer to me ;) serious serious damage can be done in here. Gals working when we came in were very sweet and helpful! I did notice my purchase was on sale online but my receipt didn't reflect that, I'm sure they can do an adjustment as Madewell is always good about this so I'll probably swing back by today on my afternoon walk. read more

I went in a couple days ago and the staff were very friendly and helpful. Store was clean and organized.

This location isn't the friendliest. CELIA is the manager and her service was terrible. I had to go up to her to ask about if the earrings get tarnished. She answered simply and disregard me after with her demeanor. Her other staff and Celia herself seem to cater more to a different demographics as myself. The staff were helpful to middle old age Caucasian that came after us and disregarded me, my sister and my mother. Racist. Bye. Have a good Karma life. read more

Terrible customer service and unprofessional staff! I would give this place a zero rating if i could. The staff at this store are the unfriendliest, most unwelcoming staff I've experienced in a major brand store like Madewell. I have also already reached out to customer service with no response. I have walked into this store several times as it's in a desirable location to my house and my gym is right around the corner. The staff won't lift their heads to look at you or say hello. they will have multiple staff working and if you have multiple items in your hand they won't even offer assistance unless you ask. This is a customer service/sales job if you don't like it or doesn't suit you don't work there. Madewell you should train your staff better and make sure they're right for the role. it's so bad at this store that even though I like the clothes and brand itself I despise and avoid going in to the store. but its also difficult because I would like to try on my clothes. All in all I can easily say you are losing alot of sales due to your poor staffing and customer service. read more

There are a couple of associates who work here who are super lovely, but I had a terrible experience today when being checked out by an employee, whom I believe may have been a manager. I came home to find that she printed out the wrong gift receipts and didn't add gift wrap like I asked for, all after I spent $250+ here today. She also seemed annoyed when I was asking about pricing because it was super confusing the way they worded what was on sale and what was excluded, and many of the items were not labeled correctly. It's never that busy inside this store so I don't understand the poor and unhelpful attitude of some of their employees. I felt very rushed and flustered throughout this transaction because of how impatient and annoyed the employee was behaving. read more

Shopped here on a weekday for some last minute purchases for a premiere. I don't remember the employees name but she was really rude & passive aggressive. I couldn't shop for anything without her telling me not to touch it and to have her grab it instead. And it wasn't her offering help in a nice way, she seemed pissed and obviously wanted me to leave. She was nice & didn't mind helping these other people, who by the way did not purchase anything. We ended up still purchasing cause we found what we wanted. I work in retail and understand that we have bad days, but she was so rude for absolutely no reason. I wasn't being annoying or messing up the store, it was just so uncalled for. Definitely shop at a different location than this one. read more

This is a huge shout-out for Jessica. I understand working in retail is hard, and yes, the customers don't make it simple. I know I can be one of those complicated customers with the most complicated requests. I truly appreciate the patience, knowledge, and kindness that Jessica has always provided every time I'm shopping there. read more

Would give zero stars if I could. Stopped in on a Sunday afternoon and not one employee spoke to my mother and I. We made it to the back of the store and back to the front, talking and browsing along the way. We watched as they addressed other customers and quite literally walked right past as. Never once did they ever say hi or ask if we needed anything. My mom and I are both Black. The only Black people in the store. There were no employees of color. Will not be returning. Went to shop at FP Movement where we were greeted immediately and asked if we needed help. read more

I'm a shorter guy and jeans are hard to find that fit well and have a good length for short guys. Until I found Madewell. Only getting my jeans here from now on. And the staff are fantastic! read more

Such a beautiful store and friendly staff! The girls made me feel comfortable the second I walked in. As a guy I never knew Madewell carried such a great selection of guys clothes! Half the store is dedicated to men's and the staff helped get me set up with a great outfit for a night out! I will definitely be back! read more

Madewell is one of my go-tos for work clothing and high-quality basics, and they never disappoint! The clothes are beautiful, versatile, and last a long time. The associates at this store are also super helpful and supportive, and the parking lot at this shop is free for the first 90 minutes, which makes the whole experience easy! read more