I returned for the second time since I was very satisfied with my first experience as a customer. The owner and staff did not fail based on my expectations. You're the best guys. You're very trustworthy. Keep up the good work. read more

EDIT: In response to Jin, the owner. His response is a lie and his receipts show the lies. When we told him the part was broken, he forwarded us a receipt that showed he bought a USED EBAY part for $80, and ridiculously told us to get money back from eBay which is why we have the receipt he sent us and refused to refund us. We have multiple witnesses and recordings to prove he's lying. Do not get SCAMMED. Madison Ave Coach Works owner, Jin Han, is a con artist and does dangerous and horrible work. We were advised to file a lawsuit against them and also file a report with the NJ MVC, & NJ Attorney General's office. Jin scammed and threatened my 70-year-old mother with physical violence, saying that he would break her car mirror. Please read the other reviews that talk about their terrible work and con - they say "New parts" but buy cheap used & incorrect parts instead. My mom needed a passenger side mirror replaced and they installed a USED cracked eBay mirror that they knew did NOT FUNCTION. Mr. Han forced her to pay cash before he gave her the key to see the car. The mirror was the wrong part, it would not move and was so blurry you couldn't see. When we mentioned this, he threatened to rip off the mirror. Since she already paid and was scared, she had no choice and was forced to drive home dangerously with a mirror we couldn't see out of. Later we told him we would report this and he said he would give us a full refund. When we were on our way for the refund, Jin threatened my mom on the phone and said he was going to smash the mirror in front of her if she showed up and would never give back her money. Attached is the receipt from Madison Ave Coach Works, which falsely shows Genuine Lexus Parts quoted for $1,100. We ended up having to get the car fixed elsewhere and they confirmed Madison Ave Coach Works did a hack job, and that it was obvious Jin knew the part was faulty. I don't wish this on anyone, do NOT bring your car here. If you had similar problems like the other negative reviews, know you have rights, report them, and don't let these con artists bully you. read more

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I was told by one of our friends to have our car repaired at Madison Avenue Coach Shop at Dumont NJ regarding the damage in our car from a minor fender bender during a storm and I tell you...They did a splendid job on my car! They were professional and dependable, and I would gladly recommend them to anyone who wants to have their car repaired right. The owner, Jin, is very accommodating and will work with you in any way he can. ..and for that...I am truly grateful. You will never be disappointed read more

I've been using this shop for years and Jin now that has taken over is doing a great job with the shop. He is very professional, kind and courtesy. Their repairs are super great and the work is done in great time. Listen, whom ever give this place a bad review has issues and Is a complainer. Thanks Jin! Vic S. read more

Madison Avenue Coach Works - GMC YUKON - Auto Repair Near Me - Dumont, New Jersey

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Came to paint scratch in front bumper and grill. Bumper was removed and painted. Paint job is really bad. color does not match the not match the body paint. One side of the bumper is darker than the other, even. What's more, the bumper was mounted back lopsided. the car now looks like it's been in a serious accident! I regret using this body shop every day. Avoid at all costs! read more

My boss had recommended this auto body repair shop. She had recommended me to this place because Jin's knowledge and the job for repairing her car was beyond amazing. And I could not disagree with her! He did an amazing job. My car looks all brand new like nothing had happened to it! He also did it in a very timely matter! Jin also works things out with you, he's a very nice guy. I definitely recommend giving this place a try. He will not disappoint you in any way. read more

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I had my rear van fixed at this shop and they did an amazing job. They are very friendly and easy to deal with specially Jin he was my main contact and dealt with. I strongly recommend them. read more

Madison Avenue Coach Works - Rear bumper fix - Auto Repair Near Me - Dumont, New Jersey

Promises fulfilled! Lin is easy to work with and accomplished the work ahead of schedule. Their workmanship is top notch and recommend them without reservation. Good job guys! read more

Quite awhile back I got rear ended and went to this body shop to have the other persons insurance repair my mustang that I just got to restore so it wasn't pretty looking and the first person I encountered said, "you want to fix this!?" Extremely rude and unprofessional. Not only did they just replace the bumper cover but they didn't replace color trim to match the rear of the car or the bent damage underneath that I neglected to check and only noticed quite awhile after the incident. I will never go back here or refer them to anybody. read more

My family had the misfortune of 3 accidents rapid fire. Went to Jin because of a stellar recommendation from a dear friend who has used the business since the former owner. We could not be happier with his integrity and service. The work is great, and he is simply a good man. 6 on a scale of 1-5. read more

Very competitive pricing nobody else nearby was able to beat, and got the job done within 2 days, with great quality work and very professional and understanding owner. read more

My son got his car fixed here and Mike did NOT install the front bumper correctly or the 2 front lights. He did NOT clip the bumper to the frame. When we noticed this we brought the vehicle to 3 other auto body shops and they ALL said the vehicle was NOT properly fixed. I went back to this shop and asked that it be done correctly. Both Mike and the new owner Jin would not fix it they would not stand behind their work. Never use this shop they are the worst and the new owner will not guarantee any previous work or fix warranted work. read more

Madison Avenue Coach Works - Auto body shop - Auto Repair Near Me - Dumont, New Jersey

My car was ready several days before expected (so I didn't have to rent another car, yay!), and even family members with incredibly good color sense could not tell which was the repair, and which was the original. Friendly, professional work, and, even better, they do oil changes and brake jobs, so I can use them for routine service (because, as we all know, while we want to go to the best place for body work, we would greatly prefer not to need it in the first place!). read more

Great shop never had any issues and always felt comfortable. My car always came out looking like new. Always recommend others and they always thank me for sending them here. read more

I want to thank Mr.Jin and his staff for such a great work they did . I work for a Lexus dealer and can easily differentiate between a professional job and a sloppy one , they worked on my wife's car, my sister's in law and my own vehicle and I can't describe how great they did . Also they were way cheaper than everybody else in the area . Whenever you need a body shop , don't waste your time by looking around , These guys are the real deal . read more