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    Madison Auto Repair

    4.7 (15 reviews)

    Services - Madison Auto Repair

    Routine automotive maintenance

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    5 years ago

    Excellent place to get your car serviced. Everyone there is so helpful and honest about an issue occurring with your car.

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    Review Highlights - Madison Auto Repair

    more than a year later and my prius is running great!

    Mentioned in 2 reviews

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    Frank Honda & Toyota Auto Repair

    Frank Honda & Toyota Auto Repair

    (122 reviews)

    Normal Heights

    I recently had brake and suspension work done on my Honda CR-V at another auto repair shop. When I…read morepicked up my vehicle, the rear end was noisy and the ride felt unusually rough. I returned to that shop and asked them to inspect it again, but they told me nothing was wrong and recommended replacing my tires for a smoother ride--even though the tires were only three years old and had just 13,000 miles on them. I then brought my car to Frank Honda and Toyota Auto Repair for a diagnostic second opinion. Mike inspected it and called me right away with a serious finding: the left rear brake caliper bolts were missing, and the right front brake caliper bolts were loose from the previous brake job. This was especially concerning because I had already returned to the original shop and been told the vehicle was fine. This issue could have caused the brakes to seize, putting both my safety and my vehicle at serious risk. I am incredibly grateful to Mike and the team at Frank Honda and Toyota Auto Repair for their honesty, attention to detail, and outstanding service. They identified and corrected a dangerous mistake that another shop had made, and I truly believe their work protected me from a serious accident. They have earned my complete trust and will be my mechanics for life.

    They provided an incredibly reasonable price to replace my ABS brake system and finished it a day…read moreearly. To top it off, they topped of my oil, which was low. I highly recommend for prius owners.

    John's Automotive Care

    John's Automotive Care

    (476 reviews)

    Grantville

    These guys are the best! I had been using them for years until I could no longer drive so I sent my…read moreson to them with his car troubles and they have been nothing but professional, kind and honest with him. I always appreciated how they treated me when I came in - very professional and never condescending. On another note, when my son's car finally gave up the ghost, they allowed him to keep it there for a short time. I had to go in the other day to meet with the Cash for Cars guy and I am so grateful to this sweet, young lady named Kayla at John's who deserves a big shout out. First of all, it was hot, and she welcomed us in to this wonderfully air conditioned room, offering sodas, water or coffee as though we actual customers. Then she offered to help get stuff out of the car, brought the dealer in to us and continued to be helpful and kind. A really nice man, Brian came out of his office and offered a form for those who don't have the actual Pink Slip, which I discovered we didn't. At one point, the dealer came in shaking his head saying "no deal" because he couldn't see the VIN # on the windshield alluding that it had been scraped off and didn't match thr door VIN. He then promptly left. Kayla, having heard that he couldn't see the VIN, promptly ran back out to the car and discovered it was covered up by a Soapy Joe's sticker. She then ran back out to where his truck was parked to let him know. In the end, we still didn't get it sold bc we couldn't find the actual Pink Slip (which I told him about when he first got there), and he apparently didn't want to bother with the form. I felt like a spectacle in their office but everyone was so friendly and positive and helpful toward us that it made me feel ok. I shouldn't have been surprised because they have always been this way. This is how the world should be! This is how we should treat one another. I felt so grateful and I will be taking in a plate of something special for them as a result. On a.side and final note of observation, I overheard one of the other girls answer the phone and was so impressed with her professionalism and kindness to the caller. I bring it up because it means a lot to know you are being spoken to with dignity and kindness. Anywho, thank you John's and thank you Kayla for making my day just a little more special!!

    Surprise $$$$ John's Automotive Up-charged me once I arrived. I walked out. Shame on these guys…read more They'll take you over the coals with Upcharges and work you don't need unless you do what I did, and that is to walk out and bring my business to an honest shop. I had no idea this was the same people as I had got a [crazy, inaccurate] quote from in 2018. I was quoted over the phone that a complete diagnosis would be $109. They had the make and model, knew it was a truck so should be no surprises when I walk in. RIGHT? wrong. "We like to get paid for our time"; dude at the counter. Then don't misquote customers in the first place. His excuse was, "well, we have to check the back of the truck too". Lame. Posted: are the two quotes for a diagnosis, one from John's and the next from a shop that I won't share here, where my truck is currently being serviced. Further, let's go back a bit in history. In April of 2018 I visited John's location on Riverdale in Grantville. My truck had registered a check engine, which turned up regarding emissions. What did "Johns" say and quote me? " Well, Toyota Tundras have four catalytic converters so you are looking at $3,270. out the door, you need to replace these, then you'll pass smog, clear emissions ". Problem: they got it way wrong: the 2000 Toyota Tundras have TWO catalytic converters mister grifters. After that B.S. I left. [2007s - present have four converters, so ketchup Bubs!] Next, I left and went to "Cardiego" on Adams Avenue. The owner checked the emissions signal and said, " all you need is your drive cycle reset. One hour later and $90. dollars later the work was done, truck passed smog and no more emissions issue. It was my mistake that I had no idea that this same outfit had a second garage in La Mesa, had no idea I was walking into the same line of talk and walk. I expect that the owner Mr. Joan will comment here something like this, " I am sorry you seemed to have this experience, because we don't have a record of you in our system " hmmmm... My response [following my laughter] is this: on 4/27 your computer generated the quote that I have posted here. It generated the information you had on my vehicle back in 2018 because you have my old plate number of 6E71244. So Jon, don't try to tell me you never had me in the "system" because if you had not noticed, I now have personalized plates, I haven't had the 6E7... plates for a while now. To be clear: my Tundra is the best year that was produced, it has been cared for only with master techs, and runs perfectly. Word to the wise: My recommendation is to go elsewhere to take care of your auto. **My truck needed the lower front ball joint replacement in the front only. The shop I went to even took out the $57. diag charge since I had the work done with them. It is silent and smooth as usual. There was no noise in the back and a quote on a diagnosis means you quoted me on a diagnosis of the entire vehicle. Bogus, no: I never "authorized" more diagnosis work. Just a foolish response below.

    Madison Auto Repair - autorepair - Updated September 2026

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